Brian has a few suggestions for other places to go online to ask questions or read other people’s answers. As you probably know, I work for Ask MetaFilter and I’m pretty happy with how it all works out, getting people answers to their questions. I’ve asked thirty questions there myself. Here’s a screenshot of what I think is a pretty usual list of questions.
Category: hi
Web 1.0 vs. Web 2.0 – an analysis of difference
A good article to add to any bibliography about Web 2.0 [and by extention, Library 2.0]. Key differences between Web 1.0 and Web 2.0 on Frist Monday.
Web 2.0 is a buzzword introduced in 2003–04 which is commonly used to encompass various novel phenomena on the World Wide Web. Although largely a marketing term, some of the key attributes associated with Web 2.0 include the growth of social networks, bi–directional communication, various ‘glue’ technologies, and significant diversity in content types. We are not aware of a technical comparison between Web 1.0 and 2.0. While most of Web 2.0 runs on the same substrate as 1.0, there are some key differences. We capture those differences and their implications for technical work in this paper. Our goal is to identify the primary differences leading to the properties of interest in 2.0 to be characterized. We identify novel challenges due to the different structures of Web 2.0 sites, richer methods of user interaction, new technologies, and fundamentally different philosophy. Although a significant amount of past work can be reapplied, some critical thinking is needed for the networking community to analyze the challenges of this new and rapidly evolving environment.
my job situation
Hi. This is an update on my work situation. My boss at the high school where I work let me know that they will be discontinuing drop-in time [and the accompanying library support that went along with it] effective, well, now. I know a lot of people haven’t really understood what I did there in the first place, so let me spell it out, in past tense.
I worked super part-time [somewhere between 5-10 hours a week]. I staffed a drop-in lab two afternoons a week where people who needed extra computer assistance could come use a computer or just ask a question. I also did outreach to local libraries who had tech questions. Over the past three years, I worked with maybe nine tiny libraries; a few I worked with regularly. I also, as a separate job, taught evening adult ed technology classes. I may still do that.
Drop-in time was never super popular and on occasion it was empty. The last Summer we didn’t have a lot of attendance and so we were going to not do drop-in time this Summer. I was looking forward to some time off. Instead, the program got cut entirely. Funding is tight all over and even though my total salary there was less than 10K, it’s money that could be spent elsewhere. I’m sure there are some politics involved, but I’m lucky to not be involved with them. My (former) boss is a wonderful person. Her boss is stuck between a rock and a hard place, I suspect. His boss is the school district superintendent.
I’ve often said during my 2.0 talks that we count the wrong things in libraries. That we measure door count more than we look at website traffic. That we pay attention to phone reference more than IM reference. That we ignore certain aspects of outreach and preference “traditional” library services. I kept meticulous stats at this job. I did 105 service hours this semester. I helped 32 people, many of whom were adult ed students needing extra help. Some were high school teachers. Some were librarians. Most were active community members and I could watch their improved skillsets directly impacting the community — the garden club brochure, the choral group’s mailing list, the hospital chaplain’s holiday card list, the vocational training woman’s email address book — in positive ways. I helped older people be less isolated. I helped uncertain people feel more competent.
However, there’s no check box for “improved quality of life” on the reporting forms at the vocational high school. I’m of two minds about all of this. It feels weird to feel sort of fired. On the other hand, I know it’s not personal. I’ve also been ramping up my public speaking and spending more of my time and attention elsewhere and was, in fact, looking at cutting back hours so maybe this is a baby-bird-out-of-nest situation. I need to move on, maybe. This is not about the money, I’m set for money, incidentally. I have other jobs, they pay well.
I am welcome, I am pretty sure, to scare up grant money and continue to work there, they just can’t pay me and no one has enough free time to help me with that. I don’t want to just volunteer and I’m a little frustrated that at this point that’s the only way the program will continue. I do fill-in desk hours occasionally at the local library. One of the other local libraries would like to hire me to do ILL and automation work for them, but I’m waiting for a contract, something more than a “yeah we’d like that.” People still call me with questions and it feels really wrong to say “sorry I’m not on the clock anymore…” I like this small community and have felt useful here, much more than I did when I was a public librarian, much more than I did when I was in Seattle.
