Every state library association website

We’re working on some stuff at VLA that has necessitated looking at other state library association websites. I have found them maddening to track down. Here is a list I have created from this Wikipedia list and this ALA list (which has additional information). Something incorrect? Let me know! Continue reading “Every state library association website”

Back at my Vermont 183 project

google map showing a meandering visit to seven different libraries

It’s been a while since I talked about my library visiting in earnest. Vermont has a 251 Club, a pretty informal group who have the aim to visit all of Vermont’s 251 towns. I love the idea (I’ve been to all the towns, now going back to photograph them) and have extended it to libraries. The Passport to Vermont’s Libraries project that VLA did for three years was basically an outgrowth of this. But now it’s just me and my list and map and car.

Yesterday I gave my Practical Privacy talk in Richmond Vermont (pop. 4000-ish) and had the day free beforehand. I figured I’d go for a drive. I started with VLA’s map of all the public libraries in the state, then used a new tool I’d just made, a list of all the public library websites in the state. From there I made a list of which libraries would actually be OPEN (this is more challenging than it might seem in a library where some libraries are only open 14 hours) and charted my course. I managed to see seven libraries in one long day, had two meals with interesting women–Mary the director of Fletcher Free, and Julie a techie powerhouse who does coding and coaching and public speaking–and gave my talk in the big upstairs room of the Richmond library which had previously been both a church and a basketball court. Here’s where I went. Continue reading “Back at my Vermont 183 project”

Ask a Librarian: New Library Director Advice?

An old one from the inbox about starting as a new, youngish library director in an established library.

Here are some quick links and things to think about:

1. How to manage smart people.
http://www.scottberkun.com/essays/28-how-to-manage-smart-people/

If your staff is smart, they mostly need you just to help them with resources and support to help THEM be awesome and don’t need a lot of top-down guidance. If they’re not as smart, you have a different set of issues.

2. Know the work.

list of rural library director's jobs

A friend make this list. You’ll have to view this large but it points out all the different parts that go into library directorship in a smaller place and even though all those jobs aren’t going to be yours, many of them will be SOMEONE’s

3. Outreach.

I think the biggest thing that libraries do is they sort of hang their OPEN sign out and wait for people to come in. That doesn’t help or affect the people who aren’t coming in. Reaching everyone or as many people as possible in your service area is mission critical, to me, they spend money on the library so how do you help them. Populations that often get ignored are

  • the elderly who may have mobility/cognitive impairment
  • prisoners
  • teenagers (people think they’re annoying, want them to come back
    when they’re less annoying)
  • the disabled who may need accommodation
  • the computer illiterate

Basic improvements in signage, accessibility, staff training (for friendliness, usefulness, etc) can go a long way towards helping ALL these sorts of people without sort of unhelping other people at the same time. I really think every library needs to take a good look at their website, OPAC and other tech services to see if what they do is working for the patron, not just the staff. I mean you have to make the staff happy too, but reworking so that you’re visibly helping the patron is also good for funding and general satisfaction levels.

4. Eating your own dog food.

Make sure you’ve done a Work Like a Patron Day yourself and,at some appropriate point, for your staff.

librarian diplomacy

rich Little gives a talk about Lizzie Borden

I am, like many librarians, sort of a crabby nitpicker about some things. I think there are optimal ways to do things, particularly with technology. I have, over the past 20+ years of helping people, gotten better at working with people to reach their own good place with how they want technology to work for them. I only talk “optimizing” if someone asks. They rarely ask. This is fine. Working on my anxiety levels has also helped with this somewhat.

I visit libraries like it is my job. I always like a nice public place where I can sit and read or work among other people and not have to buy anything. I like getting ideas by looking at hundreds of books or flipping through magazines. Last night I was at the Tiverton Public Library which is just a few miles from my dad’s place in Massachusetts. They were having a speaker talk about Lizzie Borden. Fun! I found it via the Facebook “events near me” feature which I have never tried before since IN Vermont you usually get … nothing.

The author, Rich Little (above), a math teacher at a local community college, had written a book called Cold Case to Case Closed, Lizbeth Borden, My Story. Fall River is right up the road and the place was PACKED with people, many of whom had a lot of knowledge about the case, some of which conflicted with the speaker’s. It was an entertaining 90 minutes learning more about the Bordens and about Fall River at that time.

Mister Little used large blown-up images of the key players and I immediately thought “Uh oh, no slides?” but it turned out it worked pretty well in the packed room and we could all focus more on what he was saying. He was even pretty deft in dealing with the people in the audience who were pretty set against his interpretation of events (which seemed to be the vibe I got from the Lizzie Borden Society members reviews). I was pleased that I’d overcome my initial concerns to enjoy this great library program.

One weird part, however, was RSVPing for the event. They asked you to call and RSVP. Not usually my communication preference but okay. I left my name, spelling it, and phone number with the library. When I arrived that evening the entire list of names and numbers (with mine written JAZMYN WEST) was on a clipboard in the front lobby on an unstaffed table. While I am pretty good at my “this is a thing on which reasonable people disagree” stance, I think this is a library privacy gaffe. At the same time, I don’t want my only feedback on this otherwise superb event to be “I felt weird that you left my phone number out in public.” so I decided to write all of this out.