ARSL conference

I just got back from the Association of Rural and Small libraries conference where I gave a talk about using technology to solve problems in small libraries. I had a great time and I only wish I could have stayed longer because the people at that conference, they are my people. A lot of them are in rural areas with limited or no access to broadband, they have small budgets and often untrained staff and yet they’re being told that all teenagers are “born with a chip” and that technology is moving faster than any one person can keep up with, etc. It’s daunting. Being able to know what “normal” is becomes sort of important as you have to determine what’s appropriate for your library and for your staff.

I think about this specifically in terms of our library organizations and how they determine what normal is versus what end users think is normal. Not to point the finger at ALA too much but it’s not really normal in 2008 for a website redesign to take years. It’s not really normal in 2008 to speak in allcaps when you’re emailing people as the incoming president of your organization. It’s not really normal to have a link to customer service on the main page of your website be a 404. I’m aware that it’s easy to cherrypick little pecadillos like this about an organization that does a lot of things very right. However, I do believe that one of the reasons we have trouble as a profession dealing with technology is that we don’t have an internal sense of what’s right and what’s appropriate technologically-speaking making it hard for us to make informed decisions concerning what technology to purchase or implement in the face of a lot of hype and a lot of pressure.

I’m going to work today at the Kimball Library in Randolph Vermont (I fill in there sometimes) and the librarian-facing part of the Follett OPAC interface is becoming one of my favorite slides. It looks like it was designed for a Windows 95 interface, in fact it probably was, and just never revisted. It’s 2008. People can create a blog on Tumblr that’s 100% accessible and legible and nice looking in less than two minutes. Why do I have to click a 32×32 pixel image of … a raccoon mask? to circulate books. And why can’t we agree on what usable means?

David Foster Wallace, RIP

Suicide is aways sad to me, sadder still when it involves someone with a big public persona. People are angry and confused, searching for meaning and otherwise unclear how to respond. I’ve mentioned David Foster Wallace a few times in the past few days and figured I’d drop a note here too after reading Steve Lawson’s memorial piece and Rochelle’s reflections.

I took a writing workshop with DFW at Amherst College (the school both our fathers went to) in the late eighties. He was a last minute stand in for a poet that couldn’t get out of Poland, or so I’d heard. He had only graduated from Amherst in the past few years and was about my age. He’d recently published The Broom of the System which I read at some point during that semester. The class was small, made up of mostly Amherst students and I learned a lot. One of the things I learned was that I didn’t really want to be a writer and I shifted my academic focus to linguistics and later librarianship. Before I did that though, I also learned to write. The class would always start with a grammar lesson. Wallace wanted to make sure we didn’t make common writerly mistakes and so he’d drill things into our heads like the difference between further and farther, or between and among.

I don’t remember much from the class except that he always wore that bandana that made us assume, erroneously, that he was losing his hair. His big mantra, the one that I remember was “Just because it really happened, doesn’t make it good fiction” and he told it to us a lot. He was clearly blindingly smart and yet trying to be understood by us, to help us. A few people have contacted me trying to get information about him for articles they’re writing; apparently very few people in the plugged in web world knew him. I told them all that he was kind and had a big heart. I’d go talk to him during his office hours and he’d warn me about being too angry in my writing, something I still struggle with.

Since I was a Hampshire student, I asked him if he could write me an evaluation in addition to my letter grade and he agreed. I’ve been digging through my files this weekend trying to find it; I know I kept it.

Years after this, I saw him give a reading for Infinite Jest at Eliot Bay Books in Seattle, I had brought my copy of the Pushcart Prize XVIII book that had his excellent story about the guy who is preparing for a Total Weed Orgy (update: misremembered, it was Broom of the System). After waiting in line, I handed the book to him and said “Can you sign it ‘to Jessamyn, my favorite student’?” He looked up, seemingly tired out from all the attention, and peered at me and said “Jessamyn West? From Hampshire? I always wondered what happened to you.” He signed the book “To my favorite student of all time.”

I don’t think I was necessarily any more favorite than any of his other students, just that he wanted the best for all of us. He had an unstoppable brain that could do anything it wanted and yet at the same time reminded him constantly just how much his brain couldn’t save him from. I’m sad to see him go.

talking trends to New York Librarians

I just got back from my first talk/workshop of the “school year” at NNYLN’s headquarters in Potsdam, New York. I did an expanded version of my VLA web trends talk and got to also plug Firefox and WordPress as decent open source tools. I also got to meet a lot of interesting librarians and take a beautiful drive through northern New York and Vermont. The notes for my talk are here: Web Trends & Whatnot. Getting the word trend in the title means that I get to talk about Rickrolling which is one of the tiredest memes in the Internet universe and yet 1) people there hadn’t heard of it 2) I still think it’s funny because I am (not so) secretly eleven years old.

