Wired: do we still need libraries in a digital age

Wired magazine asked me, Michael Gorman and Sue Davidsen from the IPL about whether the Internet will put public libraries out of business. Here is the sidebar containing our responses.

Folks who know me know that my general answer to this question is “No, but….” Unfortunately, my ten minute phone conversation was compressed into a soundbyte that I don’t really recognize, and for that I apologize to anyone who has to defend the idea of the public library against evildoers and naysayers who say “What’s the big deal anyhow? It’s all online.” I don’t think the problems the public library is facing have much to do with the Internet, but they do have a lot to do with the idea of relevance, people’s shifting priorities in tight fiscal times and the whole changing idea of community and public spaces.

For the record, the question I was asked over email was “Do we still need libraries in a digital age?” My email response, which I followed up with a phone call, was this.

Yes.

Is your question really “Do we still need books in a digital age?” in which case, the answer is more complicated, though ultimately yes.

I guess my question for you is “Whose digital age?” because where I work, at public libraries in Central Vermont, the digital age is unfolding much more slowly and to much less fanfare than it is elsewhere. In a state where only 15-25% of the residents use broadband, the digital age is as much about hurdles and the threat of being left behind as it is about bold and shiny technological innovation and synthesis. Libraries and librarians help people not get left behind by technology, by democracy, and by people who think that libraries and technology can’t coexist and thrive symbiotically.

We need libraries in any age, they’re the human scale measurement for the information age.

jessamyn west
librarian.net

Clearly I need media training. Thanks to the prophet for the scan of the article.

The Librarian and the Lifeguard – Social Access to Resources

I’ve started swimming at the local pool because I’m out of shape and swimming is about the best exercise that doesn’t leave me gasping for breath because of my asthma. I’ve done it all of two days now, so I’m not bragging, just had an observation. There are a few lifeguards at our pool. When I was a kid at the pool the lifeguards were hunky older kids. Now that I’m an adult, I’m somewhat amused to find that the lifeguards are children. The pool has a long set of complex rules to follow, most of which I understand and some of which I don’t.

I found myself on one end of the pool yesterday contemplating a swim to the other side when I remembered one of the rules: “no swimming in the diving area.” I’m not sure what that means. I’m not sure if I was in the diving area, I was certainly in the roped off section of the pool where the diving board is, but that’s half the pool. I’m not sure how you get out of the diving area without swimming, so maybe they meant “no lap swimming.” I’m not sure if that’s one of those rules that’s only for kids, in the same way all the kids have to get out of the pool once an hour so the lifeguards can have a break, but the adults don’t have to. I considered asking one of the lifeguards, but she was up on a big tall chair and I felt like it might be sort of a stupid question. I stayed on the side of the pool for a while before I decided to forge ahead, figuring someone would stop me if I were wrong. Can you see where I am going with this?

I had one of those “Aha!” moments where I realized that my feelings of confusion probably mirrored how people feel in the library all the time. All I wanted to do was enjoy the community resource, but I was having a hard time understanding the norms, and was trying to avoid attracting attention from the powers-that-be. There are a lot of rules, some of which are very important and some of which are less important. Some of the rules are severely enforced, some of them are occasionally enforced, some of them are never enforced. They are usually enforced by the librarian, who gets his/her authority from places unknown [to most people who have a loose idea that they work for the town/city]. Rule enforcement can be a gentle reminder or a harsh reprimand. The librarian can often be inaccessible in various ways [refdesk as barrier, computer monitor as barrier, lack of smile as barrier] and patrons often have the feeling that the librarian has “real work” to do that does not involve helping them.

I think we’ve made great strides, as a professsion, removing people’s physical and technical access barriers from library services. I think more and more people, when asked about their childhood libraries, are going to have positive stories of story times, community programs, and great YA book, instead of stern admonishments and shushing. I also think that the more comfortable we feel within our institutions and with our communities, we may start to forget what our library looks like to someone seeing it for the very first time. That person may be from a different city, state, or culture, and may have a different understanding, or a total lack of understanding, of our library norms. Access also means social access.

first days of ALA

It’s been really great seeing all the activity at ALA. Attendance seems to be up from last year and the convention center, though far from everything, is a nice place to comfortably hold over 10,000 people. Here is a photo of most of them as they listened to Barack Obama yesterday. Here’s a quickie rundown of some things I’ve been doing:

