Public libraries increasingly support patrons who use wireless, games, blogs, and social networks. What are the implications? What new skills are required for front line staff? How is tech support provided? The MaintainIT Project will report on best practices in public libraries for staff training, technical support, and technology planning.

Jessamyn West -- librarian.net
Louise Alcorn -- Librarian's Rant

• Six things you maybe didn't know about rural technology [pdf, keynote slides]
• Wireless @ your library [pdf]
• Your Blog and Pony Show [pdf]
• Online Tools for Training [pdf]