while I was away – sxsw

So, I may have mentioned earlier that this is the month I’m away giving talks and talking to librarians instead of typing on my blogonet. I’m partway done. I’ve been to Florida and Alaska and Austin Texas and I’ll be stopping by Portland Oregon next week and then I’m pretty much done. I’ve done a few talks you’ve maybe heard before but the biggest news is the panel that NYPL’s Jenny Engstrom and I did at SXSW on Tuesday. It was called How The Other Half Lives: Touring The Digital Divide [link goes to our slides] and it was a look at how libraries are dealing with people on the other side of the digital divide.

Some of this is stuff you’ve heard before but some is newish. We were lucky enough to give our presentation after the FCC released the results of their broadband study but before they actually released their Broadband Plan, so there was a lot to talk about but not too much to fight about. The talk was well-attended, well-tweeted and folks asked a lot of questions and stuck around to talk more. I’ve just gotten back from Texas so I’ll save more links and discussions for a little later. Thanks to everyone who showed up and who supported us in our desire to get this talk on the roaster at SXSW. I think we gave people a lot of food for thought.

back from boingboing

I had a good time over at BoingBoing. You can read a post on my other blog that sort of lists the 29 posts that I made [I know!] and where I got my ideas from. A few library posts, maybe not enough. I just got back from Niceville Florida where I gave a talk about Content Management Systems. I also got to hear Nicole talk about open source [heard it before but always enjoy it] and met Tim Daniels who works for Georgia Libraries and gave a great talk about open source OPACs.

And I’m still unpacking. I got back late Sunday and spent most of today helping the folks at the high school get settled in with their new mail server. However I did read this post about the status of Haitian libraries that I thought was worth a mention. Things are better than expected, and better than first reported. Of course, as always, there’s still work to be done.

flyby trip to the Nevada Library Association

Mining Section

I was at the Nevada Library Association conference this week. I gave two talks, one was a fairly standard talk about things you can do with very little money and staffing to beef up your library. The other was a topic I’ve been enjoying more lately, about the ethics of Library 2.0. Slides and notes and links are here. Aaron was talking recently about this slightly on Walking Paper… now that libraries have access to what we call “2.0 tools” how can we reign in some of the playtime and help direct people towards the most useful and/or appropriate uses of new stuff?

I showed off a bunch of Nevada libraries that were using interesting tools. By and large the larger libraries had integrated some interesting cloud-based tools to help deliver content on their websites. Other smaller libraries were hit or miss, some had interestingly integrated technology, others had a blog that hadn’t been updated in a year and a half. There is a great article in this month’s Computers in Libraries [note to infotoday staff: put this stuff online!] about what public libraries really are and are not using as far as technology generally [old school and new school tools]. The results are sort of what you’d think. Libraries in bigger population zones are using tech a lot — online catalogs, email contact form and website are standard — whereas small libraries are less likely to be using this. Interestingly, because of the population skew of urban vs. rural environments most people using libraries have access to OPACs and library websites, while only 80-ish% of libraries [by number] actually have these things.

It’s been making me think, this week, about what to do about the trailing 20%. The Nevada Library Association is smaller than the Vermont Library Association, it was great to get to hang around with some fellow traveler librarians.

class concerns with online spaces and content

danah boyd speaks at the Personal Democracy Forum about “The Not-So-Hidden Politics of Class Online”

For decades, we’ve assumed that inequality in relation to technology has everything to do with “access” and that if we fix the access problem, all will be fine. This is the grand narrative of concepts like the “digital divide.” Yet, increasingly, we’re seeing people with similar levels of access engage in fundamentally different ways. And we’re seeing a social media landscape where participation “choice” leads to a digital reproduction of social divisions. This is most salient in the States which is intentionally the focus of my talk here today.

I suggest you read it all, it’s not terribly long, but if you’re part of the tl;dr generation, the salient point for libraries is this

If you are trying to connect with the public, where you go online matters. If you choose to make Facebook your platform for civic activity, you are implicitly suggesting that a specific class of people is more worth your time and attention than others. Of course, splitting your attention can also be costly and doesn’t necessarily mean that you’ll be reaching everyone anyhow. You’re damned if you do and damned if you don’t. The key to developing a social media strategy is to understand who you’re reaching and who you’re not and make certain that your perspective is accounting for said choices. Understand your biases and work to counter them.