Context: I wrote a column for Computers in Libraries magazine about practical technology tips. Here is an email from a reader.
Your December 2017 column, “Money Matters” doesn’t seem to contain any information that would advise or reassure a person who, like me, avoids online banking because she is, frankly, somewhat paranoid about identity theft. As you yourself point out, I’m not the only one who worries about that. Would you consider writing a column that specifically addressed those concerns?
That is not a column I am likely to be writing. Not because I’m not interested in the topic, but because ultimately my column is a tech column and the solutions to not using online banking often involve offline stuff. Which is good! But at the same time, as much as I respect your own personal choice to not use online banking, I feel that it’s not the weak point in the complex system of electronic transactions that permeate our life nowadays. I feel like those are more like
- debit cards which get stolen with alarming regularity and are used, sold, and traded
- non chip-and-pin credit cards though most banks have done away with those
- social engineering to obtain access to bank accounts through phone banking.
While it’s totally true that not having online banking can limit some of the access points, I sometimes feel that having and securely locking down ones online banking (using something like two-factor authentication, a good long password, and not logging in from anywhere other than a home computer) is actually safer than not having it and risking someone else potentially activating it.
All of this is not to try to sway you from your position which is yours and, as I said, I respect everyone’s agency to make the personal choices that work for them. At the same time, a lot of what I do is to slowly nudge people to make better and more secure choices that allow them to use technology, even as I acknowledge that they may choose, ultimately, not to. runetkix.top
(this is a slightly amended reprint of an article I wrote for Computers in Libraries magazine in 2016 and I’m putting it here because it’s timely. Original title: Practical Technology – Digital Privacy is Important Too. If something seems inaccurate, let me know.)
This month’s column is amplifying the signal on a movement that has been brewing in the library world: getting libraries to make patron’s digital activities as secure as their lending records. There are a few ways to do this but I’m going to focus on using HTTPS. Continue reading “Sensible talk about HTTPS”
A friend pointed me to an article about educating novice users about technology: Joining the Surveillance Society? New Internet Users in an Age of Tracking (full article PDF). The article calls them “marginal users” which is a term I hadn’t heard before but it seems apt. While I don’t agree with every aspect of the article, the thesis is strong and worth exploring. Only some of the classes mentioned are library classes.
Recent digital inclusion policies that aim to increase digital literacy of new Internet and computer users, promote civic engagement, and improve economic development do not currently address the privacy needs of new users. This paper presents an in-depth look at surveillance and privacy problems faced by individuals who turn to digital literacy organizations for training and Internet access, including low income individuals, people of color, immigrants, the elderly, and non-English speakers. These individuals are coming online without adequate skills, know-how, and social support to confront digitally enabled government surveillance and corporate intrusions of personal privacy.
Of particular note in the article
- Competency of people doing the instructing: “Some staff members revealed that they did not know what cookies are”
- Bias of the tools being used: “A study conducted at Harvard University showed how search engine queries for “African American sounding” names yield advertisements for criminal background checks. Searches for “Caucasian sounding” names do not.”
- Appropriateness of tasks to the students: “The (computer training) center required its students to send an e-mail to any city agency or official using the agencyâ€™s or officialâ€™s website. Staff members said that a majority of their students refrained from this exercise, due to anxiety over being contacted or targeted by government.”
- Needs exceed offerings: “none of the organizations reported offering privacy education to beginning learners. (The library did offer one-off sessions for privacy and safety…) … issues related to information sharing arose in an ad hoc manner in every class observed.”
The New America Foundation who published the report has a board of directors chaired by Eric Schmidt from Google.
For some reason last year I didn’t do my annual roundup of Banned Books Week websites. Here is a link to the source of the image above which is from the New Yorker’s article about the JD Salinger-evocative book 60 Years Later, Coming Through the Rye which is illegal to sell in the US. You can find more news articles about that situation at the author’s small Wikipedia page. You can look at past posts on this topic by checking out the bannedbooksweek tag here or here is a list of the annual posts: 2000, 2001, 2002, 2003, 2004, 2006, 2007, 2008, 2009, 2010 and 2011. I skipped 2005 and 2012.
As usual, you get a neat real-time look at what’s going on by following the Twitter hashtag. Do NOT look at the bbw twitter hashtag as I mistakenly did last night. As usual there are two “main” sites the ALA site at ala.org/bbooks and the bannedbooksweek.org site which is really nice looking this year. The BannedBooksWeek Twitter account is still moribund which is a damned shame. The Virtual Read Out doesn’t seem to have any new videos this year… yet?
Please remember if you are a librarian who has a book that is challenged, report it to the ALA so they can keep track of it.
Here is the list of organizations who are co-sponsors. Let’s look at their websites.
The language of the censor is the language of the tyrant, the absolutist, the one with no vision. It is the antithesis of art because it assumes that there is only one perspective, one reality, and that anything that fails to rhyme with it is a sin against nature. But the real sin against nature is to suffocate personal truths and experiences with wobbly doctrine and to disguise it as morally just. Artâ€” particularly literatureâ€”exists to show us there are as many worlds as there are people. Each of these worlds come with its own laws. These laws vary from person to person, but if there is one that they have in common it is to share your truth. We owe it to our humanity and our short time among other humans to respect the truths that are shared with us. – Nick Burd
Websites are working and the word is getting out. I was pleased with this year’s collections of content. What I’m concerned about, as per usual, are challenges and censorship that don’t even reach the physical items on the library shelves. What about this Salinger book? Worldcat shows 40 copies of it, a handful of which are in the US, and the reviews of it haven’t been so great anyhow. But the idea that the book wasn’t obtained and removed, it was never obtained in the first place (as we see with so much born-digital content that we can’t even get in lendable format) opens a door to all new ways that libraries can not get books. The old challenges (dirty cowboy? really? do not google that) remain and new ones appear.
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Hello, I was away for the summer. It seems that there has been some activity. If you’re here because you heard about my The FBI Has Not Been Here signs, here is a link to the page where I first mentioned them, back in 2005 or so [ETA: Internet Archive says 2002, thanks Frank]. Back when this idea was getting batted around it was originally because the USA PATRIOT Act was concerning people, the idea that if you even got a National Security Letter not only would it compel you to turn over records, but it also prevented you from telling anyone other than your legal counsel. This sort of sucked and so people fought back. Most notably the people from Library Connection in Connecticut who got the gag order part of the USA PATRIOT Act declared unconstitutional. And you may have read about Brewster Kahle talking in the New Yorker about what it’s like to get a National Security Letter. Brewster is one of the strongest advocate for the right to privacy (and libraries’ right to defend their patrons’ privacy) and even he was sort of freaked out by this. Now that we’re looking into the face of the NSA looking into damned near everything and their heavy-handed tactics to get corporations to comply with them, it’s almost quaint thinking that we were just afraid of the USA PATRIOT Act. You can read more about the idea of “warrant canaries” here. I certainly didn’t think them up, just got a little traction with this one. Oh hey look there is this image over on Wikipedia’s warrant canary article. That’s nice.