So why are these librarians taking it? Why are they being quiet? I don’t have an answer for you – and so I’m hoping someone out there can answer this for me. If you signed a contract for one product and then are told you have to use another – do you just say okay? or do you move on or demand the product you originally wanted. I think that the result of the Queens Library law suit will be very interesting – but I’m shocked that this is the first!! Librarians have been just taking these hits and coming back for more.

This document was released only to a select number of existing customers of the company SirsiDynix, a proprietary library automation software vendor. It has not been released more broadly specifically because of the misinformation about open source software and possible libel per se against certain competitors contained therein.

SirsiDynix is currently embroiled in a lawsuit with one of the largest public libraries in the U.S. (Queens Borough, NY) and this document does illustrate the less-than-ethical nature of this company.

The source states that the document should be leaked so that everyone can see to what extent SirsiDynix will attempt to spread falsehoods and smear open source and the proponents of open source.

In the course of talking to various librarians, it became clear that there are a lot of separate OS projects going on in New England. There’s the VOKAL project which I’m loosely involved with — and I get to work with Nicole because Bywater has the support contract! — and the VT state librarian has been talking about a statewide catalog. New Hampshire is looking at a similar thing, though I’m not sure how far along they are. And I’ve been talking back and forth with Brian Herzog about the MA Open Source Project. Looks like they’re hiring a coordinator! I only wish I could go to either one of these presentations but I’m off following my own different drummer to the Iowa Library Conference and then to BitNorth in Montreal the following weekend. If anyone goes, please do let me know how it goes. Exciting times.

• Look what this library found in their bookdrop! [via unshelved]
• OPACs, Open Source and Patron Perceptions: a look at what happens (and what can happen) when open source software is a library’s public face. A student paper from Elyssa Kroski’s LIBR 287 class.
• Seeking chapters for a new edited collection entitled Beyond Article 19: Libraries and Economic, Social, and Cultural Rights. Can you help out?
• The Effing Librarian has put together a book. Shopping season is over, but look at that sunny yellow cover!

The Michigan Library Consortium (MLC) is thrilled to announce that Branch District Library is our first Michigan Evergreen library to migrate to the open-source Evergreen software. Their new catalog is part of Michigan Evergreen, Michigan’s open-source ILS project. Migrations for the remaining Michigan Evergreen pilot libraries are scheduled for this fall.

[maintainIT]

Imagine a library that collected all the world’s information about all the world’s books and made it available for everyone to view and update. We’re building that library.

Some of this has to do with the nature of the open source community, some of it has to do with technology generally. When my little video got a ton of views on YouTube, I sort of made a joke that I would know it was a success when the marriage proposals started trickling in. Other non-techies looked at me strangely when I said this, but sure enough when you look at the comments, you’ll see it. I find it all pretty amusing and not some sort of “evidence” of any sort of sexism, but I do think it points out that a woman with even a passing competency in this areana [and I'm techie but nothing like, say, Karen Coombs] is such an anomaly that people just stop and stare. I’d like more nerdy lady friends who do this sort of stuff, so I’ve been reading up on it. I found a few good things to read and I’d like to share them with you.

• An old HOWTO about HOWTO encourage women in Linux.
• Women in FLOSS – a presentation by Angela Byron. It’s a big pdf with 100 slides and it’s totally captivating and interesting.
• Susie’s blog talks about a few of these topics and linked to my video originally which is how I got started on this topic for today.

I plugged in the computers and turned them on and was greeted with a Win2K registration screen of the “enter your product key” variety. I asked the librarian if the computers came with software and she said “just what’s on them.” You may have read about this part in last week’s post. I asked the librarian to call her friend and see about the product codes and we’d try again. I work at this library about 90-120 minutes a week. This week I showed up and the librarian said that her friend has said the product key was on the side on a sticker. “Doh!” Sure enough, there were 25 characters and I dutifully typed them in. No go. Turns out the sticker on the side of the machine is a Win98 product code and somehow, mysteriously, these computers have Win2k Pro installed on them. No one knows how. I ran down the options with the librarian. 1) Buy an XP license or three from Tech Soup. 2) Hassle her friend to figure out wtf is up with the software on these computers. 3) Wipe the drives and install Ubuntu.

I’m pushing for #3 and the librarian just doesn’t want to do #2. My friend on IM is pushing for a fourth option, a Linux thin client solution where all the machines run off a central server. It’s an appealing idea but I’m not sure if I can even explain it in a way that makes it sound like less of a risk than a life rich with Windows nonsense. So, we start with #3 and figure we have #1 as a backup. I start downloading Ubuntu and it’s going to take two hours, minimum. My class starts in four hours and it’s an hour away, so this project is going to take at least one more week to accomplish. While I’m futzing with the computers I notice that one of them doesn’t seem to be running the monitor correctly, or not at all. I do a bit of brief troubleshooting and determine that both monitors work but only one CPU seems to work to run the monitor. I look in the back of the computer and notice the vent fan is pointed sideways. I have no idea what to make of this. I do know that if we want to get rid of this computer in any sort of approved way it will cost us money.

Meanwhile we’ve bought 50′ of ethernet cable to wire up the computers in the basement (we’ll pay the electrician to drill the hole in the floor and run the cable), cadged a donated switch from a friend, bought three surge protectors and carried three computers and monitors down a narrow flight of stairs. I spend the last 30 minutes of my time there uninstalling IM clients — well not uninstalling them but setting them not to autorun on boot and not autologin when they start. The librarian was getting a bunch of messages for studman1234 when she started her day. She’s a practical gal, but everyone’s got their limits. I didn’t have time to run Windows Update or do any defragging.

I told this story to a local friend of mine who said “Geez, you can buy a new Dell for less than a thousand bucks, what a headache all of that is.” I had to explain to my friend that the library runs on a budget of less than 20K so a thousand dollar computer (and I think it’s more like $500 now) is not really in their universe for now. I’m sure there are well-meaning people who would love to help the library out, but it’s tough to find the time to sit down and compose thoughful and considered letters to them when you’re open 18 hours a week.

So, I don’t want this to be an entire “looking the gift horse in the mouth” post, but mostly I wanted to highlight that there is a range of costs associated with “free.” Most libraries I know don’t even want to take tech donations because they’re concerned that just this sort of thing will happen. On the other hand most of them are running Gates Foudation hardware from several years ago and they’re thinking about upgrades and considering their library’s future technological directions. Meanwhile I bought an old IBM X31 Thinkpad from ebay and I’ve been messing with it in the evenings to get it running the way I like it with an open source OS and software. It cost less than $300, but that’s only really a bargain if I don’t count the cost of my time. Since it’s a hobby project for me, I don’t, but when I’m on the clock it’s nice if things don’t take forever.

Here are a few little things I’ve been reading on the subject this week.

- Dan Chudnov’s Talk slides: “FLOSS for Libraries: For Administrators”
- LifeHackers Geek to Live: Top 10 open source Windows apps
- Eric Goldhagen’s Open Source for Librarians powerpoint presentation.

Howard County Library is a pioneer in Maryland in using Open Source software on public and staff machines. Because Open Source software is available free or at a very modest cost, the Library can provide public computers at a fraction of the cost using comparable commercially-available software.

Sounds neat, doesn’t it? I’ve often though, and said in my talks, that a lot of software problems are management issues disguised as money issues. We say we can’t afford to change, when what we mean is that we don’t know how. FLOSS-curious? Check out this Wikipedia Free Software portal. Yeah I said Wikipedia, for all of its flaws, at least they’re not trying to sell you anything.