3 comments for “links to two customer service stories you might like

  1. mandy
    13Feb07 at 4:52

    so is the second example count as like, “getting down” with the youngsters?

  2. 13Feb07 at 11:04

    Again with the librarian/library/swearing: http://www.overheardintheoffice.com/archives/003821.html

  3. thorn
    13Feb07 at 1:17

    is that really a ‘customer service’ story? or is it a tale of ‘holding that mirror a little higher’?

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