Blogs and wikis aren’t shiny new toys for libraries and librarians any more. They’ve moved from toys to tools. As with most tools, they’re not magic, they’re not right for everything or everybody, but they can be powerfully effective in many situations.

This is a feature I think many people don’t know about Wikipedia. I think there is a lot people don’t know about Wikipedia, or the way wikis work generally, just like there is a lot they don’t know about MySpace, or Flickr, or del.icio.us. Speaking of del.ico.us:

You probably read about Meredith presenting at the Wikimania conference in Boston. If not, here are her slides, and here’s a link to the audio. I certainly would have been there too if I didn’t have a scheduling conflict. I’ve been reading more about wikis lately.

One of the things I didn’t know about wikis was the original purpose behind them. Wikis are tools for creating reference works. Originally, it was the only way you could coax programmers to write documentation, a task they hated. Ward Cunningham wrote a tool to solve that problem, and the wiki was born.

This is excellent if you’re explaining what the KeyboardInput and ScreenOutput functions of your computer program does, and if you are writing encyclopedic entries for [[World War II]] or the [[Russian National Library]]. But for many smaller workgroups, wiki pages tend to get meaningless and confusing titles like [[TODO]] or [[Things to consider]] or [[Ideas from the meeting last week]]. Nobody knows what goes into which page and the only difference between the old intranet mess and the new wiki mess is that nobody has any excuse any longer for not updating and reorganizing the information. That doesn’t mean the information gets updated or reorganized. It certainly doesn’t get so by itself. It’s only the excuse that has been removed. Nowadays people admit spending three hours a day just reading their e-mail (ten years ago this seemed like wasted time, and people would be ashamed to admit it, now the shame has gone away),
but how much time can they spend just reorganizing information on their workgroup’s wiki?

Let’s act like careful, reasonable people. Wikipedia is a great starting point. It’s a lesson in research methodology, a fun way to share expertise, and a groundbreaking new way of working. Its consensus model represents a shift in management styles and away from hierarchical organization. You might say that Wikipedia is Zen-like. Its ever-changing nature means that when you read it, you are completely in the moment. And its collective brain is like a conscious universe in which we are all one.

Britannica is a different animal. Flawed, yes. Behind the times with regard to non-Western and minority leadership, sure. Indispensable? You betcha.

[link-o-day]