e-government shunting extra work to libraries?

FreeGovInfo has this post by Chris Zamarelli about how the perception of libraries as being good places to get access to e-goverment resources is a mixed blessing for libraries who lack staffing and other resources to actually act as public information officers. The huge bummer is that this would be a great role for libaries to fill, IF library staff had better training and suitable funding to actually carry out these positions effectively.