Markets are conversations
Creating and managing desirable online communitiesJessamyn West
Handouts & Files
- MetaFilter, AskMetaFilter, MetaTalk
- MetaFilter wiki and timeline
- MetaFilter FAQ, new user message, guidelines
- Simple intro to "the good stuff" Best of MetaFilter
- Anil Dash: "If Your Website's Full Of Assholes, It's Your Fault."
- Tim Geigner/Tech Dirt: "If Your Comment Section Is Awesome, It's Your Community's Fault"
- Cluetrain Manifesto
- Jay Smooth: "How to tell someone they sound racist"
- Lawsuit over volunteer CSRs/mods (extra info in the comments)
- Matt Haughey: Lessons from my 11 years of community