Developing accessible library services, a readable and useful artcle from Library & Information Update.[thanks eoin]
There’s also the management perspective to consider when you are providing library services to the disabled. As this writer points out, there are few disabled librarians and very little library education about these special populations.
The needs of the disabled are still not clearly understood by many library managers. Providing library services to the disabled need not be expensive if networking is effectively used. As negative library staff attitudes are the largest barrier to the disabled accessing the library, effective on-going education needs to be instituted. Improving library service to the disabled has proven to improve over-all library service delivery.