1. The information poor. you may be providing their only access to technology and must act like it
2. The information don't care. technology adoption is more a management issue than the money issue that it is often described as
The Pew Digital Divisions survey splits users into three loose categories:
- the "truly disconnected" (22%) One in five American adults have never used the Internet or email and don't live in an internet connected household.
- the highly wired elite (33%) 33% broadband at home. high income, high education, younger
- everyone else (40%) 40% of American adults have modest connections to the online world, either by only using dial-up or being a non-user living with someone with an Internet connection. "broadband access is a stronger predictor of online behavior than level of experience"
Which category do your staff fall into? Your users? You?
source: Pew Digital Divisions report
- Job applications
- Interacting with friends & family
- What else?
And if libraries don't step up to the plate, who does?
Jessamyn West is the editor of the weblog librarian.net
and the co-editor of Revolting Librarians Redux
. She works as a community technology mentor with people and libraries in Central Vermont, teaching email to seniors and making tiny websites for tiny libraries. IM her at iamthebestartist
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