wifi in a libraries, a uk forecast

By 2009, half the libraries in Britain will have wifi according to a new report form the Museums, Libraries and Archives Council (pdf). One of the stated benefits is the fact that it will give libraries more flexible use of their space which is a real boon for tiny libraries. Just an update on the tiny libraries that I work with, out of the six that I work with and the one that is in my town, all seven have broadband now and three have wireless. When I started my job three had dial-up and none had wireless. I can’t take credit for all of this happening — I only helped directly with a few projects — but I think for the librarians having someone around to talk to about broadband/wireless really helped them feel more confident about taking the plunge with new technologies. In most cases the libraries are the only public internet in the town, it’s been a hugeleap forward in terms of rural access.

heroism and CSS

Even though library jobs don’t pay super-well and they’re not particularly high-status positions, the opportunity for heroism and just general fairy-godmother type actions are many. I’ve only been back in town for a few days but I already helped the head of the garden club get her mailing list online, helped a woman in town sell off her old books on tape (including pictures, on Ebay) helped a woman apply for US citizenship and get her own email account so she doesn’t have to share her husband’s any longer. I have one student I work with who learns one new email feature a session, and every time she comes in and we learn, say, how to forward mail, she’ll look up at me grinning and say “It’s just like magic, itsn’t it?”

The fun part for me is that most of this work is easy for me and yet solves a large problem for other people. The most fun part is often helping out bloggers, because when you get it right, they’re likely to say all sorts of nice things about you on the Internet.

on wikis

I find that ever since I edited a typo on the celebrity sex tape entry on Wikipedia (slightly nsfw), I’ve become more interested in the site. This is because Wikipedia lets you have a watchlist, a list of all the pages you’ve edited. You can then see when any of these pages have been edited by anyone else, and what they did to them. Most of the pages I’ve edited are either Vermont town pages which aren’t updated too often, or the library and ALA-related pages which are frequently updated, often by vandals or sometimes just well-meaning people who have a very specific axe to grind with the association. The watchlist becomes as addictive as an RSS feed and does lead to a lot of hyperfocus on whatever your pet topics are. I have about 300 pages on my watchlist, but 250-ish of them are Vermont towns. The celebrity sex tape page is updated every few hours most days, it’s fascinating to watch it change. Democracy in action? A bunch of nerds with too much time on their hands?

This is a feature I think many people don’t know about Wikipedia. I think there is a lot people don’t know about Wikipedia, or the way wikis work generally, just like there is a lot they don’t know about MySpace, or Flickr, or del.icio.us. Speaking of del.ico.us:

You probably read about Meredith presenting at the Wikimania conference in Boston. If not, here are her slides, and here’s a link to the audio. I certainly would have been there too if I didn’t have a scheduling conflict. I’ve been reading more about wikis lately.

One of the things I didn’t know about wikis was the original purpose behind them. Wikis are tools for creating reference works. Originally, it was the only way you could coax programmers to write documentation, a task they hated. Ward Cunningham wrote a tool to solve that problem, and the wiki was born.

This is excellent if you’re explaining what the KeyboardInput and ScreenOutput functions of your computer program does, and if you are writing encyclopedic entries for [[World War II]] or the [[Russian National Library]]. But for many smaller workgroups, wiki pages tend to get meaningless and confusing titles like [[TODO]] or [[Things to consider]] or [[Ideas from the meeting last week]]. Nobody knows what goes into which page and the only difference between the old intranet mess and the new wiki mess is that nobody has any excuse any longer for not updating and reorganizing the information. That doesn’t mean the information gets updated or reorganized. It certainly doesn’t get so by itself. It’s only the excuse that has been removed. Nowadays people admit spending three hours a day just reading their e-mail (ten years ago this seemed like wasted time, and people would be ashamed to admit it, now the shame has gone away),
but how much time can they spend just reorganizing information on their workgroup’s wiki?

asking the right questions, when to be simple, when to be complex

Dan Chudnov has a blog called One Big Library where he talks about the programmming and social issues invovled in helping people build their own libraries, or making library data so that it’s accessible and usable and repurposable by others, or rather everyone else. I like the site because while some of it verges into the “blah blah programming blah blah” realm, he is always thinking about the human side of why our systems work and don’t work. This post about building simple systems and why that’s so darned complicated really helps me get my head around some of the technology hurdles we as a profession are facing in the age of interoperability and openness, assuming we’re even interested in moving in that direction.

If you’re a librarian like me and you take this example and turn it toward your own work to help people build their own libraries, it hits you… it is not simple to build a library of one’s own. And if you’re a librarian like me, you have a ready list of why not:

  • Metadata is complicated
  • People in libraries don’t all use the same items the same way
  • Maybe 20% of the collection is responsible for 80% of the use but that other 80% includes some really important stuff
  • Attempts to use new tools works great for new data but can be exceedingly hard for old stuff. Like, anything predating 1960. Which we have a *lot* of, and which is often *really* important.
  • Did I mention metadata being complicated?