I’ve felt, without being too grandstandy here, that I’ve changed lives in exactly that way we say that librarians do that. I’d hate to think that I’m looking at a failure of marketing or “proving my value” but there’s always that nagging feeling when something like this happens. Now I have to find a way to keep “changng lives” that outside of what had become my normal routine. I talk about the digital divide a lot, and this is me and my program falling right into it. The chasm is deep and wide.
Evergreen/Sitka in practice, practically
Before I went and gave my endnote talk at the Prairie Partnerships conference in Regina Saskatchewan, I got to pop in and see a talk about British Columbia’s Evergreen/Sitka project. The talk was split into explanation of how the project came about and then some actual demo-ing of the back end of their customized install of Evergreen. It was a great presentation. Not only was it packed with the sort of numbers and data you could take back to your director, but it made an open source ILS seem like a totally sensible and practical approach to system-wide ILSes which, of course, it is.
The BC libraries were doing a combination of some of their own modifications and working with Equinox to provide additional support and services. BC Libraries have a few computer science types on staff doing a lot of local coding. Their system runs on a single server [no big servers in every library basement!] and remote libraries connect to it via the internet without any significant lag at top load of almost 550 circs a minute!
Sharon Herbert and Sabina Iseli-Otto gave the presentation and here are just a few things I have from my notes.
- Link to the Sitka project page. They rebranded the project SITKA from BC Pines to give it a more local BC flavor. This is just a small point but one that bears repeating, you can call your ILS anything you want. You don’t have to tell your patrons “Hey look it up in the web opac bistro portal…”
- In addition, each separate library that is using the system will have their OPAC have its own “skin” so that it looks the library it’s a part of. You can see the skins here: Fort Nelson, Prince Rupert, Powell River. This is not big stuff but it can definitely make an online catalog
- Searchable version of the catalogue.
- The women on the panel recommended people read Marshall Breeding’s Library Technology report about Next Generation Library catalogs where he says that the numbers are indicating that libraries currently have “more uncertainly than trust in their library vendors”
- The OPAC project is just part of the general strategic plan that BC Libraries are doing which includes a One Card program a build-a-website using Plone, chat reference and other features.
- One of the fear-allaying things that they talked about was the age old “what if the internet is down?” problem. While I feel that, in 2008, making plans about what do do when your library has no internet is a little like making plans for having no electricity, it does happen and it’s useful if an OPAC can function somewhat and also gracefully recover. According to Sharon Hebert, Sitka’s ability to do this is actually fairly impressive.
- The women stressed “gap analysis” as part of the project rollout, evaluating what is missing from what they have, and making plans to build or buy it. Apparently a known downside to Evergreen is its inability to do something (can’t recall) with serials? Not only is the BC team going to identify and try to rectify this problem, but the joy of open source means they’ll be fixing it for everyone.
- They estimated that BC libraries spend upwards of 750K in “operating and licensing” costs for existing OPACs. With licensing down to, well, zero, this frees up a lot of cash to pay programmers and support servers and other infrastructure. The goal is to have no libraries be paying more for Sitka than they pay for their existing ILSes.
The big elegant point where was one of competence and capability. As they said “As we demonstrate successes, others come around.” This was clearly a presentation designed to show the possibilities and the capabilities of something that to many seems like far off fantasy-land ideas but they’ve made it very real and very practical. I’m glad I got the time to see this before my talk.
wordpress 2.5 upgrade complete
Hi. I’ve just updated to WordPress 2.5 and while I find the admin interface horrible, the web site seems to look okay. This upgrade fixes some pretty nasty vulnerabilities that the 2.3-ish version of WordPress had. Do yourself a favor and take the time to update. If you notice anything gone kablooey about the blog post-update, please leave a comment here or drop me an email. Thanks!