From a local hearing impaired pal: Can you help the library to get captions on Zoom? They’ve been trying to figure it out for a couple of months now. I asked them to have you help them, but I don’t think they’ve tried that.
Live captions are now a service available to anyone with a Zoom account, paid or free, but its not always obvious how to get it working. I got it sorted for my local library so I figured I’d write down my steps in case it helps others. Turns out this is a thing you have to first turn on in the settings which is confusing. Continue reading “Ask A Librarian: Getting Live Transcription Working with Zoom”
From a friend in my trivia community: I’ll post a link to an article or something on FB and/or Twitter, and I hear from Euro folk about how they’re blocked from reading it. I’d like to have a go-to answer for them that would be broadly applicable. Can you give me a generalized technique for this problem when it arises?
I use my library school education in odd ways. I barely knew library school was a thing before I went to library school. So I’m not entirely surprised when other people don’t know that many, if not most, librarians have some sort of professional-level education. Library education is a curious mix of what I think of as trade-school work–learning to do repetitive tasks efficiently and within the scope of an existing protocol–and professional work–thinking about big picture ideas like intellectual freedom and how to determine what a book is really “about.” In the work I do nowadays, I am more likely to use my decades of experience than I am to use things I specifically learned in school, but there are a few exceptions. Doing research to write Wikipedia articles uses a lot of my library school learning.
I’m working with a Council on Aging and they are looking for “senior-friendly” devices to purchase for their participants, ideally tablets that are also budget friendly. Does anyone have any recommendations? Are there any resources that exist to help people compare devices?
My opinion, as someone who works with seniors all the time who struggle with various devices, is that any device can be set up to be “senior friendly” and a lot of this will depend what other technology, if any, exists in their world.
So for someone who had a Mac, even an old Mac, an iPad is the right answer (could be an old iPad, they are remarkably useful still). Someone with a Windows laptop wouldn’t get as many “it just works” effects from one. I feel like the important part is setting up tablets to work for people which involves… Continue reading “Ask A Librarian: Senior-Friendly Devices?”
Email I got from a local non-profit worker, looking to apply for a grant, asked: Do you have input on how older people learn best and how we should set up training program?
Amy may have other suggestions but for me, in drop-in time, what often gets people the most motivated is if they have a problem they want to solve. They often learn well in groups, if this is possible, and it’s useful to have a good idea of what assistive technology is available to them in case they have vision/hearing/motor skill challenges.