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3 Responses to “links to two customer service stories you might like”

1. mandy Says:
   February 13th, 2007 at 4:52

   so is the second example count as like, “getting down” with the youngsters?

2. Rich Says:
   February 13th, 2007 at 11:04

   Again with the librarian/library/swearing: http://www.overheardintheoffice.com/archives/003821.html

3. thorn Says:
   February 13th, 2007 at 1:17

   is that really a ‘customer service’ story? or is it a tale of ‘holding that mirror a little higher’?

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  Hi. My name is Jessamyn West and I'll be your librarian today. I work in rural Vermont as a library consultant and also am a moderator at MetaFilter.com. My personal blog is at jessamyn.com. Feel free to contact me if you have questions or comments.

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