As with last year and the year before, I tracked the libraries that I visited this year. I usually take pictures if I can. I use Daytum to track visits. The graph it produces is weird because the one big chunk is the library I work in but the other big chunk is called “twenty-four more items” which is sort of a weird way to display data. If anyone has a better lifetracker app they enjoy, please do let me know.

I went to forty-four different libraries for eighty-three visits total, I’m sure I have forgotten some. It’s a big increase over last year. Here’s the short annotated list of what I was doing in libraries last year. I have a few library photos in this Flickr photoset.

• Kimball Library, Randolph VT – this is the library where I work as an on-call part timer since I live up the street, and also where I check out books
• Hartness Library, VTC, Randolph VT – this is the good college library nearby me where anyone in the state can get a library card
• Westport, MA – the library in the town where my father lived and where I still spend a good amount of time. Great booksale.
• Fletcher Library, Ludlow VT – I was part of the e4VT program here and taught a basic skills computer class with ARRA grant money, a lovely old school library
• Ann Arbor PL, MI – gave a few talks over a few days and got to hang out here, love this place
• Milwaukee Public, WI – a library I hadn’t been to in a long time, an impressive building that maybe used to be a zoo?
• Howland Green, New Bedford MA – one of New Bedford’s “not the main library” libraries.
• Terraza PL, Austin TX – a cool little branch near where I was staying.
• UNT – Willis – got a tour, enjoyed the open spaces
• Hudson PL, MA – a small funky branch right by a river
• Chapel Hill NC – in the mall for the time being, but pretty neat for a temporary library
• Lubec, ME – lovely and small with great furniture and mosaics outside
• Central Branch, Portland OR – long been one of my favorites
• Marquette, Milwaukee WI – got a tour from a friend and saw the abandoned old entrance
• SIBL/NYPL – the best place to check email downtown
• Southworth PL, Dartmouth MA – another small branch in Southern MA
• Emily Fowler Library, Denton TX – got some local history and learned about local architecture here
• Central Branch, Austin TX – another perennial favorite – got some books for the plane
• Ryerson Library, Grand Rapids MI – an impressive library with a lot going on inside
• Pierson, Shelburne VT – underneath the town hall with a good board game collection
• Kalamazoo Public – neat and fancy, got a tour of the basement
• UNT – Eagle, Denton TX – checked out the new learning commons getting set up
• Denton North Branch, Denton TX – a weird side-of-the-highway large branch
• Kent District, Kentwood MI – neat suburban library with some cool public art and terrific views
• Bar Harbor, ME – got a tour while they were setting up for the booksale
• Lawler PL, New Bedford MA – another small New Bedford Library, sort of sad looking
• Roanoke PL, Roanoke TX – a small library doing a lot with what they had
• Twin Oaks PL, Austin TX – a fancy new little branch
• Bailey-Howe, UVM, Burlington VT – one of my faves, especially the special collections in the basement
• TWU, Denton TX – got a tour from my friend Greg and enjoyed the history and the air conditioning
• Maine State Library, Augusta ME – a great hideout after a long day conferencing
• Ransom PL, Plainwell MI – one of the little libraries we saw driving from Kalamazoo to Grand Rapids
• Kilton PL, Lebanon NH – tour from my friend Virgil! Neat new branch.
• Olin College, Needham MA – tour from the head librarian, neat materials science collections
• Alling PL, Williston VT – a small library good for checking email when on the road
• Hartland VT – my friend Mary works here!
• Allegan District Library, MI – a pretty straightforward library
• Parchment PL, MI – a diaorama of the parchment factory is hidden in the basement here
• Peabody Institute, Danvers MA – a beautiful building with a lovely landscaped grounds, nice for hanging out
• Putney PL, Putney VT – warm and small with a lot going on for a teeny place
• New Bedford PL, New Bedford MA – beautiful old building sort of clunkily repurposed, always great for a visit
• Ferguson Library Stamford CT – went to a CLA event here and bought expensive books from their booksale
• Holland MI PL – fancy and with turtles
• Brooks PL Brattleboro VT – some neat open source stuff going on there, got a tour after giving a talk

There is a lot of data in the world. Librarians are good at using census data to help people find families, get local information and just learn something about the way the world used to be. Here’s a neat post about using hte census data from the last 120 years to learn something about librarianship as a profession. Did you know that the number of self-reported librarians peaked in 1990 and has declined almost 30% since then? I am somewhat curious if this is just because people with library and information science backgrounds are calling themselves all manner of things now [Is a taxonomist a librarian? How about a metadata specialist?]. You can read the full post, with graphs, over at Oxford University Press’s Social explorer.

