librarian.net » overdrive

Kansas demands better, moves from OverDrive

jessamyn — Mon, 17 Oct 2011 15:33:02 +0000

“With the need for a new state-wide ebook contract looming, [Kansas State Librarian] Budler began negotiations with current vendor, OverDrive. The contract she received shocked her. “It was the price increase—700% over the last contract that floored me,” says Budler. “I explained that this wasn’t acceptable.”

Information Today outlines what is happening in the state of Kansas as they contemplate moving away from OverDrive with content that their 2005 contract says that they actually purchased. A really fascinating story. Budler admits that OverDrive isn’t the villain here, but that she needs to advocate for her libraries which means getting a better deal for them than OverDrive was able to offer.

Library Journal: Libraries who are altering their relationship with HarperCollins

jessamyn — Wed, 30 Mar 2011 15:17:52 +0000

Interesting to look at the various ways libraries are reacting in policy fashion to the HarperCollins “You can have 26 checkouts at this price” decision. Library Journal has a recent round-up.

Harper Collins vs. Libraries – battling for the future of lending digital content

jessamyn — Sat, 26 Feb 2011 17:51:26 +0000

There are other where blogs you can read more about this. The upshot is that OverDrive sent out a “State of OverDrive” letter which had some concerning news in it. The Librarian in Black outlines the primary issues. The big deal is that one publisher, Harper Collins, wants to dramatically change its ebook terms such that once you “buy” an ebook to be distributed via overdrive, it can circulate 26 times and then no more. Keep in mind that OverDrive is acceding to these requests, so I think we rightfully have a bone to pick with them as well. BoingBoing gives you some information on why this sort of DRM situation is bad for libraries, bad for people.

There are some other things in the OverDrive note including them starting to be hardasses with libraries about who is in their geographical region, to make sure libraries aren’t, I guess, defrauding OverDrive and giving cards to any old person so that they can rip OverDrive off? The mind boggles. I call this meddling. Bobbi Newman has a good and updated summary of who is saying what about this and this Library Journal article about it is replete with comments.

Now is really the time for us to step up and use our excellent collective buying power to say that this sort of thing is not at all okay. I am sorry if OverDrive is realizing that their revenue model isn’t as terrific as they maybe thought it would be, but this is overstepping what a decent vendor/library model should look like. I just get this weird feeling that in these tough economic times, OverDrive and book publishers, forgetting that libraries are some of their best and most enduring customers, have decided to see how they can get more money for fewer services. At the same time, they’re treating libraries as if we’re the ones responsible for publishers’ revenue problems. Shame on both Harper Collins for being tough guys and OverDrive for giving in to these demands.

Publishers and vendors: we will work with you to find ways to lend digital content. You need to not treat libraries as if they’re contributing to your demise.

The interface is us – what people think about ebooks

jessamyn — Wed, 23 Feb 2011 15:31:12 +0000

This is shaping up to be the year that people really start seeing ebooks and libraries as things that can go together. ReadWriteWeb just made this post about the Internet Archive getting into the ebook lending business, both via its collection of freely available ebooks as well as a pilot program with a small subset of libraries. This is terrific. It is also confusing. I followed the links in the press release and on the Internet Archive site itself and could not figure out exactly how I’d go about borrowing a book if I was a part of a member library (I have a Boston Public Library card). That said, wow the interface itself is knockout and just made me want to click around and mess with it.

Oddly the minor problem I had, and it is minor, is the same as the complaint that people who have used OverDrive via their own library to try to read ebooks. This reporter from the Wall Street Journal explains the headache that is trying to search OverDrive for available titles, those that are available for checkout. In order to check out and download an ebook, which I eventually did, I had to

- Search Open Library for ebooks
- Find one with a “borrow” icon next to it. OL also offers DAISY format for people who are visually impaired as well as many books that can be read locally.
- Get redirected to a search on OverDrive’s site saying “nothing available.” Redo search on OverDrive’s site to find this title available.
- Click WorldCat’s “find in a library” option and type in my zipcode
- Figure out that book is or is not available from my local library. Start again.
- When I find a book that is available, click through to my local library catalog & click “add to cart” to return to OverDrive (if book is available, which it sometimes isn’t)
- Take side trip to download Adobe Digital Editions (much less painful than previous OverDrive software experience)
- Proceed to “checkout” on OverDrive after entering a library card number that I think will work
- Download book. Read book.

