A question over on Ask MetaFilter which I don’t really know the answer to: why do so many library catalogs have human names?. It’s gotten some decent responses and I suspect there isn’t really one answer but if you have more information than the hive mind team over there, feel free to drop me a note or, if you’ve already got an account, log in and chime in.
How does your library determine how many computers to “set aside” for OPAC-only use? Is that decision based on anything? At the library I used to work at, we had about 15 public access computers with fully five of them OPAC-only. The other ten computers were mobbed. TechnoBiblio looks at whose using which comptuers at San Francisco Public and has some questions as well.
Meredith of ALA Wiki fame has two good posts this week on the usability of library catalogs and access to library information generally. One comments on the In Defense of Stupid Users article — which I mentioned here a while ago but bears re-linking — talks about taking responsibility for our difficult to use catalogs. The second post discusses Lorcan Dempsey’s post about user interfaces and why people enjoy sites like Amazon and Google, and why they don’t enjoy searching at the library. Meredith pulls out the “how does this affect libraries?” parts of this article and wonders, as I often do, how do we fix systemic problems that aren’t going to be addressed by buying better middleware?
So, unlike the major online presences, our systems have low gravitational pull, they do not put the user in control, they do not adapt reflexively based on user behavior, they do not participate fully in the network experience of their users….The more I think about these isues, the more I think that a major question for us moving forward is organizational. What are the organizational frameworks through which we can mobilize collective resources to meet the challenges of the current environment? How do we overcome fragmentation; streamline supply; reduce the cost of the system and service development which is incurred redundantly across many institutions.
Anyone who continues to think that this problem is all about “being like Google” or “dumbing down the interface” is missing the point. Our interfaces have been so difficult for so long, we have a great opportunity to make great strides simply by not making it hard for people to find what we have, that’s a good start.
Hi. My name is Jessamyn West and I'll be your librarian today. I work in rural Vermont as a library consultant and also am a moderator at MetaFilter.com. My personal blog is at jessamyn.com. Feel free to contact me if you have questions or comments.
