“The Queens Borough Public Library, one of the largest and busiest libraries in the United States, has filed a major lawsuit against Sirsi Corporation, which currently does business as SirsiDynix.”
You can read the complaint here. Even though it’s 193 points long, I suggest some browsing. The basic issue is that Queens Borough was looking for an ILS, got bids from both Sirsi and Dynix, chose Dynix and then because of the “merger” actually got Sirsi who were a little jerkish. The library spent a lot of time and money on this process and wound up with the product they had not chosen. I’ll be interested to see where this goes. As someone who is often privy to a lot of “we have been having nearly-legal fights with our ILS vendor” stories, I’m glad to see one break through the light of day. [gwasdin]
This is the second and last part of the Jessamyn’s Dad’s Library Card story. I went home yesterday. I got a phone call from my Dad.
Dad: So I clicked the link in that email the library sent?
Me: Yeah? Good.
Dad: It connects me to “iBistro on the go…” what is that?
Me: That’s the library’s online catalog. The library is supposed to type their name at the top there but it looks like they didn’t.
Dad: It’s hard to read.
Me: Yeah it sure is isn’t it? [explains how to make font bigger]
Dad: How do I look for a book, do I really have to log in first?
Me: You shouldn’t have to, but maybe, it depends how it’s configured.
Dad: My login number is fourteen digits long! Why is that?
Me: Good question. You can probably set the browser to remember it. Your PIN is probably the last four digits of your phone number
Dad: It is. Why do I have to log in here?
Me: Well you can reserve books and check your account and there are privacy laws about that information.
Dad: Where does this catalog live?
Me: Depends on the library, many libraries run it off of servers in their basement. Some use hosted versions of the catalog. The consortium probably hosts this one.
Dad: And this iBistro thing is something they buy?
Me: Yeah and they pay a lot of money for it.
Dad: It sucks.
Me: Yeah. It’s sort of useful for consortiums [explains consortiums] so libraries can do interlibrary loan and stuff.
Dad: Okay I searched for sailing and I get 1500 hits. How do I search for the most popular books?
Me: I don’t know if you can, you can redo your search and sort by relevance.
Dad: Amazon lets me search by popularity. I like that.
Me: Yeah I do too. Can you sort the search you have?
Dad: No, it says there’s more than 500 records so I can’t search.
Me: You may be able to search by subject heading and get a shorter list.
Dad: Didn’t I do that?
Me: No, you searched by keyword [explains difference] or you can search just the books in your library.
Dad: I’m not already doing that?
Me: No, you’re searching the whole SAILS network.
Dad: How can you tell?
Me: Because on the search page next to where it says library, is says ALL.
Dad: Okay I’ll find my library. There are like 100 libraries on this list!
Me: I know, you can borrow books from any of those libraries.
Dad: I just want to know if there’s a book at my library.
Me: Yeah, that should be easier.
Dad: What are these libraries at the bottom of this list just called zddd and zddddd?
Me: That’s probably some kludge that the libraries are using to put books in a category or location that isn’t available in the regular catalog.
Dad: Okay thanks for the tutorial. I’ll try again tomorrow.
Me: You’re welcome. It’s not you, it’s them.
Aaron posts about an alternative catalog interface that DC Public Library has created for the iPhone and iPod touch. Nice looking, and with the code “available soon” hopefully replicable by other libraries using SirsiDynix. Go download it and test it out.
I talk a lot about things that work for small libraries with little or no tech staff and almost no budget. Sometimes it’s good to remember that larger libraries with crack staff and bigger budgets can, if they’re lucky, achieve really great things. The Darien Library website/OPAC went live this morning. Go play around with it. I daresay it’s fun. A few more comments from John Blyberg on his blog. Nice job team!
I subscribe to the LibLime news blog which is often announcements of libraries that have decided to go with Koha. It’s an interesting blog, I’m always curious who decides to go to the Open Source route. This latest announcement about the Derby Public Library cheered me because not only are they going with Koha, they’re implementing YakPac which is a kid-specific OPAC that still has a huge degree of functionality. I show it off a lot in my 2.0 talks because it’s engaging and entertaining and represents the answer to the question “how far can you go with the OPAC?” without a lot of bells and whistles, just fun easy-to-use design.