Erica says it better than I can — regarding the discrimination lawsuit the Library of Congress lost because it rescinded a job offer from a hired applicant who disclosed that he was transitioning into becoming a woman — “Hey, Library of Congress. Cut that shit out.” Thanks to the wonders of YouTube you can hear Diane Schroer herself talking about transgender discrimination.
The Library of Congress has finished a report (full report and shorter summary in pdf) summing up what they’ve learned after the first nine months of their experimentation with Flickr. Here is an excerpt from the summary. Look at these numbers.
The following statistics attest to the popularity and impact of the pilot. As of October 23, 2008, there have been:
- 10.4 million views of the photos on Flickr.
- 79% of the 4,615 photos have been made a â€œfavoriteâ€ (i.e., are incorporated into personal Flickr collections).
- More than 15,000 Flickr members have chosen to make the Library of Congress a â€œcontact,â€ creating a photostream of Library images on their own accounts.
- 7,166 comments were left on 2,873 photos by 2,562 unique Flickr accounts.
- 67,176 tags were added by 2,518 unique Flickr accounts.
- 4,548 of the 4,615 photos have at least one community-provided tag.
- Less than 25 instances of user-generated content were removed as inappropriate.
- More than 500 Prints and Photographs Online Catalog (PPOC) records have been enhanced with new information provided by the Flickr Community.
Between January and May 2008, the Library saw an increase in hits at its own Web site. For Bain images placed on Flickr, views/downloads rose approximately 60% for the period January-May 2008, compared to the same time period in 2007. Views/downloads of FSA/OWI image files placed on Flickr rose approximately 13%. Average monthly visits to all PPOC Web pages rose 20% over the five-month period of January-May 2008, compared to the same period in 2007. For additional information, see the Outcomes section in the full report.
Not only is that data good news about the project but being able to say “Hey when the Library of Congress opened up their photos to commenting and tagging, they only had to remove 25 inappropriate tags/comments out of 75K instances of user-generated content” thats a big deal.
The ironic thing about National Library Week is that many of the librarians are so busy doing programming that there’s less going on than usual in the blogonets. I’ve been scanning some nifty little projects as they’ve come down the pike here, figured I’d share them.
- WeAreFree2 – not only is the library free as in no cost, it gives you the freedom to… do lost of things. This nifty little project from the San Francisco Bay Area Libraries marks the 50th Anniversary of NLW
- Scott Douglas, the author of Quiet Please, Dispatches from a Public Librarian, was profiled in USA Today and the Orange County Register, though it appears they made him take off his glasses for part of their photo shoot. Do us proud Scott!
- This is something that’s been in the “to post” hopper for a while. Kevin Kelly (of Wired fame) has a great report on his blog about a colleague who took a tour of the World’s Largest Audio-Visual Archive, the just-opened National Audio-Visual Conservation Center at the Library of Congress.
- Five steps for finding content on the ALA website now that they’re in the middle of moving to a new CMS. Timing?
- I went to see Meredith give a talk at a local library the night before last about Web 2.0 and the Future of Libraries. It was a small crowd, but decent for rural Vermont, and it was sort of neat to see the librarians I usually only see at conferences just getting to hang out. Meredith gave a good talk and the follow-up questions were, somewhat predictably, “Well what can WE do?” and I thought she had some decent concrete suggestions, one of the main ones was redesign your website. I’ll be talking more in a future post about things small libraries can concretely do with technology but this “what can WE do” is a question we should always be prepared to answer.
For some reason, writing the talk about tech support in libraries has been making me think about libraries on social networks again. Maybe it’s the little push of friends I get on Facebook after I give a talk to a new group of people. Maybe it’s because I had to explain yet again that I think it’s worth powering through bad design and usability in order to have presence in a place where your users are or might be. Maybe it’s because social software seems like a free and easy way to give your library a human face on the larger Internet. Maybe it’s because after being at SXSW I just see social software as the default way to be on the web and so libraries that are moving forward with blogging and other web tools may as well expand into using social tools as well. This has nothing to do with 2.0 anything, although I guess you could see it that way.
So, to that end, I’m making a small list of ways that I think libraries and librarians can use thse tools to further the existing missions of their institutions. It’s nothing new, but I’ve been pondering it lately and I think specifics, and links to examples can he helpful. Feel free to add more in the comments.
- Get your library a Flickr account. These accounts are now nearly free through a collaboration between Flickr and TechSoup. TechSoup has an article about how nonprofits can use Flickr. My advice: free image hosting and easy image uploading for staff. Consider uploading some historical photos that you can share with the people in you community. Check out what the Library of Congress has been doing and how much tagging and commenting is happening on their photos. It’s like a Letters to the Editor section for you archival photos. I use this photo quite a lot on my photoshop class, teaching people how to edit pictures.
- Anyone can get an account on Facebook. Facebook now has the ability for businesses and organizations to create “pages” (as opposed to profiles) where you can put information about your organization. You can see a few library pages here: NASA Glenn Technical Library, Iowa City Public Library, The National Library of Scotland. You can click here to create your own organization page. For people who are already on Facebook, which includes a huge percentage of high school and college age people, they can become “fan” of your organization which means they will get your updates. If you already have a blog, you can set your Facebook page to automatically read and republish your RSS feed inside Facebook. I do this with my personal blog so people who are my friends on Facebook can read my blog updates. The same way Google really let us get information out of the web, people are searching their networks on Facebook sometimes before Google.
- If you’re a librarian, think about getting on Twitter. You can read this post for background information about Twitter or this Library Journal article for more information about messaging services generally. This is not so much, as I see it, to communicate with patrons but to do two things. 1. create a short pithy easy to update RSS feed of news or information or links that you can repurpose to put on your blog, website, Facebook profile or elsewhere. 2. communicate with librarians who are on twitter in droves. When I was creating my talk I asked a question, literally hurled it out there into the aether, and got back seven or either useful responses within about an hour. That’s ready reference.
- Added later: think about a 23 Things type project. Vermont is doing this. It’s an easy way to give staff a casual fun exposture to a lot of social tools and let them see for themselves what they’re good for. Offer continuing ed credits or other fun incentives. The set-up costs and investments are nearly nothing and the ongoing investment is mostly time. One of the things I hear all the time is that staff are interested in new technologies generally but lack the time to explore and so get technostressed because they feel that they’re jumping in to some very public online activities without feeling competent in what they’re doing or what they’re there for. a 23 Things project can help that immensely.
The reason I think it’s important to show good examples and best paractices is because we’re still dealing with libraries like Mishawaka Library which thinks that blocking social software sites in their library because they can’t manage unruly teens is some sort of solution to a problem. I’m not saying there aren’t problems surrounding public computer and internet use in libraries generally, maybe there are even sometimes problems with teens, but really responding to the problem by blocking wide swaths of the Internet is not really going to help anyone understand the problem better. It just makes libraries look hostile and librarians look reactive. I’m sure there’s a larger post here about dealing with teens + comptuers + internet + understaffing + the fear factor of unknown online socializing, but I feel that it’s all of our responsbility as online community members of various stripes, to provide positive examples of social software online. This is mine.
A President’s Day link for you. An NPR story about some recently surfaced photos of Lincoln’s inauguration, via MetaFilter.
The Library of Congress had discovered unseen photos of President Abraham Lincoln’s second inauguration. They’d been housed at the library for years, hidden by an error in labeling.