librarian.net

I got back Monday night from a weekend which included ROFLcon and a talk at the Central MA Regional Library System. It was fun getting to do both. ROFLcon is sort of a laugh a minute and the CMRLS talk was particularly gratifying because the people in the audience (who had driven through a DELUGE to get there) were engaged and interesting and brought a lot to the table. CMRLS is also the system for my hometown library in Boxborough, so I enjoyed getting to see their tag for the boxes of materials that went to the library from the regional sorting facility. My talk notes are here

Tiny Tech/High Tech - How Small Libraries Can Use Technology Sensibly

This post is a day or two late because I already wrote this post yesterday, but due to some confusion about how to differentiate between a draft and an actual published post in WordPress 2.5 I managed to delete it before it went live. This is entirely my own fault and yet the interface to the new WordPress [if you haven’t upgraded, do so quicklike] is different enough that it makes certain parts of WordPress operate differently. This, in turn, changes my user behavior because my muscle memory wants to click certain places and look for certain visual cues for things. And again, when I’m wrassling with confusing interfaces — and this one is mostly that way because it’s new and I’m not used to it — my thoughts turn to the OPAC and the small wonder that people even come to our libraries at all sometimes when we make our materials so difficult to retrieve, sometimes.

In any case ROFLcon was a good time not just because it was fun and I got to see my boss Matt Haughey speak on a panel but also because there were a lot of librarians there. It was a pretty small conference but in addition to Casey Bisson who took some great photos, I also got to meet Wikipedian librarian Phoebe Ayers and Nathan from Shushing Action as well as some Simmons library students and just a few people who were like “You’re a librarian, that’s SO COOL!” It’s always gratifying to be somewhere where the nerd and librarian forces are strong.

I went down to Massachusetts to do a few short talks. They were all very different and most were somewhat reworked versions of talks I’ve done before. I also went to a MetaFilter meetup and had BLTs with Casey. Thanks to everyone who hosted me while I was down in MA. Here are links to the presentations I did.

• Teaching Tech in Libraries for an in-service day at Cambridge Public Library

• OPACs - The Ugly, the Bad, and the Good
  for an information technology class at Simmons West that I was a guest at

• Small Libraries and the Digital Divide & why it matters, a lot my contribution to an excellent panel about the Digital Divide that featured me, Pay Oyler a Simmons prof who went to train librarians in Vietnam, and Susan O’Connor who runs the Timothy Smith Network in Roxbury MA which I will post more about in another separate post.

Now I’m back to a week of teaching adult education classes and ripping plastic off the windows which I am sure will bring about a new ice age.

If you’re in the Boston area on Monday you might be interested in the Digital Divide panel and discussion happening at Simmons College at 3 pm. I’ll be there talking about the rural digital divide along with two other panelists — Susan O’Connor and Pat Oyler — who will be discussing urban and international digital divide issues. It’s open to the public and if you haven’t been to the Simmons campus lately it’s worth a look.

I gave a talk this afternoon for a one day workshop given by the Michigan Library Consortium about teaching technology in libraries. It was a keynote-ish talk so more “big picture” talking and less “this is how we do it.”

To that end, I did a new-from-the-ground-up talk about technology instruction and even wrote out notes for all of my slides so people who weren’t there could maybe follow along later. As anyone who has seen me speak knows, I tend to extemporanize (sp?) quite a bit so while the bones of the talk are in the notes, I also told a lot of stories about the libraries I work in and waved my hands around a lot. You can see the notes and a mov or pdf of the slides here: Teaching Tech in Libraries: what are we doing?

I’m still trying to find a good way to put slideware talks online without having to re-give the talk and toss it into Slideshare. Big thanks to all the folks from Michigan for being such a great audience and Twitterfolks for giving me some good advice. (go be Flickr friends with Kevin to see more (admittedly, not that fascinating) photos of this event)

I managed to do two talks in two days from the same set of slides that were, in many ways, totally different.

I talked about Library 2.0 stuff to McGill SLIS students on Thursday and then to professional librarians (mostly) today. Good talks, interesting people, all followed up with some delicious food and grand socializing in Montreal, one of my favorite places. If anyone would like to see my list of links and handout, you can see them on this page: Library 2.0 - links & resources. The pdf is sort of large, but the list of links goes to almost all the websites I talked about, and the handout is the standard “places to find me online” if you want to explore a little but don’t know many people using the tools yet.

Thanks to everyone who came out and listened and responded and limboed and chatted with me.

I’ve been getting pretty bad at doing advance notice for some of the public speaking that I’ve been doing and have a resolution of sorts to get better about it. So, this is a few days advance notice that I’ll be in Montreal at the end of the week — have I mentioned lately how much I LOVE Canada lately? I am so lucky it’s close by — to do two things.

1. Chitchat with McGill students on the evening of the 14th. Yes, I have a date with the McGill School of Information Studies (quick, Google still shows the L word in the school’s name) on Valentine’s Day and think it will be great. McGill is home to The Marginal Librarian which I linked in librarian.net when most of this current group of students would just have been entering high school. How hot is it that their URL still works? Answer: very hot.
2. The next day I’ll be giving a talk at a “Workshop for Information Professionals” called Web 2.you. There are a bunch of nifty people speaking on topics ranging from the predicted death of Boolean to libraries in Second Life. I’m speaking late in the day about the Library 2.0 idea and social software and their place in libraries generally. If you’re in the Montreal area, it’s a cheap and fun day of talks you might want to check out.

Yesterday I was down in Lakeville Massachusetts talking about social software in libraries. It was a longish timeslot and I split it up into a small talk about software, some examples of what New England libraries have been doing and less time than I would have wanted, discussing the difference between tools and brands in the social software world.

