what happens when you don’t get what you pay for

Nicole wonders aloud why people who paid for an Open Source OPAC from LibLime aren’t raising hell when they are instead pressured to accept the closer-source version instead?

So why are these librarians taking it? Why are they being quiet? I don’t have an answer for you – and so I’m hoping someone out there can answer this for me. If you signed a contract for one product and then are told you have to use another – do you just say okay? or do you move on or demand the product you originally wanted. I think that the result of the Queens Library law suit will be very interesting – but I’m shocked that this is the first!! Librarians have been just taking these hits and coming back for more.

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