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links to two customer service stories you might like

Posted in blogz | Monday, February 12th, 2007 | 3 Comments » Trackback
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#1. Does not happen in a library. Happens to a librarian. No swearing.
#2. Happens in a library. Happens with a librarian. Some swearing, actually mostly swearing.

3 Responses to “links to two customer service stories you might like”

  1. mandy Says:
    February 13th, 2007 at 4:52

    so is the second example count as like, “getting down” with the youngsters?

  2. Rich Says:
    February 13th, 2007 at 11:04

    Again with the librarian/library/swearing: http://www.overheardintheoffice.com/archives/003821.html

  3. thorn Says:
    February 13th, 2007 at 1:17

    is that really a ‘customer service’ story? or is it a tale of ‘holding that mirror a little higher’?