“A team from Google interviewed dozens of people in Times Square the other day, asking a simple question: What’s a browser? This was in an effort to understand and improve the customer experience of Google’s own browser, called Chrome.
Turns out that over 90% of the people interviewed could not describe what a Web browser is.”
Don’t believe me? Watch the video. Granted, this comes from Google, but while we’re all being “blah blah Firefox, etc” there are many people who just see what happens when you “click the e” and go forward from there.