In case you thought it wasn’t happening – GLBT proscription

The Left2Right blog discusses Hillsborough County [FL] and their legislation requiring that government agencies — including the West Gate library — “abstain from acknowledging, promoting, and participating in Gay Pride recognition and events”

[M]andated silence on the topic seems antithetical to what libraries are about. Libraries are for learning stuff, and displays don’t have to take sides. That’s why I say proponents and opponents of gay rights alike ought to agree that the county blew it, in a big, bad, awful way. The real divide here is between those fond of vibrant democratic debate and those opposed to it. So I’d let the library mount a display airing all sides of the dispute. Indeed, I’d encourage them to. Precisely because there is ongoing controversy about gay rights, and because we think (don’t we?) that both sides have legitimate views, no reasonable observer would take a library exhibit’s inclusion of critics of gay rights as silently scornful. The county’s measure makes it seem like they think the very topic of gay pride is unspeakable, indecent — something that must remain deeply closeted. That position, and not any measured view on gay marriage or civil unions or antidiscrimination laws, is reprehensible.

libraries for sale? how commerce affects public services

Knowledge for Sale: Are America’s Public Libraries on the Verge of Losing Their Way? [pdf] Utne reader article by Chris Dodge former Hennepin County [MN] librarian and current Utne Reader Librarian. Very very good. You might also recognize a familiar face or two [hi Jenna!] in an articfle in the same issue The New Monastic Librarians [pdf]. What do they mean by monastic? Dodge Explains

Like those who once copied texts as a way to save them for a more enlightened time, a cadre of “new monastic individuals” must take up the task of protecting the knowledge they love.

how we got to know what Google/Umich agreed to

Why is the Google/UMich contract being posted in the first place? Doesn’t it say CONFIDENTIAL all over it? Well, if you’re a public university, you can’t just make confidential agreements without them being subject to freedom of information laws. More on the Google Watch site, and a little more over at the LibraryLaw blog in the form of a letter from the guy who filed the FOIA request.

Clark Atlanta library school closes, follow-up meeting planned at ALA

Clark Atlanta University School of Library and Information Studies graduated its last class of students and is now closed. The former library school is having a meeting at ALA Sunday, June 26, 2005, 5:30-7:30pm for people to talk about Clark Atlanta and discuss the school’s legacy. The Black Caucus of ALA has a bit more information. The loss of one of the only library schools at a traditionally black university is another blow against increasing diversity in the library profession. If you’re interested in this issue, you might want to keep an eye on Save Library & Information Studies. They’ve got a good collection of required reading and, it appears, a good designer. [thanks tim]

26 steps for effective web presence in libraries

Michael and the Librarian in Black have each posted their lists of Ten [Alternative for LiB] Steps to Effective Web Presence for Libraries. Here is my short list that builds on these, with particular attention to what I’ve learned from the web site building process in Vermont.

  1. Be accessible. If your public library web site doesn’t work for some of your users, it doesn’t work. This means visually impaired, cognitively impaired, new, and old-time users. This means ALT tagging images, using clean code, not using fixed font sizes or tables for anything that isn’t tabular data and a lot more. Crunch the numbers from your web site stats to see who is using the site, and how. Investigate which parts of the site get traffic, and which don’t. If your vendors aren’t creating web content with this in mind, apply pressure, lots of it.
  2. Be human. The web site is open more hours than the library and is a location on its own as well as being a representation of the library. Use photos to make the digital more recognizable. Give patrons ways to interact with the library [link link link to new programs, events, building news, board of trustee meetings, press releases and employee news] in the way they are comfortable with [email, IM, Skype, blog comments, mail form…] Bring the web site into the library in addition to bringing the library to the web site. Make your library web site the home page on your public access computers, or make a simple version that takes users to most-used sites.
  3. Be honest. The library web site can not and will not do all the things that patrons and staff and trustees want it to do, nor should it. Make sure you have a clear web site purpose and communicate that purpose both through actions and words. If the site doesn’t do something, say why it doesn’t and whether that idea is “in the hopper” or not part of the web site vision. If it’s a money issue, say that, if it’s a staffing issue, say that. Let your mission statement guide the site and try to overcome obstacles when it can’t.
  4. Be inclusive. Your library web site is part of an online community and an offline community. You need to interact with local businesses and people and events the same way you link to sites on the web. Allow public feedback on the site and respond publicly. We can’t all edit the library web site, but we can all be part of the process. Use community members as advisors in content areas. Do user testing. If your library has a blog, comment on other library blogs. If your library uses Flickr, upload some photos to some of the library groups and make contact with other libraries. Your web site should do things that a handout or flyer can’t do.
  5. Be an advocate. Think about new technology in terms of your users and apply it when it’s appropriate. You are the professional and you should be able to both respect the traditions of your institution at the same time as you investigate new directions and try some things out. Every web site addition isn’t necessarily going to stay in the collection for 100 years, experiment and take a few risks, remembering to communicate what you’re doing as you’re doing it.

I’m not longer at the Rutland Free Library, but I tried to bring some of these ideas to the site I designed for them.