work like a patron day – october 15

I’m at work today, not at the library but at the pool. The pool always goes through a lot of soul searching deciding whether to be open on minor holidays like US Columbus Day. The big rift is this: it’s a holiday so lifeguards and building managers would like a holiday. It’s also a holiday so the people who would be swimming have the day off and might want to use the pool. It’s pretty hard to make the right choice. If you’re closed, people will say they wanted to be there. If you’re open and no one shows up, your staff gets bored and annoyed.

The same thing happens with libraries, in a big way. Here in Vermont pretty much every library is closed on Sundays. This is nice for the librarian who wants to work mostly M-F but bad for the patron with regular work hours who would like to get to the library. I do admit that I applied for a library job in Vermont at one point and balked at the mandatory Sunday evening hours.

This is all my way of leading up to Brian Herzog’s Work Like a Patron Day which you may recognize seems similar to a few of Ryan Deschamps’ zero-tech 2.0 no brainers. The basic idea is to try to take your librarian hat off and see how your library feels to someone who uses all the public services and utilities — bathroom, computers, web interface, etc — and see if you get the same vibe off of it as you do as a staff member. Brian has demarcated October 15 — six months after National Library Week — as WLAP day and has some more information on the Library Success wiki. Try it out and see what you think.

Banned Books Week in retrospect

Banned Books Week was last week

I’m aware that I have punted on Banned Books Week this year, but I’m okay with that. Seems like a lot of people did. Here are some of my old posts just for the record: 2000, 2001, 2002, 2003, 2004, 2006 and 2007; guess I skipped it in 2005 also.

The Banned Books Week eponymous website, owned by ABFFE looks sort of the same as last year, only with new events. I really appreciate the effort they put into a nice-looking site, but in 2008 a few pages with links to other pages and one scrollable list of events worldwide seems a little flat.

ALA has been busy launching their new website and Banned Books Week didn’t even appear on the front page the last few times I looked. Their Banned Books Week pages have a slick logo (yay!) but no page titles and they’re still using our browsers to resize images which means the pages still load like crap for people in dial-up land. I know it’s picky, but I do think it’s impotant in the same way that I think ala.org/bbooks is a nicer URL to see in my address bar than any of the ones I wind up looking at. The pages I linked to on ALA.org from my 2006 post are all gone.

Additionally there’s the fact that it’s a month and change before the US elections and I’m tired of fighting with people about Sarah Palin, tired of defending the ALA against people who don’t believe in intellectual freedom for minors (when I have my own beefs with ALA, but that is not one of them) and tired, as always, of people using holiday-type events as a time when they tell me it’s okay and even patriotic to shop for things.

I worry somewhat that not wanting to have the same fights every year makes me susceptible to self-censorship, as this post by Anirvan contemplates. I also worry that nitpicking over the differences between “banned” and “challenged” books — though I think it’s real and important — obscures the real issues which to me are the continued corporatization of everything, and the shift from content owning to content renting as a librarianship model.

As an example, I have been working with tiny libraries using Overdrive for years now and I’m sorry their product is no good by any standard other than “well it’s the best we can do for now” and this hits especially hard out here in digital divide land with libraries with five-figure budgets. I’m aware that there always has to be a balance and I go to the supermarket [or the farm stand] for my food rather than grow it myself so I really do understand why labor-saving devices and services are important and possibly worth money.

So, the threats to our intellectual freedom and our freedom to read are not just people who want to harass the librarian into handing over a computer or removing a book from the shelf. They’re also people who get us to accept licenses that bind us unfairly and give away our rights, or the people who let us show movies, but not use their names in public advertising. People who make us afraid to photocopy a book chapter. People who act like we’re possibly thieves when we watch a video at home with a few people. People who flash warnings on our computer that we don’t understand that make us and our patrons feel that we’re unsafe. People who make us buy digital content twice in two different file formats. People who want us to buy an entire 10 CD set again because one of them got scratched. People who blur the line between necessary security upgrades and enhancements we don’t need. People who make us feel that filters are actually “protecting” us from anything. People who have a vested interest in us not understanding our own technology.

So I think I understand the steps for keeping books on the shelves at my local library — have a policy, make sure everyone understands it, be civil and respectful to everyone because you’re everyone’s librarian — and even how to deal with a search warrant. What I’m not sure of is who I talk to when I’m concerned about content ownership models and legislation unfavorable to libraries and ultimately to citizens. I know a few good places to start — the EFF, the ACLU, the CDT, Privacy Rights Clearinghouse — but I can always use more. Happy Last Week Was Banned Books Week Week.

MyKLOW gets websites to libraries that need them

“The My Kansas Library on the Web project is an attempt to allow small public libraries across the state have access to high end web-based tools to facilitate easy web development.

Translation: It’s a way to make your library’s website all that it can be and more by giving you easy to use tools that are accessible from ANYWHERE there is an Internet connection.” Smart project and attractive and easy-to-use site from the Kansas Regional Library Systems and the State Library of Kansas.