Category: access

“You May See an Increase in Patrons” – IRS kicks paper tax filers out of the nest.

Posted on by jessamyn

We can talk about whether there’s really a problem with people not knowing how to use a computer in the abstract. I think my life is enriched by having access to and knowledge about technology, but it’s tough to make the argument that lack of access/knowledge makes other people’s lives worse. That is, until people suddenly need to find a way to get tax forms so that they can file their mandatory tax reporting, or they need to learn to do their taxes online. That is, if they know how to use a computer. The IRS sent this update in September (pdf). I don’t know about your library but many of ours don’t get paper forms either. Brian talked about the hilarity that is the IRS’s understatement “You May See an Increase in Patrons”

With the continued growth in electronic filing and to help reduce costs, the IRS will no longer mail paper tax packages that typically arrive in January of each year. If you still wish to use a paper form, the IRS has several options available to help you obtain paper copies of individual forms and instructions, including:
● Accessing our forms and instructions online at IRS.gov. You can quickly download the latest products from our site.
● Dropping by your local IRS Taxpayer Assistance Center.
● Going to your local post office or library (if they participate in the federal tax products program) [emphasis mine.

So hey, 2011 is around the corner. We should probably get ready for this.

using tiny tech to solve problems in Vermont

Posted on by jessamyn

I talk a lot about how availability of free online tools is really helping small organizations get things done. Here is an example in a note that came across the Vermont Libraries listserv this week which I’ve reprinted with permission.

In our rural state, many libraries are staffed by a single staff person, or by a very small staff. This can make it a challenge to accomplish large projects within a short time period, have an extended vacation, or take advantage of a professional development opportunity. Also, those librarians who work part-time sometimes would like to expand their experience, network and income with additional work within their profession.

The Vermont Library Association (VLA), Green Mountain Library Consortium (GMLC) and Vermont Consortium of Academic Libraries (VCAL) are excited to introduce the Vermont Library Substitute Pool!

Here’s how it works:

If you would like the opportunity to sub or temp at a library in your area, or are seeking freelance work or volunteer opportunities, simply fill out the Vermont Library Substitute Pool Form at http://www.vermontlibraries.org/vlspform.This form populates a document, maintained by a joint VLA/VCAL/GMLC volunteer, with your interests and contact information. Your entry will
be available for one year to libraries looking to fill a need.

We particularly encourage current library staff and volunteers interested in exploring work in other kinds of libraries to sign up for the sub pool. For example, if you are a school librarian interested in finding out what it might be like working with children or teens in a public library setting, the substitute pool could be an excellent opportunity for you.

We anticipate that there will be a mix of paid and unpaid opportunities available.

Libraries looking for a volunteer, project temp, or other such staffing need, will be able to request a single log in to access the data. To do so, please contact our Vermont Library Substitute Pool volunteer, Helen Linda, at addressremoved@gmail.com with the name and email address of your library representative.

The VLA has also provided a space to list ongoing Volunteer Opportunities at libraries, http://www.vermontlibraries.org/section/volunteers. If you are a library who has opportunities available, please consider posting them on the site. Please contact the Vermont Library Association (http://www.vermontlibraries.org/leadership ) if you are interested in adding an ongoing volunteer opportunity.

We currently have 55 people on the list and they represent every county in the state (most of them selecting multiple counties). Below is the breakdown of current availability:

  1. Chittenden: 27
  2. Washington: 21
  3. Addison: 16
  4. Franklin: 15
  5. Orange: 18
  6. Windsor: 16
  7. Caledonia: 14
  8. Lamoille: 14
  9. Windham: 11
  10. Rutland: 8
  11. Essex: 8
  12. Bennington: 7
  13. Orleans: 6

Copyright is killing sound archiving and fair use isn’t doing so well either

Posted on by jessamyn


Fair Use poster image by Timothy Vollmer

The Library of Congress just released its 181 page report “The State of Recorded Sound Preservation in the United States: A National Legacy at Risk in the Digital Age” talking about the challenges of digitally archiving sound recording. BoingBoing gives a nice summary “[T]he copyright laws that the recording industry demanded are so onerous that libraries inevitably have to choose whether to be law-breakers or whether to abandon their duty to preserve and archive audio.” More analysis from OSNews.

And if anyone’s wondering where I’ve been this week, the answer is “Mired in getting copyright permissions for the intellectual property in my book. Thanks for asking.” I have a pretty firm grasp of Fair Use and have been trying to follow the guidelines for Fair Use in Media Literacy Education. I signed a book contract that specifically says that I am responsible for assuring that my materials are being used with permission. Despite this, my publisher (who I am quite fond of otherwise) is risk-averse and wants to make sure I have permission anyhow. Permission that I assert that I don’t need for small screenshots of, say, Google search results or an ALA nested menu.

This gets even more confusing when some of the organizations involved claim that I need permission when I don’t. Since Fair Use, like the Americans with Disabilities Act, is mostly something that gets hammered out through litigation there is no strict set of guidelines as to what Fair Use is. So, big companies with a lot to lose err on the side of compliance with other big companies’ requests, requests that may be extralegal. So Google can’t legally tell you to only use the public domain offerings from Google Books (which they admit) but they make a polite request, a polite request that sounds a lot like a terms of service.

So right now I’m waiting to hear back from Facebook after filling out a form on their website asking for permission to use a screenshot. They say it will take 1-2 weeks. I am confident that my screenshot is fair use. My editor also thinks it is fair use. However they’re not willing to risk it. And so we wait.

stupid rules and when to break them: Netflix

Posted on by jessamyn

I am a big fan of mild civil disobedience when it comes to some of the rules we have to deal with when operating a public library. There’s often a balance between being full protectors of copyright and providing optimal access to patrons. Some of the hoops we have to jump through can seem ridiculous and I am in favor of trying to push the envelope in many directions. That said, it’s been really interesting to me watching the general debate on libraries using Netflix to supplement their collection. I think it started with this Tame the Web guest post and the Chronicle of Higher Ed article. Then it moved to analysis by Read Write Web and then over to big media site Fast Company with the smallest of blurbs.

It was picked up by a ton of library bloggers. I was fond of Meredith’s “what were they thinking” post which has some interesting comments, most notably the comments by a few librarians that they contacted Netflix directly about their intended use and got either explicit or tacit approval.

Since Netflix does not have a way to amend the agreement in writing prior to starting the service, we contacted them through their published channels and explained our intentions for our service. We indicated which parts of the ToS we thought we would be violating (”personal use”). We indicated that we would stop our service as soon as we heard from them that they would not abide by our intention in using their service.

Further down there’s a comment from someone who may be (or have been) a Netflix employee saying that the Netflix official policy is that this is a Terms of Service violation but that the actual policy is “basically a don’t-ask-don’t-tell policy. We were told if asked about the idea of a library lending Netflix discs to tell the caller that it was against the terms of use and they should contact their legal department.”

The big issue is that Netflix is responsible to their main customers, the studios, so need to be keeping up appearances. So, that’s curious. Strict rule abiders don’t use Netflix, rule benders sometimes do. I see this again as a repeat of libraries testing the waters with Kindle lending. Officially against the rules. Okayed specifically by the business from time to time. Still railed against by other people. How do you decide which side of the line to come down on?