Category: access

it’s tax time again…

Posted on by jessamyn

And here is some advice I’ve pulled off of the VTLIBRARIES mailing list about tax assistance for people with disabilities. Here is an obligatory link to an article outlining the effect on some public libraries (in Maine in this case) who are dealing with the fact that people are not getting mailed paper tax forms unless they request them. Currently about 70% of Americans file their taxes electronically.

“Hundreds of the most popular federal tax forms and publications are available for download from IRS.gov for sight impaired individuals. These products range from talking tax forms to Braille formats, and are accessible using screen reading software, refreshable Braille displays and voice recognition software. Click on the links below to download these forms and publications:

Download Accessible Tax Forms (Braille and Text Formats)
Download Accessible Tax Publications (Braille and Text Formats)
Download Accessible Talking Tax Forms

Download Tax Instructions (Large Print Format)
Download Tax Publications (Large Print Format)

The IRS also offers customer service assistance for persons who are deaf or who have hearing disabilities. People with TTY equipment may call 800-829-4059, which is a toll-free number, for assistance.

People who are unable to complete their tax return because of a physical disability may get assistance from an IRS office, or through the Volunteer Income Tax Assistance Program (VITA) sponsored by the IRS. Taxpayers can find a nearby location by calling 1-800-906-9887 or checking the partial list on the IRS’s website.

Publication 907, Tax Highlights for Persons with Disabilities, explains the tax implications of certain disability benefits and other issues, and is available at IRS.gov.

Visit www.IRS.gov and click on the word “accessibility” for help and information.

VT library stats & pitiful stories from the digital divide

Posted on by jessamyn

The Boston Globe [via Associated Press] has a short article comparing bringing broadband to rural America to the rural electrification program which finally wired up the last of Vermont towns in the early 60s. The story is what you would expect, except that it’s a little maddening that the options offered are 1. wait for broadband and suffer with dial-up, or 2. nothing. The byline of East Burke points to a town with a teeny library that is open 12 hours per week. West Burke has a larger library but it’s still not large enough to have a website. According to the VT Department of Libraries’ statistics it doesn’t have a single public access computer. Lyndon is the closest town with high speed at their library. Not too far, but still several miles.

Doing a quick autofilter on the DoL’s list shows 183 public libraries in the state of Vermont. Ten have dial-up internet access. Thirteen have nothing. Seventy-five libraries have no wireless internet access. It’s possible I’m reading the statistics wrong, but this is fewer libraries with internet than in 2009. I sure hope I am reading the charts wrong.

Dial-up user Val Houde knows this as well as anybody. After moving here four years ago, the 51-year-old mother of four took a correspondence course for medical transcription, hoping to work from home. She plunked down $800, took the course, then found out the software wasn’t compatible with dial-up Internet, the only kind available to her.

Selling items on eBay, watching videos, playing games online? Forget it. The connection from her home computer is so slow, her online life is one of delays, degraded quality, and “buffering’’ warning messages. So she waits until the day a provider extends broadband to her house.

Last day to comment on ADA expansion to include website accessibility

Posted on by jessamyn

“The Department of Justice wants to broaden the authority of the Americans with Disabilities Act in regard to the Internet and specifically websites. Today is the final day for public comment on that proposal. Meanwhile, new data has emerged that shows far fewer people with disabilities using the Internet than people without. ”

Disabled folks have less internet access than non-disabled people. The access they do have is often more challenging because of poorly-understood or -implemented website accessibility features. I encourage you to comment, especially if you work in a publicly-funded library. Direct link to the proposed changes: Nondiscrimination on the Basis of Disability: Accessibility of Web Information and Services of State and Local Government Entities and Public Accommodations

Blogging Alone – Social Isolation and New Technology from Pew

Posted on by jessamyn

It’s been a while since I’ve posted about any of the Pew Reports coming out. I’d like to mention that when I was finishing the copy edits on my book, they replaced every instance of “Pew says…” with “The Center says…” so, sorry about that. I vacillate about feeling like Pew tells it like it is, offering research instead of punditry about internet topics. Their researched conclusions so closely match many of my (knee-jerk) own, I wonder if they’re not more internet boosters than I can see with my own biases and blinders. The upshot of this survey: increased internet use is not making Americans more isolated.

In any case, their new report Pew Internet Social Isolation and New Technology is my second lengthy read for today. Be sure to read the interesting side note The GSS Controversy in which they consider that using the verb “discuss” to refer to people communicating with others may have eliminated non-talking options form people’s minds [i.e. texting and emailing].

Some have worried that internet use limits people’s participation in their local communities, but we find that most internet activities have little or a positive relationship to local activity. For instance, internet users are as likely as anyone else to visit with their neighbors in person. Cell phone users, those who use the internet frequently at work, and bloggers are more likely to belong to a local voluntary association, such as a youth group or a charitable organization.

you can’t be neutral on a moving search – skepticism about search neutrality

Posted on by jessamyn

My inbox is full of little library links and it’s a snow day so I’m settling down to read some longer pieces that I’ve felt that I haven’t had time for. James Grimmelmann is a friend and one of the more readable writers talking about technology and law and the muddy areas where they overlap. He’s written a nice essay on search engine neutrality. What it is, why you might care, who is working on it and how attainable a goal it may or may not be. Specifically, what does it really mean to be neutral, and who decides and who legislates? Quite relevant to all information seeking and finding professionals.

Good reading for a snowy weekday: Some Skepticism About Search Neutrality.

Search neutrality gets one thing very right: Search is about user autonomy. A good search engine is more exquisitely sensitive to a user’s interests than any other communications technology. Search helps her find whatever she wants, whatever she needs to live a self-directed life. It turns passive media recipients into active seekers and participants. If search did not exist, then for the sake of human freedom it would be necessary to invent it. Search neutrality properly seeks to make sure that search is living up to its liberating potential.

Having asked the right question—are structural forces thwarting search’s ability to promote user autonomy?—search neutrality advocates give answers concerned with protecting websites rather than users. With disturbing frequency, though, websites are not users’ friends. Sometimes they are, but often, the websites want visitors, and will be willing to do what it takes to grab them.