So, not terribly bad and I think better interfaces and interactions between websites will make this process much more seamless. Right now I had to interact with Open Library, OverDrive, WorldCat, my library’s branded OverDrive page and my library catalog. At several stages during this process there are varying levels of “availability” of an item. Specifically.

- Book is shown in Open Library but is not available at a library I have access to.
- Book is available at a library I have access to, but not in the format I am looking for.
- Book is available at a library I have access to in the format I want but has been “checked out.”

Currently there is no one way to do a search for an ebook and have a result say “Yes we have it, it’s in this format, and it’s available NOW” I am optimistic that it is a matter of time before this is working and Open Library is currently making this work better than anyone else. Update: the Palm Beach County Library has a really nice interface that makes it a lot more clear what’s there and what’s actually available.

season wind-down

jessamyn — Thu, 18 Nov 2010 03:28:06 +0000

I’ve been doing a lot of winding down in preparation for getting ready for holidaytime and all the rest. Here are some things that I found very useful that can not be explained in 140 characters. Sorry it’s taken a while.

- Want to read Overdrive books on your iPad? A combination of the Bluefire Reader (free) and a handy bookmarklet (also free) let you download books straight from Overdrive to read right on your iPad.
- Sunday Sunday Sunday! I’ve been meaning to mention this for a while but one of my almost-local libraries just made a major hours change and got funding to stay open on Sundays. This is a huge rarity where I am and much appreciated. It even got a nice write-up in the paper.
- Enjoyed a recent blog post by one of my perennial favorites, Molly Kleinman, talking about going to an Open Education conference and being dismayed at the perception of librarians that seemed to be held by the education community there. There was the perception of librarians as risk-averse, hung up on metadata at the expense of content and concerned about copyright to the point of letting copyright concerns outweigh digitization efforts. Molly writes up her thoughts and some approaches she thinks might help in her post When librarians are obstacles.
- Bullying, while perhaps assisted by technology, is not happening because of technology. Former YALSA President Linda Braun explains why.

sony reader works with ebooks and libraries, sort of

jessamyn — Tue, 25 Aug 2009 20:22:18 +0000

The new Sony Reader, the biggest competition to the Kindle, is supposedly going to be able to check out digital books from libraries that use the Overdrive service. I guess this begs the obvious question: why go to the library for this service at all? I guess that Overdrive just bulk offers the checkoutability service to libraries (hello restrictive DRM!) which is something but man I just wish their service were better and easier to use.

two links from the internet and one from my life

jessamyn — Tue, 04 Mar 2008 01:23:50 +0000

BOFH stands for Bastard Operator From Hell. This entry is about vampire librarians, or something.
Can architects save librarians from the Internet? Slashdot talking about Slate.
ListenUpVermont, a project to get participating Vermont libraries together to be able to lend digital audiobooks to their patrons is going live this week. I’d love to say this was my doing but mostly I’ve just consulted with a local non-automated library about how they can make this work for them. This is the result of an informal (possibly formalized now) consortium of Vermont libraries from all over the state lending titles via Overdrive. In just browsing the collection I’m sort of surprised at how many titles can be burned to CD (and transferred to ipods) I was expecting less. Big congrats to Stephanie Chase from the Stowe Free Library for getting this project going.

artificial scarcity of audiobooks

jessamyn — Sun, 04 Nov 2007 01:50:15 +0000

John Miedema, one of the Slow Library posse, has an excellent blog up called Slow Reading. He’s been talking about audiobooks lately and his recent installment concerns the patron experience with digital audiobooks. His library uses Overdrive. He is techie enough to not have problems with the install experience, and for this installment he was content to listen to the audiobook on his computer. But he did have one observation about the availability of this content that is supposed to resemble books.

My selected title was not currently available, so I placed a hold on it. It struck me as odd that I would have to place a hold on a digital resource. After all, making an extra copy of a digital resource does not cost additional money. I know, I’m being simplistic. The rights holders have to impose some kind of exclusivity on the product so that people will pay more to get more copies. Still, it irks. I was emailed a couple days later that my title was available for download. Nice. I was told I could only have it for fourteen days. Well, I may be a slow reader, but I suppose I can listen faster. Last note on exclusivity — if I finish early, I can’t return it before the “return” date to let someone else have it earlier.

