1. The information poor. you may be providing their only access to technology and must act like it
2. The information don't care. technology adoption is more a management issue than the money issue that it is often described as
The Pew Digital Divisions survey splits users into three loose categories:
- the "truly disconnected" (22%) One in five American adults have never used the Internet or email and don't live in an internet connected household.
- the highly wired elite (33%) 33% broadband at home. high income, high education, younger
- everyone else (40%) 40% of American adults have modest connections to the online world, either by only using dial-up or being a non-user living with someone with an Internet connection. "broadband access is a stronger predictor of online behavior than level of experience"
Which category do your staff fall into? Your users? You?
source: Pew Digital Divisions report
- Job applications
- Interacting with friends & family
- When the hurricane blows your house away
- What else?
And if libraries don't step up to the plate, who does?
"I don't know what it will be like to have books from our libraries injected into our culture again, but I'd like to see it"
Jessamyn West is the editor of the weblog librarian.net
and the co-editor of Revolting Librarians Redux
. She works as a community technology mentor with people and libraries in Central Vermont, teaching email to seniors and making tiny websites for tiny libraries. IM her at iamthebestartist
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