On Fact Checking and Sarah Palin and Book Banning

Hi. A lot has gone on since I posted the thread linking to the Time Magazine article about Sarah Palin. I would like to explain some things to possibly staunch the flow of emails I have gotten asking me about Comment Eleven, the supposed list of books Palin wanted to ban. That list is not in any way linked to Sarah Palin. Sarah Palin did not ban any books. She did, however, have many interactions with the Wasila librarian concerning the library’s collection and possible censorship/challenges/banning. Specific information about titles has not made it to any media report I’ve read and probably won’t. The librarian was fired, reinstated and ultimately resigned much later but not necessarily because of that incident. She is still a librarian in Alaska.

That information comes from the New York Times, ABC news and factcheck.org. There is a lot of misinformation about this entire situation and very few concrete facts. The list of books can be found other places on the Internet, and most recently on Snopes. Please go to Snopes if you need a site on the Internet to send people to who are still sending you that list.

Now, let’s look at what we do know. I actually got an email from the guy who left that comment on my blog. I’ve removed his last name because he asked me to. It would be easy enough to find elsewhere. Please do not repost it here. His assertion is that someone at his school was playing a trick on him leaving that comment and his email address. I verified that he lived in the same place where the IP address of the comment came from. I made him friend me on Facebook so that I was certain the person who sent me the email was in fact the person (or at least had an identical name and email address) who left the comment. The man on Facebook is a real person and if this is some sort of nefarious scheme, it’s a dense and complicated one. I think it’s just a weird throwaway comment that happened at an exact time and place to gain traction and become a big deal.

I think I followed decent procedures both commenting multiple times in-thread and leaving a disclaimer on my original post that I didn’t think the list was accurate. Other people commented similarly in the thread as well. But you know what? People don’t read comments. Many of them didn’t read the post before or after I’d amended it. Or, they got the list over email, see it attributed to librarian.net and wrote me an email asking did I write it or was it accurate? I wrote back to every single person who asked me this (including people you may have heard of, interestingly enough) saying that there was no truth to the list and giving some backstory. The question I ask myself was and is: where does my responsibility for this begin and end? It was clear by the comments and the email I received that many people didn’t think I went far enough. I got at least a few SHAME ON YOU emails and comments from both sides of the Palin debates. I find those sorts of emails and comments disturbing.

Not that it matters particularly, but this weekend was also my birthday.

I’ve also been keeping an eye on several Palin threads where I work at MetaFilter (one with well over 4000 comments), so I simply didn’t have more time and attention to give to this thread on my blog and I closed the comments. I also created a comment policy of a sort, to give me a better leg to stand on if there’s a runaway thread like that in the future. My basic policy is as follows: I will not edit or delete other people’s comments (unless there’s a privacy or stalking-type issue) at the request of another reader. I may delete comments that are off-topic, abusive or just plain crazy. I’m fine with people disagreeing with me or other commenters. I’m less fine with people using my blog as a place to post anti-topic screeds and/or harass and insult other readers or me.

So, I encourage people who are still interested in the topic to find a place on the Internet that makes them happy and go find people to talk to about this topic. I’ll be leaving comments open here unless this thread just fills up with more PALIN SUCKS/OBAMA SUCKS type of talk. There are two librarian-oriented sites out there about Palin: Librarians Against Palin and Librarians For Palin that I would suggest keeping an eye on in the meantime.

I think this topic generally is important, but I don’t want to turn this blog into a political shouting match. I’d encourage you all to do your own research, impart your findings as honestly as you can, and be prepared when new information may come out that changes the way the playing field looks to you. It’s going to be a long few months in the US and we could use good fact-checking more than ever. Thanks, in a general sense, for all your attention.

something fun for a rainy Tuesday

Hi there — I’ve been answering a lot of Palin-related email over the past few days and getting ready for some upcoming travel. I found this link during non-work-related web surfing and enjoyed the fact that it’s a fun, possibly awesome YouTube video that got the attention of the Guardian’s film critic and it was put together by Alonzo Mosley (pseud.) a self-described librarian in Florida who did the research that makes it so terrific. Here’s his blog where he’s also recently posted a centennial edition of the 100 movies, 100 quotes video.