Happy Birthday librarian.net

I swear I am not any sort of counterculture stoner type, but I did start this website on 4/20/99, so happy seventh birthday librarian.net! This site has gone through three content management systems [roll your own, Movable Type and WordPress] and two ISP hosts [eskimo.com and ibiblio] and two registrars [Network Solutions and Gandi]. Three of the six links from my first day’s posts are broken, and one doesn’t go where it used to go. In fact, the word “librarian” combined with any of the TLDs in this country (com, biz, gov, mil, org, info, edu, net, coop, museum, name) doesn’t go anywhere, except at this site. So, if I can indulge in a little shameless self-promotion, because I’m sort of pleased with myself, here are a few milestones.

And then a weird thing happens… all my entries from September 2003 on are all in WordPress. I imported the Movable Type entries when I moved, and so there is an odd sameness to the rest of my posts, even though things have clearly happeend and I have remained your trusty correspondent through thick and thin. It’s not the same thing, browsing a month’s worth of entries from three years ago when they don’t look any different from today’s entries.

One of the reasons I was so resistant to getting a CMS for this site, and my personal site is because I’m not a coder, so the features of the software would be the features of me, of my website, until I changed CMSes again. Open source apps like WordPress mean that people can design freebie plugins and modifications that change it up somewhat, but for most people, the things a blog can do exist because someone else thought that would be a good idea. I’ve always been the person that walks into the department store looking for a specific item and will be just as likely to walk right out if they don’t have it, not get the best example of Item X that is in stock. In the same way, we can talk all we want about the features and failings of our OPACs, but how many of the things that we want them to do do they actually DO? My short list was always 1) I want to turn the book cover option off 2) I want fifty results per page 3) I want to limit my search to DVDs that are on the shelf in less than five minutes and 4) I want the OPAC to know about ILL, to know my email address and to know how to change my preferred communications system with the library.

But librarianship, more than many other professions, is about big dreams and unfulfilled desires, and navigating the aisles between the shiny and the dull. Here’s to another seven years, and more.

see you at PLA?

I’m at PLA for the next few days so updates will be over at the PLAblog, and you can follow along with the photostream at Flickr by looking at the pla2006 tag. You can’t sort by author so I suggest you read the whole thing if you’re interested in what a public library conference looks like. This is my first real post there. Early observations:

  • Free wireless everywhere for everyone, and even a special wireless lounge with couches and outlets. Huh, that looked easy.
  • The Hynes Convention Center is a really good place for a conference.
  • The PLAblog is not just a neat project from the perspective of people who can’t go to the conference, it actually is a great network of folks who are sort of known to be the techie-types who are visible to help with all sorts of things.
  • As always, I’m delighted to be staying with a person (my sister) and not in some wretched hotel. I have yet to stay in a hotel in the US that is at all better than my own room at home, or even most of the guestrooms I stay in. This may be one of those rural vs. urban things, but it sure is true.
  • It’s really nice to get to just write-up things for the blog and not a) be in charge and b) be on my way to a governance meeting. Steven and Andrea are doing an amazing job.
  • Brian Smith (also blogging for PLA) is as funny in person as he is on his site, just don’t call him the “laughing librarian”

hi – 17mar

I have a few family members who are into genealogy who send me fun updates from time to time. This one is loosely library related so I’ll share it with you here.

Your Great Great Grandfather, James Brown Martin and his wife Jane Moore Martin were born in Belfast, Ireland. Lived in the Bronx for many years! He fought in the Civil war and then returned to NYC to work as a stone mason on the NYC Library, City Hall and other public buildings.

James Brown Martin
      Norman Martin – Jean Wilson Terry – Maude (Nana) Martin (my great grandmother)
            Jean Martin West
                  Jean Terry West (my aunt)
                  Joseph Thomas West (my dad)

Happy St. Patrick’s Day!

Posted in hi

hi – 09mar

Hi. It’s my Mom’s birthday today. Happy birthday Jessamyn’s Mom, the woman who instilled in me an early and eternal love of reading, helping people, and learning oddball trivia and other wacky facts. You can go check out her web page and learn where I got a lot of my general chutzpah and above-average writing skills. Her contributions on Flickr put mine to shame. I must note in the interests of fairness that I also get my bizarre sense of humor and my [insert adjective here] fashion sense from her as well.

I went to one of my many libraries yesterday to check out some books for my Mom’s upcoming visit that I thought she’d like. She gets up at the crack of dawn so I figured good reading material might be in order and my library has a great photography collection. Turns out that, like many librarians, I am a terrible patron and had a book that was way overdue. I had just returned the book but there was still a “block” on my card and the software wouldn’t let the desk staffer check a book out to me. The woman there couldn’t remove the block (“They won’t give me the override password”) and couldn’t let me check out any other books. This was not a fines issue since the library doesn’t have fines. I asked her how long it would take to remove the block and she didn’t know, “Maybe a week?” I asked her what the policy was on blocked accounts and she didn’t know and didn’t seem to really care. She wrote my home number down on a piece of paper and said the librarian would call me and let me know how to unblock my account. I checked out all my books on my boyfriend’s card. I wonder if there will be some sort of essay component to this unblocking procedure?

The only reason I bring this up is that I keep thinking about this photo that Jenny Levine put on Flickr. When I was a student library worker, I was on the other side of the desk in this transaction. The software would do something that I either didn’t understand or wasn’t deputized to fix. I’d have to make a difficult decision about whether this was worth calling the librarian at home. The patron would be told that their problem couldn’t be handled until the next day, or if it was the weekend, Monday. I know this isn’t true for all libraries, but many libraries have these arrangements where there are times the library is fully staffed by people who have the authority to solve problems, and there are times it isn’t. At one library I used to work with, whenever the director was on vacation we weren’t deputized to fix many problems. If the systems librarian was on vacation, we couldn’t fix anything that went wrong with the OPAC. Both of these women got four weeks of vacation, at least. At many libraries the web site can’t be changed to reflect current conditions at all, though this has been changing and changing rapidly in many cases.

As a librarian and library patron, I don’t expect to be treated any differently than anyone else in someone else’s library. However as someone who goes to many libraries both for work and not for work, I’ve seen systems that work, and systems that don’t work as well. When the systems don’t work, I often ask a lot of questions: is this a software problem? is this a staffing problem? is this a policy problem? is this a failure of imagination problem? is this a problem of one person who just needs to retire? is this a communication problem? is this a problem money can solve? As I’ve said before, I can handle slow change, but I’m often curious as to whether some of these interactions are seen as problems at all?