does searching politely make a difference?

Does politeness matter when you’re creating your queries?

I tried taking a look at how “please” changed a whole bunch of searches. “Microsoft” returned the company website, of course, but “Microsoft Please” returned all sorts of links from customers or customer advocates. Same with “Google” and “Google please.” My own company returned a slightly embarrassing “please try again later” page from our company domain.

“jessamyn please” takes me to the librarian.net contact form. Neat.

a little omg and response to some gaming in libraries

Librarians play games “on the clock”. News show flips out. Locals talk to their representatives. Nebraska Library Comission produces 27 page report explaining what went on.

The Library Commission‟s actions in acquiring gaming equipment and a few representative games is proper and in accord with the agency‟s state statutory mission and its purposes in introducing new technologies, techniques and providing information and instruction in the use of these technologies. Innovation requires latitude in researching, examining and use of new and emerging technologies to evaluate their usefulness and benefits. That is the purpose and motivation behind the Commission‟s purchase of gaming equipment.

Read the whole report, it’s really worthwhile. [via]

Library Journal’s Star Libraries – show me the data

Library Journal has been making an effort to open up more, make more types of content available. I’ve been enjoying following Josh Hadro on Twitter. This was particularly useful when their Star Libraries report came out. Vermont has five libraries on the list [yay!] and I was trying to figure out how this compared to other states, by population and/or by sheer numbers. Josh went back and forth with me a few times pointing to other ways the data was displayed to see if any were helpful. What I was looking for was a list — similar to the Movers and Shakers list we were always agitating for — but I got close. The data is available, among other ways

It’s hard to tell how all these pages are related to each other — this page is the best start page I found — and each page lets you comment which is also a little on the confusing side. I asked about where to find everything on one page and I guess you can’t do it. Library Journal staffers are hampered by a CMS that doesn’t really allow them to make decent links between things and whether it’s software or “wetware” the link they offered in a comment wasn’t even one I could click. So, yay hooray for the winning libraries and a “let’s do better next time” nudge for decent information design for this report next year.