do people even know you have wifi?

I was explaining to a drop-in time student today the difference between dial-up and broadband and satellite internet and wifi. She is buying a laptop. Her first computer. She is 83 years old. She is also probably going to be my future landlady. I said that even though she was in a place with no telephone, she could go to the public library with her laptop and get online pretty easily. All the little public libraries in my area have free wifi, and in most cases it’s the only place in town to get it. MaintainIT linked to a good set of sites where libraries (or anyone) can advertise their wifi for free. People zooming through town will know they can get online with their laptops at your library. Neat.

“needing the stupid things” Luc Sante on the book collection that devoured his life

Luc Sante is profiled in the Wall Street Journal talking about his book collection and its relationship to his space and his sanity. I’m not sure I’ve ever mentioned this, but I have a whole house that just sort of holds on to my books. The real explanation of why me and my books don’t live together anymore is longer and more complicated but let me just say that I know exactly where Luc is coming from and this article delights me. Don’t miss the sidebar history of private libraries.

I would very much miss books as material objects were they to disappear. The tactility of books assists my memory, for one thing. I can’t remember the quote I’m searching for, or maybe even the title of the work that contains it, but I can remember that the book is green, that the margins are unusually wide, and that the quote lies two-thirds of the way down a right-hand page. If books all appear as nearly identical digital readouts, my memory will be impoverished. And packaging is of huge importance, too — the books I read because I liked their covers usually did not disappoint. In the world of books, all is contingency and serendipity. Books are much more than container vessels for ideas. They are very nearly living things, or at least are more than the sum of their parts.

watch worldcat grow

I’ve been watching WorldCat grow, but I’m a little confused. When I fist looked, the “title” I saw was Americana, cinema and dramatic arts, cookbooks, erotica, fine, decorative and graphic arts, illustrated books, literary first editions, metaphysics and the occult, science fiction, juvenalia, investment rarities. Now it just says List #2. These are not book titles. What am I watching?

Why should libraries be socially networking?

For some reason, writing the talk about tech support in libraries has been making me think about libraries on social networks again. Maybe it’s the little push of friends I get on Facebook after I give a talk to a new group of people. Maybe it’s because I had to explain yet again that I think it’s worth powering through bad design and usability in order to have presence in a place where your users are or might be. Maybe it’s because social software seems like a free and easy way to give your library a human face on the larger Internet. Maybe it’s because after being at SXSW I just see social software as the default way to be on the web and so libraries that are moving forward with blogging and other web tools may as well expand into using social tools as well. This has nothing to do with 2.0 anything, although I guess you could see it that way.

So, to that end, I’m making a small list of ways that I think libraries and librarians can use thse tools to further the existing missions of their institutions. It’s nothing new, but I’ve been pondering it lately and I think specifics, and links to examples can he helpful. Feel free to add more in the comments.

  • Get your library a Flickr account. These accounts are now nearly free through a collaboration between Flickr and TechSoup. TechSoup has an article about how nonprofits can use Flickr. My advice: free image hosting and easy image uploading for staff. Consider uploading some historical photos that you can share with the people in you community. Check out what the Library of Congress has been doing and how much tagging and commenting is happening on their photos. It’s like a Letters to the Editor section for you archival photos. I use this photo quite a lot on my photoshop class, teaching people how to edit pictures.
  • Anyone can get an account on Facebook. Facebook now has the ability for businesses and organizations to create “pages” (as opposed to profiles) where you can put information about your organization. You can see a few library pages here: NASA Glenn Technical Library, Iowa City Public Library, The National Library of Scotland. You can click here to create your own organization page. For people who are already on Facebook, which includes a huge percentage of high school and college age people, they can become “fan” of your organization which means they will get your updates. If you already have a blog, you can set your Facebook page to automatically read and republish your RSS feed inside Facebook. I do this with my personal blog so people who are my friends on Facebook can read my blog updates. The same way Google really let us get information out of the web, people are searching their networks on Facebook sometimes before Google.
  • If you’re a librarian, think about getting on Twitter. You can read this post for background information about Twitter or this Library Journal article for more information about messaging services generally. This is not so much, as I see it, to communicate with patrons but to do two things. 1. create a short pithy easy to update RSS feed of news or information or links that you can repurpose to put on your blog, website, Facebook profile or elsewhere. 2. communicate with librarians who are on twitter in droves. When I was creating my talk I asked a question, literally hurled it out there into the aether, and got back seven or either useful responses within about an hour. That’s ready reference.
  • Added later: think about a 23 Things type project. Vermont is doing this. It’s an easy way to give staff a casual fun exposture to a lot of social tools and let them see for themselves what they’re good for. Offer continuing ed credits or other fun incentives. The set-up costs and investments are nearly nothing and the ongoing investment is mostly time. One of the things I hear all the time is that staff are interested in new technologies generally but lack the time to explore and so get technostressed because they feel that they’re jumping in to some very public online activities without feeling competent in what they’re doing or what they’re there for. a 23 Things project can help that immensely.

The reason I think it’s important to show good examples and best paractices is because we’re still dealing with libraries like Mishawaka Library which thinks that blocking social software sites in their library because they can’t manage unruly teens is some sort of solution to a problem. I’m not saying there aren’t problems surrounding public computer and internet use in libraries generally, maybe there are even sometimes problems with teens, but really responding to the problem by blocking wide swaths of the Internet is not really going to help anyone understand the problem better. It just makes libraries look hostile and librarians look reactive. I’m sure there’s a larger post here about dealing with teens + comptuers + internet + understaffing + the fear factor of unknown online socializing, but I feel that it’s all of our responsbility as online community members of various stripes, to provide positive examples of social software online. This is mine.