protecting privacy in libraries

Judah Hamer, the current president of the Vermont Library Association, wrote a good opinion piece in the Burlington Free Press responding to a parent’s editorial concerned about Vermont’s new patron privacy laws. I think it’s always a good idea that official-type library people spend the time to outline just why we feel privacy is important and speaking up in order to dispell rumors that spread about what did and did not happen in a given library dispute.

VLA and VSLA pass library confidentiality bill

This is big news. The Vermont Library Association and the Vermont School Library Association have succeeded in passing “An Act Related to the Confidentiality of Library Patron Records” which tightens up some loose areas in Vermont’s current patron confidentiality laws. The governor signed the bill on Tuesday, just in time for the Vermont Library Conference.

You can read more about the process of getting the bill drafted and passed by looking at the Intellectual Freedom section of the Vermont Library Association website. Minor point of pride: I designed the VLA website, enabling just this sort of information sharing and updates and it makes me happy to see it being used to announce such good news.

Vermont Library Association conference this Tue/Wed

I’ll be heading up to Burlington for the Vermont Library Conference both to attend and to present. I’ll be giving a talk on how I got the VLA website up and running with WordPress and Meredith and I will be presenting a Top Tech Trends talk on Wednesday. Both talks are at 1:45 if you happen to already be in the area. I’m looking forward to schmoozing with some of my favorite librarians and just generally immersing myself in Vermont library culture. Please say hi if you’re in the area.

hi – 27nov07

Hi. I used to start quite a large number of these posts this way, but I haven’t lately. This is just a little heads up about a few things that you might be interested in.

  • I’m adding a little holiday sidebar with a few links to things you can get your favorite librarian. I’ve seen a few things where I’ve been like “Oh, isn’t that clever/appropriate?” so I figured I’d add them. The woodblock link is to a MetaFilter buddy who makes and sells amazingly lovely woodblock prints and has a little “help me advertise” program that I figured I’d help with. If you have other links, to your own stuff or great stuff from others, add it to the comments and I’ll put it up. I’ll take the sidebar down after the holidays. Please don’t get me anything, I have all that I need.
  • I may not have mentioned it here, but I took the Vermont Library Association website and ported it over to a bloggish format using WordPress and a few choice plugins that do things like put the jobs on their own page withough putting them on the front page, and allow people to add posts that are also events on the sidebar. I’d love to say that it went off without a hitch but the process was a little bumpy, mostly because of difficulty figuring out who had passwords to which pieces of the site. Folks, make sure you get this stuff in your binders! The switch from having one webmaster to making groups more responsible for their own content is a challenge as well. I’m lucky to be supported strongly by the VLA president as well as Judah Hamer from my former library who does the diplomacy stuff while I do the coding stuff.
  • I’ll be speaking at a conference in Dubai at the end of next week which I am very excited about. My friend Step who you may know from her various blogs is working at Zayed University and I am speaking at their conference and then Step and I are leading a blogging/wiki workshop. It will be the first time I’ve been out of the country to a non-English speaking locale (I know many people speak English, but not compared to Australia or Canada) in years. I am making an assumption that there are not many librarian.net readers in Dubai, but if anyone is, please look me up.

a week in the life, august edition

I have a month pretty free of travel and speaking stuff so I’ve been doing more little library work in August. Here are a few things I’ve done this week both here and online.

  • Stopped by the Tunbridge library in Monday to help a woman who is re-entering the workforce brush up on her Excel chops. I had to tell her that while Excel hasn’t changed much, the amount Excel tries to help the user has. That is, there are all these wizards and auto-widgets that try to make Excel easier but have the end result for novice users of making Excel harder. The main problem my student was having, however, was trying to figure out where her missing Word toolbar went and no matter how many times I said I pretty much couldn’t troubleshoot a personal computer problem remotely (and offered alternatives like a good manual or the help files) she sort of couldn’t stop talking about it. I see this fairly often. I suggested that she buy a USB drive so that I could give her homework assignments that she could take home.
  • I talked to the Tunbridge librarian about a Photoshop problem she was having which was actually a much more complicated problem. She has taken photos of flowers for the library’s flower sale, but the way they show up on the screen and the way they print doesn’t reproduce the colors accurately. I showed her how to do some color adjustment in Photoshop but said that tweaking the printer to get things just right was likely overkill for what she was suggesting. Explained how color calibration works. Sometimes good tech support involves telling people that what they want to do is going to take significantly more time than they have budgeted, and suggesting an alternate plan. This sort of time estimate thing is fairly easy for me and seems to be a big difference between someone who is really comfy with computers and someone who is still in the early stages of getting to know how they work.
  • The lady who lived next door to the library brought her laptop over to see if it had any “network card” in it so that she could use the library’s wifi instead of her dial-up. Answer: no, but I explained to her how she could buy one if she wanted to.
  • Visited the Royalton Library to help the librarian figure out why the computer keeps asking for some sort of HP Setup CD when it starts and pops up a zillion messages, sometimes freezing the computer. Figured out how to turn off the thing that requires it. The staff computer also has some sort of virus file (according to AVG) that throws up random pop-ups but we couldn’t remove it even following Symantec’s instructions. Switching to Firefox at least made the pop-up problem go away and bought us some time.
  • No one came to my Tuesday drop-in time. The network was down anyhow, for unknown reasons. The IT company who has the school contract wasn’t sure what the problem was and could give no firm ETA so I went to donate blood instead of waiting to see if anyone would show up just to tell them that our Internet was down. Even though my drop-in time is just “computer time” 90% of the people who come in use the Internet in some form or another.
  • Wednesday I went with my friend Stan to the Tunbridge World’s Fair office. They are using some sort of Fair Management software that doesn’t play nice with the network. I knew I was in over my head so I brought my pal Stan in for a consult. He mostly hammered the software into shape while I cleaned up the office, organized things, and hung up a few years’ worth of ribbons. One of the library trustees who also works part time for the fair bought us lunch and offered us free tickets when the fair starts next month.
  • I stopped by the Kimball Library in Randolph before drop-in time on Thursday. I’ve been working with the librarian who works on the website, helping make the site more functional for the staff as well as for patrons. I showed her how to get her web log files and run them through Webalizer and we looked at he traffic the site has been getting since we added the online catalog a few months back. I also helped her get a Kid’s Page started in the hopes that it will inspire the (very busy) kid/ya librarian to give us suggestions of what to put there.
  • Thursday I had one student at drop-in time, a teacher from the high school who was trying to make a list of donors for the Crafts Center Restoration project in town. Someone had typed the list up originally and she needed to know how to add a name to the list she has on the disk. She wanted to use her computer at the school but it didn’t have a disk drive. So we muddled through that and I asked if she had any other questions and showed her how to make a mailing list using her ISP’s webmail program and also how to attach a photo to an email message.

Meanwhile this week, I’ve been going back and forth with some folks from VLA about changes we’re planning for the VLA website, bought tickets to Nova Scotia for a few talks I’ll be giving there in September, accepted an invitation to join the Steering Committee of the MaintainIT Project, made plans to do some work with Casey and the Scriblio project, firmed up plans for a talk in Rhode Island, passed on a talk in Delaware that conflicted with a talk I’m giving in Kansas, and started making plans for my next week of library visits and my next month of travel/talks. I have a friend who is another local librarian who is working possibly switching her library to an open source OPAC and we’ve been scheming about that. I got my inbox down to single digits by replying to almost everyone who had written me after the NYT/WSJ articles. If I haven’t replied to you yet, I swear I will this week.

That’s the report for now. Today is a day for guests and swimming in the pool and maybe some grilling in the backyard if the weather holds.