“The bottom line: the priorities for the library staff and for the library users are poorly aligned.” Complete article available via Project MUSE or email me and I’ll “check out” a copy from my library for you.
Hi. My name is Jessamyn West and I'll be your librarian today. I work in rural Vermont as a library technologist and do user support at Open Library. My personal blog is at jessamyn.com. This blog's twitter feed @librarian.net. Feel free to contact me if you have questions or comments.