Wired: do we still need libraries in a digital age
Wired magazine asked me, Michael Gorman and Sue Davidsen from the IPL about whether the Internet will put public libraries out of business. Here is the sidebar containing our responses.
Folks who know me know that my general answer to this question is “No, but….” Unfortunately, my ten minute phone conversation was compressed into a soundbyte that I don’t really recognize, and for that I apologize to anyone who has to defend the idea of the public library against evildoers and naysayers who say “What’s the big deal anyhow? It’s all online.” I don’t think the problems the public library is facing have much to do with the Internet, but they do have a lot to do with the idea of relevance, people’s shifting priorities in tight fiscal times and the whole changing idea of community and public spaces.
For the record, the question I was asked over email was “Do we still need libraries in a digital age?” My email response, which I followed up with a phone call, was this.
Yes.Is your question really “Do we still need books in a digital age?” in which case, the answer is more complicated, though ultimately yes.
I guess my question for you is “Whose digital age?” because where I work, at public libraries in Central Vermont, the digital age is unfolding much more slowly and to much less fanfare than it is elsewhere. In a state where only 15-25% of the residents use broadband, the digital age is as much about hurdles and the threat of being left behind as it is about bold and shiny technological innovation and synthesis. Libraries and librarians help people not get left behind by technology, by democracy, and by people who think that libraries and technology can’t coexist and thrive symbiotically.
We need libraries in any age, they’re the human scale measurement for the information age.
jessamyn west
librarian.net
Clearly I need media training. Thanks to the prophet for the scan of the article.


July 24th, 2005 at 12:24
Does the Digital Age remove the need for a human Librarian?
Here’s a link to an article on the need for librarians in the age where anyone can look up anything on the internet. While I appreciate Jessamyn West’s initial position, I think the interview bit she posted sits better with
March 9th, 2007 at 9:50
[...] But seriously, folks (insert rimshot here, bada-BING) I am proud to report that my wife has just returned from attending a library conference in Washington, DC, where she has learned the latest skills to assist in her work spearheading the “Digital Projects” department at her library. This involves cataloging not just books, but a variety of physical objects in digital form so they can be researched and accessed electronically. As anyone who has done a Google search realizes, the future of libraries is becoming inextricably linked with that of Information Technology. Some people even wonder if brick-and-mortar libraries may eventually become obsolete; but in response to the question “do we still need books in the digital age?”, Jessamine West at librarian.net writes: Yes. [...]