We remember: Army special services librarians

Army Hostess and Librarian Service patch

I recently supported a successful Kickstarter campaign by those wonderful folks at Unshelved. They are going to make a series of librarian ranger badges. Fun, right? I think a lot of us are also aware of the Librarian merit badge that you can achieve in scouting.

Here is a badge I did not know about: the Army Special Services librarian badge which refers to the Army Hostess and Librarian Service. Special Services used to be called the Morale Division. As near as I can tell, these jobs were a special subclass of jobs set up by President Truman under the Special Services division of the War Department during WWII at Army posts. During WWI there were similar Special Services programs which created leisure “day rooms” for soldiers that were mainly staffed with American Library Association volunteers. Official organized library services were established by the Army in 1921 and service clubs/hostess houses were authorized by Congress in 1923. Here is a PDF that talks about what services Special Services offered in 1949 noting that they had seventy-seven librarians operating 197 libraries, six bookmobiles and 19 “library depots”. The colors on these patches indicated the nine different branches of the Army showing that the librarians (and hostesses) worked for the entire Army. The uniforms they wore were supposed to be worn at all times and even at home “If more than two guests were present

Here is a photo of veteran Winona Franklin Walker (c. 1945) wearing this badge with her Special Services uniform. and here is an interview with her talking about what the work was like.

The war had just ended. Anyway, we were headed for Paris. So we spent a week in Paris being trained how to set up libraries, and we were told never to complain, that there was going to be scarcity of everything, and if the conditions weren’t to suit us, not to utter a word, that we were there to set up these libraries. And if we didn’t have materials, we’d have to scrounge around and find what we needed, and make do with what we could find. That was it. We had no fine materials or anything like that.

Apparently some early public service reference librarians were also given the title hostess but this appears to have faded away rather quickly. Nowadays in the Army we’re back to the word morale–as part of the general header “family and morale, welfare and recreation”–and the current recreational libraries of the army have this handy history page to fill in some of the gaps.

elbow grease and geocoding – making a map of Vermont’s public libraries

The really great thing about nearly any computer problem you might have is that it’s very unlikely that you are the first person to have it. So if you have access to the internet and Google (to get you to other online help sources like Stack Exchange and other random app sites) you can find a way to do what you want to do, often.

I am working on a long term project. I am trying to visit all of Vermont’s 183 libraries. One of the things I will need to do to get started on that project is to make a map. The Vermont Department of Libraries makes the location of most of these libraries available in an Excel spreadsheet (thanks!) I just needed to figure out how to make that spreadsheet into a map. I toyed around with the Vermont Center for Geographic information but was having trouble making a CSV file that would satisfy Silverlight’s obscure criteria. And then I found a site that would generate a KML file (for Google Earth/Maps) from a CSV file. And again, I was close, but couldn’t quite get it to work. Googling further I found this impressive site, BatchGeo, which basically says “Hey click here and paste your data and we’ll make our best guess as to how it works and then draw you a map!” I had decently clean data. I clicked and pasted, and this was the result.

View Vermont’s Public Libraries in a full screen map

Oddly, the same data file pasted in to Google winds up looking not quite so clean thanks to quirky handling of ampersands and the non-standard address format of the original data file. But who cares, all I needed was one map. 183 libraries (the most per capita of any state in the US) here I come! You can read more about Vermont’s libraries in this report by the Department of Libraries.

Why digital literacy should include privacy education.

A friend pointed me to an article about educating novice users about technology: Joining the Surveillance Society? New Internet Users in an Age of Tracking (full article PDF). The article calls them “marginal users” which is a term I hadn’t heard before but it seems apt. While I don’t agree with every aspect of the article, the thesis is strong and worth exploring. Only some of the classes mentioned are library classes.

Recent digital inclusion policies that aim to increase digital literacy of new Internet and computer users, promote civic engagement, and improve economic development do not currently address the privacy needs of new users. This paper presents an in-depth look at surveillance and privacy problems faced by individuals who turn to digital literacy organizations for training and Internet access, including low income individuals, people of color, immigrants, the elderly, and non-English speakers. These individuals are coming online without adequate skills, know-how, and social support to confront digitally enabled government surveillance and corporate intrusions of personal privacy.

Of particular note in the article

  • Competency of people doing the instructing: “Some staff members revealed that they did not know what cookies are”
  • Bias of the tools being used: “A study conducted at Harvard University showed how search engine queries for “African American sounding” names yield advertisements for criminal background checks. Searches for “Caucasian sounding” names do not.”
  • Appropriateness of tasks to the students: “The (computer training) center required its students to send an e-mail to any city agency or official using the agency’s or official’s website. Staff members said that a majority of their students refrained from this exercise, due to anxiety over being contacted or targeted by government.”
  • Needs exceed offerings: “none of the organizations reported offering privacy education to beginning learners. (The library did offer one-off sessions for privacy and safety…) … issues related to information sharing arose in an ad hoc manner in every class observed.”

