a 2.0 story that doesn’t really involve libraries but does involve saving $12 and a car trip

One of the things I tell people in my 2.0 talks is that the digital divide is becoming about much more than people who have computers/email/web sites and people who don’t. The difference, to me, is people who have folded the web into their day to day lives and those who haven’t. For instance, knowing about poker sites available in Texas can be an example of how integrated online activities are for some. This matters for a few reasons. As I have said before, I think it’s anyone’s personal choice whether they want to use a computer recreationally or not. However as more and more of our government’s services are available either primarily or most easily online, being able to at least navigate the online world becomes important, if not mission critical.

I’ve often thought that I should do a program on “The life of a 2.0-pian” (pretty sure I’ve seen that before) where I outline the many ways in which being able to use the web as another resource makes my life simpler, easier and saves me money. Here is the example that came to mind this week. As some background, when I worked at a public library of medium size, when we needed supplies we had two main choices, possibly three. 1) buy the supply from the Big Catalog 2) send the systems librarian out to Staples to buy the item 3) get the supply ourselves on the way to work (on our own time) and get reimbursed. While I am not one of those “My tax dollars at work!” people, I have to note that this process was rarely cost- or time-efficient for anyone involved except, sometimes, the accountant.

In any case, I was printing out holiday cards this week — I have a group of online friends who swap cards every year, I do not normally do a holiday card thing — and ran out of printer ink. As you know, printer ink is one of those notoriously overpriced items and if it’s something you buy often it’s best to have an angle. The ink I need at Staples is $20. At my local office supply store it is $27. My angle is a price comparison site called dealink.com which lets me search competing ink prices. They told me I could get it for $18.50 shipped, HP brand ink, no knock-offs. That was pretty good. Then I headed over to my favorite coupon site, RetailMeNot to see if they had any online coupons for DataBazaar which had the lowest ink prices. They did. I hope you are noticing that I can link to all these things. I can’t link to the ink page at Staples.com. So, I got an extra $5 off if I bought three (I needed a few anyhow) making my total $48.85, delivered to my door, for three ink cartridges for my photo printer.

So, the reason this matters and why I’m putting this on a libraran-oriented blog is that first, we tend to not buy things this way where I am, in libraries or elsewhere. Getting to Staples from my house takes at least 90 minutes round trip and $5 worth of gasoline and yet we still sometimes act like buying things online is somehow risky or uncharted territory. What’s risky for me is getting on the highway this time of year, to say nothing about the time I’d have to take off from work when there’s work do be done. Second, this is the type of efficency that 2.0 stuff gets us. A computer can compare prices. A computer can stockpile and share coupons. A computer can show me a photo of an item so I can see if it’s the one I want. Letting the computer do these parts of the shopping-for-supplies experience that is one of the less fun parts of librarianship leaves our bodies and big old brains free for doing what a computer can’t do like helping someone navigate their first email account, or doing a storytime puppet show, or having a book group discussion or forgiving someone’s library fines because it’s the holidays or making a book display about the Solstice.

Working on the web isn’t just about collecting real and/or imaginary friends and new interactive ways of sharing photos of your cat, it’s also about saving real time and real money so that you can do real things in your offline world. That’s my twopointopia report, over and out.

email @ your library, and a request

I often tell people after my talks to email me their questions if they’re longer than I can reasonably answer during a quick after-talk chat session. A librarian from New Hampshire emailed me yesterday to ask about the email classes I’ve taught, both in the library and in the adult ed classes I teach at nights. I wrote her a long chatty email about the ins and outs of teaching email classes mostly to older adults. Then I figured I’d copy it over and linkt o it here. Then I figured I’d include it a few different ways so that readers could see a few ways you can get content on the web, instantly. For those of you who just want to read about my email classes, any of these will work.

  • email class on Jottit – a very smooth interface where you get a subdomain of your choosing and can put text there. You can do this short-term or own your page wiht the addition of a password and an email address to send a lost password. Brainchild of Aaron Swartz
  • email class on pasta mostly just a text box that you can paste words into that will automatically link it to your del.icio.us account. I’ve used this for years and while there is no guaratnee, it often fits the bill for text I don’t want to dump directly on the blog but want to be able to talk about.
  • email class on cl1p.net – lets you post as text, rich text or “message board” and pick a URL starting with cl1p.net. For a small donation you can own the URL for some length of time. Pretty basic but functional

And my question. I say in the email that I’d really like a “getting started with email” book, something totally brand-neutral that just discusses email concepts and mechanisms. I don’t care if there are branded examples, but I’m not looking for a “how to use Yahoo mail” tutorial and I’m looking for PRINT though I know I can print out a website. So, I can Google like anyone, but does such a simple book exist? I’m feeling maybe it could even be a pamphlet that if it doesn’t exist, might be better off being created one of these days.

the digital dark ages? machines of loving grace?

While I find that using my computer for more of my communication and cultural creations works for me, it’s more of a concern when we think of this as the model for large-scale cultural products. The National Library of Australia tells us/warns us that cultural production in Australia is predominantly in digital form. They’ve made a bold statement about the role of the library in maintaining and preserving these cultural products. It’s a strong but hopeful almost-manifesto ending with Investing in Australia’s digital heritage is an investment for the future. Well done. With that said, here’s a poem I’ve always liked from Richard Brautigan. [thanks gwyn]

All Watched Over by Machines of Loving Grace

I like to think (and
the sooner the better!)
of a cybernetic meadow
where mammals and computers
live together in mutually
programming harmony
like pure water
touching clear sky.

I like to think
(right now, please!)
of a cybernetic forest
filled with pines and electronics
where deer stroll peacefully
past computers
as if they were flowers
with spinning blossoms.

I like to think
(it has to be!)
of a cybernetic ecology
where we are free of our labors
and joined back to nature,
returned to our mammal
brothers and sisters,
and all watched over
by machines of loving grace.