librarian.net

note: new update from Des Moines PL and the architect’s office below the fold. Short form: “it would be appropriate to change the policy”

I had a great time at the Iowa Library Association conference. I gave two talks and actually scheduled my time such that I could actually attend a few presentations as well as give some. My notes for two talks — Tiny Tech and On-the-Fly Tech Support — are online here. I saw a presentation by the new ALA OIF director about privacy in the age of social software as well as a gadgets talk where I learned more about ebooks.

I also had some time to go to the local public library. I’m often surprised that the local libraries don’t do much to acknowledge that there is a huge library conference in town. Most of the time when I go to the local public library when I’m visiting a new city, there isn’t even a “welcome librarians!” sign out. Karen Schneider [who gave a great keynote in the morning and a talk about open source later in the day] and I actually had a sort of weird experience there. We went in to the library, snapping photos as we do, and were met as we walked in by a library worker who basically asked “Are you taking pictures?” When we said that we were, she said that we weren’t allowed to take photos in the library and if we wanted to get permission to take photos we’d have to go talk to the marketing people up on the third floor.

We were just on a fly-by so we (mostly) put our cameras away. However, I was curious about the policy. I had an email exchange with the marketing director that I am reprinting here with permission. I’m not sure what to think about the whole situation. You’ll note I took a photograph or two anyhow, and I appreciated the very nice email, but it was in stark contrast to both a weird-seeming policy and a weird-seeming policy enforcement mechanism. (more…)

As may be obvious, I’m a little behind on my feeds. The good news is that there’s a lot of good stuff there. The bad news is that you may have seen some of it. Here are a few quickie notes that I think merit some attention. My apologies if you’ve all seen them before. My personal goal is to be all caught up on feeds by the time I leave for ALA — Thursday morning — and don’t get behind again. I think it’s doable.

• ALA’s Poor People’s Policy – Laura Crossett talks about a few things her library has done to remove financial barriers to library services for poor patrons.
• Librarian 2.0 and hockey and you. Ryan Deschamps does a little outreach, without books!
• Andrea Mercado talks about what the what is as far as Twitter goes and notes some useful Twitter tools.
• Ken Varnum looks at the ways the Iowa flood is being covered online. When I mentioned the Cedar Rapids public library yesterday, I was heartened to see that the library’s website had information about the library closures and the flood. It was just three years ago that Katrina hit and many New Orleans area library websites weren’t able to respond on their websites in anything approaching real time. While the floods remain a tragedy, this is progress in a library technology and service arena.
• The American Library Association’s International Relations Committee has prepared a detailed history of the “independent library” movement in Cuba and how IFLA and ALA see their relationship to it. Kathleen de la Peña McCook has put the report sumary online with links to relevant online material.
• Mary Minow gives Vermont libraries a high five over our strengthened patron privacy rules.

The heartbreaking story of the Cedar Rapids public library. Information on the flooding and an address to send donations. Photos and up to date flooding information at the Cedar Rapids Library home page.

I think this is a politically smart thing to do. Iowa governor Tom Vilsack’s wife Christine Vilsack visited 500 libraries during her term as state’s first lady. [libraryola]

One of the problems that library consortiums have frequently solved is technology centralization. While I am not denying that consortiums have caused other problems, having one central go-to technology platform, software set, team of trainers and help desk has made many non-tech savvy librarians able to provide a higher level of service to their customers. For tech savvy librarians, this has sometimes come with a downside of lack of control of their own technology, or dumbed down interfaces to robust tools. We’ve been looking for a happy medium solution.

Two newish projects have been getting talked about lately in the states of Iowa and Oregon. Oregon is using Plinkit, a web authoring tool that is built on an open source CMS called Plone. This tool allows libraries to create nice looking professional websites with some standard modules (calendar, lists of links, links to electronic resources) and some standards compliance. Here is a list of libraries using it. Iowa got money from the Gates Foundation and is using it to provide web hosting for libraries along with an email hosting service (please don’t let it be an Exchange server) and a helpdesk person available by email and phone (and I bet chat by the end of the grant period) for all state libraries. One of the best things the Vermont Department of Libraries has done is to make sure every library in Vermont has a fixed and memorable email address that either forwards or links to an easy to use webmail interface. They have had this for years and it’s done a lot to help libraries stay connected and feel like part of the larger library system, even when they’re up a mountain serving 600 people. I’m not usually one to jump on the “technology builds community” bandwagon, because I think there are certain irreplacable virtues to face to face interactions. However when done properly and effectively, technology can help support communities that are already built, and help them put their best face forward.