librarian.net

Will Walt Crawford start blogging for It’s All Good? We can only think about whether that would be a consequences of the pending OCLC and RLG merger. Here is OCLC’s press release. Here is RLGs press release (note, they are the same). I’ll link to RLG’s version when I can find it, or when they write one.

According to the release, the current president of RLG, James Michalko, will get a new job title: “Vice President of RLG-Programs Development, working under the leadership of Lorcan Dempsey, Vice President of Research and OCLC Chief Strategist” The press release also notes that “Any change in RLG service offerings will be announced well in advance.” and doesn’t mention what will happen to OCLCs service offerings, presumably nothing. The press release uses nice words like “combine” a lot, an awful lot actually, but when I think of combinations, I think of how you mix butter and sugar to make something that is part both and part neither. This seems to be the sort of combination where you mix sugar and water and what you wind up with is water, sweetened. It will be interesting to see how this works out. [web4lib]

Sometimes it’s interesting to subscribe to odd feeds just to learn something about the way other people receive information. When David Bigwood posted about the new OCLC Death Dates feed (they call it something like “closed dates in authority records” *yawn*) I knew I had to check it out.

With OCLCs reader review capability, who will own the data? Asked and [sort orf] answered on the Web4Lib list.

It’s All Good plugs OCLCs digitizing services ["aren't you glad you've done the hard work of digitizing all your special collections at times like these?"], and then points to two useful pages on the SOLINET web site: Before the Storm: The Countdown (Preparing for a Storm) & Actions for the First Day After (Cleaning Up After a Storm)

A pretty interesting look at what the “end-user market segment” that is college students thinks about looking for information online. Keep in mind this is not positioned as a study about people look for information in libraries generally, though the argument could be made that more and more people are looking at the Internet as the first, and perhaps the last, destination for information retrieval. However, that point is not addressed in this survey. Some random facts I pulled out

• 80% of students surveyed are bothesred at least a little by advertising within websites though “only one-in-five believes ad-free websites have more reliable information.”
• The survey says “They access the web via high-speed lines, with over 40% logging on via cable modem, T1/T3 line, ISDN, or ADSL/DSL.” which has the obvious follow-up question of how the majority of them access the web, or perhaps whether the response was phrased oddly and is confusing like this sentence nearby “[O]ver 90% access the web remotely from the library via their home computer” which i think means they gain access to the web through the library’s web site?
• Students find librarians assistance with searching online no more helpful than that provided by teachers or friends “The mean satisfaction score for librarian-provided help is 7.8 (on a scale of 0 to 10), compared to scores of 7.9 for help provided by professorsor teaching assistants and 7.8 for classmates or friends.” I wonder if this would have a different result if it asked about print resources, or other in-library resources?
• There are further questions about print resources that show that 89% “use the campus library’s print resources” with books, journals and articles getting 75/70/64% respectively.

The survey also contains recommendations

The data strongly suggest that there are real opportunities for academic librarians to connect students with libraries’ high quality resources. A successful approach should incorporate the following tactics to increase libraries’ visibility on the web:

1. Emphasis on students’ and librarians’ common preferences for accuracy, authority, timeliness, and privacy
2. Tight integration of the library’s electronic resources with faculty, administrative, and other campus websites
3. Open access for remote users
4. Clear and readily available navigational guides–both online and in the library.
5. Relentless promotion, instruction, and customer service.

The study ends with some questions for further exploration which have a bit too much market-driven speak in them for my tastes, but I know libraries have to start thinking about these things in an academic environment, or at least that’s what people keep telling us. Two examples

• Students expect service providers–both electronic and bricks-and-mortar–to offer convenience, selection, quality, and a welcoming atmosphere. Can librarians create a customer-friendly experience to match the best merchants and consumer websites?
• Students want to know more about the library and its resources. Can librarians execute marketing rules for product definition, promotion, price, placement, and positioning?

I guess a secondary question to these last two is “Should they?” I honestly don’t know. OCLC has the 2005 numbers, I’m curious to know what they say. [iag]

The folks from the It’s All Good blog are sponsoring a libraryland blogger get together at ALA, Sunday, June 26, beginning at 5:30 pm, final exact location TBD.

Somehow missed this last week — an excellent point/counterpoint [in the form of a blog entry and comment] over at the OCLC blog. Topic? That ongoing “Do we make the library more like Google, or make Google more like the library?” I think it also points out another hidden conflict area that is fast becoming a favorite topic of mine: to what extent do we let the software dictate the way the user can search, and hopefully find? ALA’s ballots are being distributed over a one week [for e-ballots] or two week [paper] schedule. Why can’t we send them all at once? Because ALA worries about server overload problems. Is this saving the time of the user? Does Google?

Pretend you’ve never ever been in a large library. Pretend you know absolutely nothing about taxonomies. Pretend you don’t know the difference between a magazine, a journal, an index and a book. Pretend you don’t know what you don’t know, and don’t know how to articulate your unknowingness. Once you’ve pretended all this, make a pretend visit to a very large library for the first time.