I’ve liked the idea of manifestos since I started rattling the idea of an OPAC Manifesto a ways back [it was a wiki before everyone had a wiki, and I didn't like being a wiki-mom so now it just has a page]. Michael makes the link between the ILS Customer’s Bill of Rights and Jenny’s new proposal the Online Library User Manifesto. For anyone who considers the Cluetrain Manifesto essential reading — my copy is the only book in my boudoir currently — this is a logical extention. If, as they say, “markets are conversations” then libraries are big loud boisterous and lively conversations, and we’re all part of it. Jenny’s manifesto delightfully contains links to people who are getting it right, behind her no nonsense declarations like “I want to know how your library works.” I’d even bring this out further and change it to “I want to know how our library works.” Who wouldn’t?