Like John, I understand why this is built into the audiobook mechanism but as a library patron and possible librarian working with this type of material, I find it obnoxious. As a patron, you get the book for two weeks whether you need it for that long or not. As the library, every time the item is checked out it becomes “unavailable” for two weeks whether the person reads it in a day or in ten. The content costs a fixed price which has a built-in limitation of how many times it can circulate. This offends my thrifty library sensibilities.

Add to this the confusing problem of non-label releases like Radiohead’s new album — pay what you want to download it, or you can pay $80 for a boxed set — and libraries are left having to make ad hoc choices about collection development issues because of bizarre market forces not because of what they feel should be in their library. Cynics can argue that this is the way libraries have always been with major publishers and book jobbers accounting for a disproportionate amount of library sales and shelf space but I’m curious if these new technological advances are going to make this problem better or worse.

my first audiobook – a day in the life

jessamyn — Tue, 24 Apr 2007 04:30:00 +0000

I had a long day at work today. I went to teeny library number one and noticed their Internet wasn’t working. Apparently it had been down for days, a service guy was on the way. I climbed around under the desk and found that the computer was plugged directly into the wireless modem which was in turn incorrectly plugged in to the cable modem. Bad ports all around. The cable was working fine. Then I went to the basement to mess with the three donated computers. They are from an insurance company. They run Win2K which is not bad in my neck of the woods. I plugged them all in and started them up and was asked for a 25 digit license code. “Hey did these computers come with any software?” I asked. “Just what’s on them.” the librarian told me. I gave her a brief rundown on how to ask the insurance people nicely if they have software licenses for the software they sort of gave us and, if they didn’t, what our legal and non-legal options were. But that isn’t what I wanted to talk about.

What I want to talk about is audiobooks. I was present at the downloading of my other teeny library’s first audiobook today, and helped a patron get his first audiobook. The book was from Overdrive. Our library isn’t a subscriber but this patron had another library card at a place that has Overdrive. I was told when I got in that a patron with an iPod needed help getting an audiobook from this library. I said yeah he should be having some trouble, Overdrive doesn’t support Macs/iPods, or they don’t suppoer it. I launched into an explanation of DRM until I got the impression it wasn’t helping and sat and waited for the kid to show up. Turns out he didn’t have an iPod (as I suspected) and turns out he had checked out an MP3 player from the library that has the Overdrive subscription. They had offered to put the book on the MP3 player for him, but they also told him they didn’t know how to do it and suggested, according to him, that he should do it himself. So he came to the library that I work at. They told him to come back when I was working because no one there knew how to do it either. This is what we did.

restarted the computer in exec mode
went to the library website to assure that the book was “checked out” to the patron.
plugged in the MP3 player
downloaded the OverDrive Media Console
installed the Overdrive Media Console after a false start when the firewall blocked its attempt to download files to install into itself
Ran OverDrive Media Console which told us we needed a newer version of Windows Media Player
Went to the Windows site only to find that the version for our computers is Version 9, not the current version 11.
Fished around for a bit until we found version 9 and downloaded it
Installed WMP version 9.
Ran the OverDrive Media Console which said we need to get a Windows Media Security Upgrade for WMP
Installed the Windows Media Security Upgrade which is required before any DRMed files can be played
Re-ran the OverDrive Media Console
Downloaded the book
Installed the book on the MP3 player.

According to OverDrive’s website, this is about par for the course. Then of course the librarian told me that since I’d done all this with the Centurion Guard not unlocked, I’d have to do it all over again next time.

I appreciate that digital media is really where people are going, and I understand why. However, this was one of the worst user experiences I’ve had to subject a patron to in a library at any time, ever. The patron I was helping was a 13 year old kid who was totally agreeable about having to spend basically an hour getting an audiobook off a website, but I couldn’t look him in the eye and say “Yeah this is what it’s like when you want to read a book over a computer.” I just said “This is how it works when companies make dumb choices about how to sell digital content, and no one is telling them they have to do it any other way.”

libraries and DRM

jessamyn — Fri, 19 Jan 2007 06:02:37 +0000

The Listening Post blog over at Wired has an interesting little post about libraries that use Overdrive to “check out” digital content. The content only plays on Windows machines and comes with Digital Rights Management that tries to prevent copying and using materials past its built in due date. More interesting is the comments where people debate whether using DRM in cases like this is actually completely appropriate, or a totally unnecessary inconvenience to library patrons. [del.net]