The whole day was worthwhile, but it’s somewhat ironic that we were encouraged to use twitter and blog our reactions while the room the panel was in had almost no wifi and no outlets. I don’t know why this sort of thing still surprises me, but I just felt that a high-powered panel would be able to receive high-powered tech support and handle things like this. Not so.

Today we got notification that public library statistics are available for Vermont and got a link to this page. No HTML summary so I’m going to pull out a few things that I thought were notable so maybe other people can link to it or maybe I’ll crosspost on the VLA blog.

• Vermont has 182 public libraries, the largest number of libraries per capita in the US.
• 174 of these libraries have Internet access; 160 of these have high speed access. Do the math, that’s 14 libraries with dial-up and eight with nothing.
• Half of the public librarians in the state have MLSes or the equivalent.
• 73% of Vermont library funding comes from local taxes; 27% comes from other local sources (grants, fundraising)
• Eleven public libraries filter internet access on all terminals (as opposed to some libraries that offer a children’s filtered option)

The library that I work in serves about 1300 people and is open nineteen hours per week. We’re the only library at our population level (serving 1000-2499 people) that loaned more books than we borrowed via ILL. Ninety-six percent of the service population have library cards. I’m still reading for more details, fascinating stuff really.

First off, I am the typical “most likely to use the library” user according to this survey. Late 30s, female, comfy with computers and a regular internet user. And, guess what, I use the library all the time! Secondly, the survey puts people into user and non-user groups based on how they answer the question “Which of the following terms best describes how regularly you personally use your public library?” If you answer rarely or never, you’re a non-user. If you answer very or somewhat regularly, you’re a user. I assume there is a decent reason to do this, but I’d think even if you went to a library a few times a year, I’d consider that a rare user but also not a non-user.

One of the most interesting parts of the survey results is on page 16 entitled “New Initiatives” where they ask about how interested patrons are about using some new technology initiatives. To me they are asking all the wrong questions (mostly about content, less about context). They ask a lot of questions about downloadable content, which makes sense since the library probably has to shell out money for these things and wants to figure out if they’re worth it. However, they also ask about 24/7 librarian access and IMing a librarian and also find that people tend towards the “slightly disinterested” side. In fact the only new technology initiative that got anything that fell towards the positive side was wireless internet access. I wish they’d asked more questions about computers generally. Do people want more classes? Do they want more Macs? Do they want more public access PCs?

The next fascinating page follows: what would make you use the library more. The two runaway favorite answers are “If it were open more hours” and “If it had more CDs/DVDs/videos that I wanted” This will definitely be helpful for libraries who are facing funding drives since they can direct appeals appropriately, but I’m curious how the hours question breaks down. Do people want late night hours (as I do), or morning hours, or consistent hours, or weekend hours, what? Similarly, the difference between people wanting more classical music CDs (or any music CDs if your library doesn’t have a music collection) is worlds away from wanting popular movie DVDs.

Lastly, I’d like to point to the Internet question which was sort of glossed over. Of all the people surveyed 26% had no Internet at home and 23% only had dial-up. That’s nearly half the respondents having a level of connectivity at home where a downloadable audiobook is worth basically nothing to them, and likely a group that doesn’t spend a lot of time online. I’m not saying that we shouldn’t still stress technology initiatives, but that’s a pretty sobering takeaway when you’re trying to provide more and more services online.

The summary from the group that did the survey has an odd, to me, conclusion.

So, this information presents a juncture: On one hand, if you interpret the results literally you could make a decision to reject technology and focus on building a collection around personal enjoyment for Wisconsin residents. On the other hand, these same results may suggest that initiatives and library services need to be marketed in such a way that resonates with current conceptions of a public library. To this end, I would suggest an exploration of branding Wisconsin library services to more effectively market services. But, regardless of the direction taken from the juncture, a heightened focus on Wisconsin public library customers and customer service is essential in order to expand and maintain your current brand loyalty.

Do they realy think that the solution to getting more people to perceive value from the libraries technology initiatives is to just find a more effective way to market them? Aren’t there questions they could have asked about the services that would have helped nail this down more effectively such as “Are you aare that the library offers downloadable audio books?” “Do you use this service, why or why not?”

As I’ve said before, I think that before we can fully immerse ourselves in a 2.0 initiative as librarians, we have to make sure we’re counting the right things. If you only collect internal statistics on reference interactions that happen in-person or on the phone, it’s no wonder that IM reference seems like a “flavor of the month” thing for the library to do. And, after the fact, if you can’t show that people are really using the new techie things that you do provide it’s harder to stress that those things that should be part of what your library is and does. Many of these things are countable — website stats, flickr photostream views, IM interactions — the question is: are we counting them?