What I mean is, a wiki is a tool. Mediawiki is a brand or type of wiki. Wikipedia is an example of a Mediawiki wiki. I decided that part of really getting the idea of social software or technology generally is that many people confuse tools and brands and examples and I think people will feel more in charge of technology if they know how to explain it. From working with novice users, I know they use turns of phrases like “My Yahoo s broken” and don’t even realize that they’re not really speaking sensically to someone who understands the terms. On the other hand, I can understand how the idea of “a browser” can be pretty transparent and ethereal to someone who only knows that you click the blue E and you get the Internet. I had an Internet before web browsing, many people haven’t.

In any case, I met a lot of neat librarians, had less time than I wanted to — a perpetual problem for me and one that I work on constantly — and made some useful handouts and slides that you should feel free to adapt to your needs. They are here

• Social Software in Libraries is the main page
• Social Software in Libraries: Creative Applications & Privacy Awareness are the slides
• Anatomy of a “social”- ite a list of the social sites I actually use along with the Tools vs. Brands handout (fixed link!)

I only have screenshots for the examples page but they are linked from the main page. I live in fear that I’ll set up a lot of excellent links and then I’ll have no Internet access to show them off so I try to prepare a zillion different ways. I think this can sometimes lead to a less-than-awesome experience because part of what’s great about social software is the sheer aliveness of it “Oh look, my friend is doing that right now” “Hey I can add this tag and see who else has used it right now” but hopefully I gave people enough to chew on and an enthusiasm to seek out more.

I’m digging into social software for libraries again as I prepare for a workshop I’ll be giving on Wednesday at the Southeastern Massachusetts Library System. Usually when I do this I try to find good examples of social technology being used by librarians in whatever region I am speaking in. In Dubai this was a terrific challenge, in the SEMLS location it will be harder just to pick one or two examples. Look at their website and how nice it looks and how fresh the content is! In Googling around to find a good link for my talk, I also found their wiki, the del.icio.us tag for their learning 2.0 project and their tech watch and news blogs.

The other little piece I’m adding is some statistical perspective. Fred Stutzman — whose blog is always a great source of data about social sites, particularly Facebook and the privacy/identity issues involved with them — found that by digging around in a Pew report about peple’s use of the Internet during the presidential campaign, he could glean information about people’s use of social networking generally.

22% of Americans use SNS. Broken down by age range, 67% of those age 18-29, 21% of those 30-39, and 6% of those 40+ use SNS. Based on 1430 respondents, margin of error should be about +/- 3%. This is a nice statistic for those who have been relying on self-reports and press accounts.

So yesterday was the big day. A keynote talk, a Q&A session, and two blog/wiki workshops at the Information Literacy Network Conference in Dubai, UAE. I’ve been feeling, before this trip, that I was going someplace really different compared to places I’ve been before. I’ve never travelled out of the country on my own before (except to Canada) and I’ve never been to the Middle East before. I have a friend, Step, who lives out here, so its been a great chance to see a place through the eyes of someone who lives here, not just out a hotel window. My pictures are on Flickr though since Flickr is sort of blocked here it’s been a bit of a challenge getting them all uploaded.

The absolute weirdest thing about this trip so far is the number of people here who I wasn’t expecting to know, or who knew me. The director of the Zayed University library and I served on an ALA committee together. Two people at the conference had seen me speak before — one in California and one in Perth Australia. Another two people had attended the same conferences that I had been to. One woman grew up in a small Australian town I had driven though in March. One woman owns a house literally five miles from my own house in Bethel. Another participant had grown up in Vermont. Keep in mind that this is a tiny conference with just over 100 registrants.

So, I gave a talk on Library 2.0 technologies which is an interesting thing to do when some of my favorite technologies — Flickr, Twitter — are actually blocked at a country level and so are completely unavailable to these librarians and educators. During my workshop we actually got to mess around with a locally installed version of Wordpress and a locally installed version of Mediawiki. It was tough to do a bit blog/wiki workshop in just under an hour but one of the neat parts was that for a workshop of 40 or so people, we had 20 wired laptops available so that people could actually use the software, not just hear about it.

So, the two notes pages from my talks are here

• Library 2.0 - using buzzwords to help people
• Blog & Wiki workshop

If you’ve seen my other 2.0 talks, this is a slightly different version with a little more background and links to more handouts. Thanks so much to the nice people who brought me out here. I’ll be heading back to the conference today just to sit in and maybe take a few photos.

I gave a talk yesterday at the NEASIS&T event in Providence Rhode Island. I was psyched to present with John Blyberg and Jill Stover (also at Designing Better Libraries) who have very different backgrounds but both gave great talks. I pulled the “after lunch” slot which is sort of what happens when I ask to not speak before 11 am but I thought it went really well. ASIS&T get togethers are generally a really good time because they are often filled with accomplished and interesting people. I’m not sure why this is, but it’s definitely something I’ve noticed. The topic for the day was From Guerilla Innovation to Institutional Transformation: Information Professionals as Change Agents which to me sounded a little silly, — I have change agent reflux disease — but everyone made really nifty stuff out of it and we had a good time despite being in a really weird room with iffy wireless.

Buoyed my my recent presentation in Michigan, I decided to write the talk I really wanted to give and talk a bit about how my activist background has informed my current work. Sometimes you have to say that something sucks [my suggestion is to go for “suboptimal”] and write a manifesto to get noticed, but that these are okay tacks to take if you’re really solving the problems and can do it without being a jerk yourself.

Anyhow, I did another Keynote presentation — I’m still in favor of a no-PowerPoint approach generally but I’m learning other methods for other occasions — and you can see my slides and links online here: Sleeper 2.0 - Agitprop problem solving. Thanks to Jill and John for giving such excellent talks and thanks also to ASIST&T for inviting me.