talk: adventures in virtual reference

I went out to Oregon to give a talk to the people who staff L-net, the 24/7 virtual reference service for the state of Oregon. They have a yearly conference which is a lot of fun. Video from the talks will be available at some point, but I figured I’d link to my talk now. I talked about Ask MetaFilter and a little bit about what we do there and how it is and is not like other forms of virtual reference. Lots of stats. Lots of anecdotes and sample questions. The Slideshare version doesn’t seem to have the notes attached and functional (attached yes, accurate, no), so while I hammer that out from them, you can also go to the talk’s page on librarian.net and download whichever version you want. Thanks to all who attended on Friday.

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