  • Membership meeting has a quorum, which was immensely gratifying. There were a little under 200 people there. They introduced and passed a Resolution on the Connection between Iraq and Libraries which spoke to the incredible disruptions both culturally and economically of the ill-supported invasion and occupation of Iraq. My chapter councilor Trina Magi spoke to the resolution and it again made me happy to say “rah rah Vermont!”
  • Went to a Radical Reference meeting in the Chicago Temple. They have over 180 volunteers now and even though I’m only tangentially involved, it’s great to see that project growing and remaining useful even after the immediate task of doing street reference at the RNC is behind them.
  • I got to meet incoming ALA President Leslie Burger and just-about president Michael Gorman at back-to-back events on Friday. I think Leslie is going to bring some really interesting panache and energy to the ALA presidency. She talked about turning ALA into an “army of 65,000” to really make libraries relevant to people, and useful to themselves. Michael seems to be speaking for himself just fine lately, but I have to say that blog comments aside I’m interested to see what his connections and dedication to traditional scholarship mean for the direction of his presidential term.
  • The PLA Blog has been getting a lot of good commentary, though it still needs to crawl its way up the Google rankings [so link to the PLA Blog]
  • The LITA blog is up, running, and really a great looking and well thought out contribution to the profession. I really hope that both of these blogs, contrasted with blogs like mine, Eli’s, Andrea’s Meredith’s and all the others, will show people the wide range of what blogging does, and how it’s just a medium for delivering all sorts of content.
  • On a related note, it’s been great having people come up to me, say hello, say they read this blog and tell me [sometimes] about theirs. ALA for me is all about meeting people and passing the introductions around.

Last night Eli and Laura and I went in search of a place to watch the fireworks from. We were heading to Andrea’s, but I’d confused the Hyatt with the Hilton and we were in the wrong one. We went into McCormick figuring there had to be some lakefront space somewhere and wound up wandering through a completely empty convention center that was sparsely staffed by some sleepy guards. We wound up on some outdoor deck area, far away from everyone, where we could just make out sounds of the band [Chicago?] and had an unimpeded view of the explosions over the lake. It was a high point of an otherwise already excellent day.

Today I’ll just be hanging out at the McCormick Center and the Hyatt, doing governance work and hopefully having enough energy to hang out and have a good time with the bloggers at the shindig tonight.

late to the book meme bandwagon

I’m late to this meme but I always think it’s important to not only stress our librarian skills with computers, and our facility with people, but also the fact that many of us read, a lot, an awful lot. So with that in mind:

Total number of books I’ve owned: My books are spread out over three houses and two states. While I try to get rid of books I’m done reading, I don’t always do this. I also have some encyclopedia/dictionary sets [is the OED 20 volume set one book, or 20? do bound periodicals count?] that I feel like I need for reference purposes. My ballpark estimate is somewhere between 500 and a thousand, but I haven’t visited a lot of them lately.

Last book I bought: We went to the five college book sale in Hanover and I came home with a bagful of books for about $8. One of them was called How to Shit in the Woods. One was a nature guide to trees. One was Moving Mars. One was a John Grisham somethingorother. I find that with good libraries and a strong network of book-loaning friends and family, I almost never have to buy books. I can’t remember the last full price book I bought, I think it’s been years.

Last book I read: As if this writing it’s The Secret Life of Bees. By the end of the day it will probably be American Gods. This page is the final arbiter.

Last book I finished: I’m not sure why this is different than the above question, there are very very few books that I read but do not finish. The last book I didn’t finish was a book about the Slow Food movement, I think it may have lost something in translation.

Five books that mean a lot to me: this is a static respresentation of a shifting list
The Gold Bug Variations by Richard Powers [librarian love story written for smart people]
Soul of a New Machine by Tracy Kidder [Tom West is my dad]
Winter’s Tale by Mark Helprin [my intro to magical realism]
Uncle Shelby’s ABZ Book by Shel Silverstein [an early book I enjoyed when I may have been too young to fully appreciate it, with some delightful subversive humor]
Still Life with Woodpecker by Tom Robbins [whimsical and poetic, gave me the strength to go on and get out of high school and the wretched suburbs and live the way I wanted to live. I use some parts of this book in my technology instruction to this day]

Five people I’d like to see do this as well: Greg, Dawn, Kate, Peter and Maryellen, Cathy