The New America Foundation who published the report has a board of directors chaired by Eric Schmidt from Google.

unfashionable libraries

kate spade ipone case

For $40 you can have a iphone case that looks like it was taken from a library that doesn’t believe in patron privacy. As much as I adore the idea that someone would be checking out a Shakespeare book nearly weekly (in 2013! It’s free on the internet) and personally love the iconography of these cards, it’s always amusing to see them in the wild appropriated as something fashionable. Kate Spade has a bunch of new library-themed items which must mean that at least somewhere, libraries are seen as something that are worth money. Fun fact, the signatures on the library card–the ones that make my librarian heart agitated–are names of Kate Spade employees. Hester Sunshine is a Kate Spade blogger. Erin Graves works in marketing, as does Noura Barnes and Sophia Smith and Wendy Chan. Julie Ly is in PR and Suzanne Schloot works in social media marketing. Other folks have signatures that are too obscure (smart move) or names that are too general to track down.

So hey, this is nice and a bunch of people have sent it to me. At the same time, it sort of fetishizes the library (and makes money for the creators) without really passing on any of that whuffie to the library itself (especially in New York with its sets of beleaguered library systems). I have similar feelings about the Little Free Libraries. I like them. They are a fun and neat idea for people to get other people interested in reading and the community-building power of books. I am all for both of those things. But because they are called libraries, people look to me and my library worker friends and say “Hey what do you think? Do you wish you’d thought of this?” and my response, which I try to keep from sounding crabby, is that I love these things but I’m not sure why they call them libraries instead of, you know, community bookshelves which is actually what they are.

Except I know why. Because the word library is evocative of a whole bunch of things, from now stretching deep into the past. It has gravitas and comes with a bunch of associations that you can sort of get for free by linking your thing to libraries. Except libraries aren’t free. And the work that goes into keeping them running (which is a lot more than keeping a bookshelf stocked) is complicated, sometimes thankless and under attack from people who think somehow that libraries are not fashionable enough, not hip or current enough, that our day has passed. So please feel free to quit sending me this iphone case, as much as I love it, and think about why New York loves this sort of thing and is trying to sell off their library real estate in New York City and gut the stacks.

The annual banned books week roundup for 2013

salinger's 60 years later, banned in the US

For some reason last year I didn’t do my annual roundup of Banned Books Week websites. Here is a link to the source of the image above which is from the New Yorker’s article about the JD Salinger-evocative book 60 Years Later, Coming Through the Rye which is illegal to sell in the US. You can find more news articles about that situation at the author’s small Wikipedia page. You can look at past posts on this topic by checking out the bannedbooksweek tag here or here is a list of the annual posts: 2000, 2001, 2002, 2003, 2004, 2006, 2007, 2008, 2009, 2010 and 2011. I skipped 2005 and 2012.

As usual, you get a neat real-time look at what’s going on by following the Twitter hashtag. Do NOT look at the bbw twitter hashtag as I mistakenly did last night. As usual there are two “main” sites the ALA site at ala.org/bbooks and the bannedbooksweek.org site which is really nice looking this year. The BannedBooksWeek Twitter account is still moribund which is a damned shame. The Virtual Read Out doesn’t seem to have any new videos this year… yet?

Please remember if you are a librarian who has a book that is challenged, report it to the ALA so they can keep track of it.

Here is the list of organizations who are co-sponsors. Let’s look at their websites.

The language of the censor is the language of the tyrant, the absolutist, the one with no vision. It is the antithesis of art because it assumes that there is only one perspective, one reality, and that anything that fails to rhyme with it is a sin against nature. But the real sin against nature is to suffocate personal truths and experiences with wobbly doctrine and to disguise it as morally just. Art— particularly literature—exists to show us there are as many worlds as there are people. Each of these worlds come with its own laws. These laws vary from person to person, but if there is one that they have in common it is to share your truth. We owe it to our humanity and our short time among other humans to respect the truths that are shared with us. – Nick Burd

Websites are working and the word is getting out. I was pleased with this year’s collections of content. What I’m concerned about, as per usual, are challenges and censorship that don’t even reach the physical items on the library shelves. What about this Salinger book? Worldcat shows 40 copies of it, a handful of which are in the US, and the reviews of it haven’t been so great anyhow. But the idea that the book wasn’t obtained and removed, it was never obtained in the first place (as we see with so much born-digital content that we can’t even get in lendable format) opens a door to all new ways that libraries can not get books. The old challenges (dirty cowboy? really? do not google that) remain and new ones appear.