To me there’s clearly something missing in the formula that we’re developing for civilization. There’s something missing and I think that the library will naturally come to fill that gap. And making the library into some sort of alternate facebook access point is exactly the wrong way to achieve that.

I work for the Washington State Digital Archives. We have something like 80 million documents, mostly from Washington State counties, online and add millions more per month. After years of resistance the counties are really hopping aboard and have become great fans of our service.

But still we get these complaints and worries. It is even worse with archives than museums because so many county and local archives count on revenues for access to fund their offices. We are about to put up thousands of cases from county courts, some dating back to the late 1800s. But the county insists that we display only the top half of the first page of each record–and charge 25 cents a page for users to even view the records beyond that first half page! It is anti-democratic and eliminates many of the potential advantages of digital history, but there you have it.

Slightly related librarian topic over at AskMetaFilter, a question about questions: What questions do library users most often ask?

The notes for my talk are here. They are available in Keynote slides, PowerPoint slides, and printable pdf format. I made a custom theme for Keynote so the slides might look weird, the pdf might be easier to read. As with the last talk, I have also included hyperlinks to most of the websites that I discussed, and credit links to all the photos that I used. My talk was beamed to two other sites using an HDTV setup and while it was a little tough getting all the bugs worked out, we persevered and I think it went really well. Big thanks to Shannon from the state library for inviting/hosting me and Heather for doing all the awesome tech work.

You may have noticed that I’ve been travelling at a breakneck pace this year. Since my drop-in time and teaching were curtailed thanks to budget cuts, I’ve been spending more of my free time on the road. I enjoy travelling a great deal and think that getting the word out about sensible new technologies is really a good use of my time and efforts. It’s always a balance between staying put and working within your community and travelling to tell other communities about what works in your own community. I’ll be back in Kansas in a few weeks.

Web 2.0 is a buzzword introduced in 2003–04 which is commonly used to encompass various novel phenomena on the World Wide Web. Although largely a marketing term, some of the key attributes associated with Web 2.0 include the growth of social networks, bi–directional communication, various ‘glue’ technologies, and significant diversity in content types. We are not aware of a technical comparison between Web 1.0 and 2.0. While most of Web 2.0 runs on the same substrate as 1.0, there are some key differences. We capture those differences and their implications for technical work in this paper. Our goal is to identify the primary differences leading to the properties of interest in 2.0 to be characterized. We identify novel challenges due to the different structures of Web 2.0 sites, richer methods of user interaction, new technologies, and fundamentally different philosophy. Although a significant amount of past work can be reapplied, some critical thinking is needed for the networking community to analyze the challenges of this new and rapidly evolving environment.

I talked about Library 2.0 stuff to McGill SLIS students on Thursday and then to professional librarians (mostly) today. Good talks, interesting people, all followed up with some delicious food and grand socializing in Montreal, one of my favorite places. If anyone would like to see my list of links and handout, you can see them on this page: Library 2.0 – links & resources. The pdf is sort of large, but the list of links goes to almost all the websites I talked about, and the handout is the standard “places to find me online” if you want to explore a little but don’t know many people using the tools yet.

Thanks to everyone who came out and listened and responded and limboed and chatted with me.

1. Chitchat with McGill students on the evening of the 14th. Yes, I have a date with the McGill School of Information Studies (quick, Google still shows the L word in the school’s name) on Valentine’s Day and think it will be great. McGill is home to The Marginal Librarian which I linked in librarian.net when most of this current group of students would just have been entering high school. How hot is it that their URL still works? Answer: very hot.
2. The next day I’ll be giving a talk at a “Workshop for Information Professionals” called Web 2.you. There are a bunch of nifty people speaking on topics ranging from the predicted death of Boolean to libraries in Second Life. I’m speaking late in the day about the Library 2.0 idea and social software and their place in libraries generally. If you’re in the Montreal area, it’s a cheap and fun day of talks you might want to check out.

I’ve often thought that I should do a program on “The life of a 2.0-pian” (pretty sure I’ve seen that before) where I outline the many ways in which being able to use the web as another resource makes my life simpler, easier and saves me money. Here is the example that came to mind this week. As some background, when I worked at a public library of medium size, when we needed supplies we had two main choices, possibly three. 1) buy the supply from the Big Catalog 2) send the systems librarian out to Staples to buy the item 3) get the supply ourselves on the way to work (on our own time) and get reimbursed. While I am not one of those “My tax dollars at work!” people, I have to note that this process was rarely cost- or time-efficient for anyone involved except, sometimes, the accountant.

In any case, I was printing out holiday cards this week — I have a group of online friends who swap cards every year, I do not normally do a holiday card thing — and ran out of printer ink. As you know, printer ink is one of those notoriously overpriced items and if it’s something you buy often it’s best to have an angle. The ink I need at Staples is $20. At my local office supply store it is $27. My angle is a price comparison site called dealink.com which lets me search competing ink prices. They told me I could get it for $18.50 shipped, HP brand ink, no knock-offs. That was pretty good. Then I headed over to my favorite coupon site, RetailMeNot to see if they had any online coupons for DataBazaar which had the lowest ink prices. They did. I hope you are noticing that I can link to all these things. I can’t link to the ink page at Staples.com. So, I got an extra $5 off if I bought three (I needed a few anyhow) making my total $48.85, delivered to my door, for three ink cartridges for my photo printer.

So, the reason this matters and why I’m putting this on a libraran-oriented blog is that first, we tend to not buy things this way where I am, in libraries or elsewhere. Getting to Staples from my house takes at least 90 minutes round trip and $5 worth of gasoline and yet we still sometimes act like buying things online is somehow risky or uncharted territory. What’s risky for me is getting on the highway this time of year, to say nothing about the time I’d have to take off from work when there’s work do be done. Second, this is the type of efficency that 2.0 stuff gets us. A computer can compare prices. A computer can stockpile and share coupons. A computer can show me a photo of an item so I can see if it’s the one I want. Letting the computer do these parts of the shopping-for-supplies experience that is one of the less fun parts of librarianship leaves our bodies and big old brains free for doing what a computer can’t do like helping someone navigate their first email account, or doing a storytime puppet show, or having a book group discussion or forgiving someone’s library fines because it’s the holidays or making a book display about the Solstice.

Working on the web isn’t just about collecting real and/or imaginary friends and new interactive ways of sharing photos of your cat, it’s also about saving real time and real money so that you can do real things in your offline world. That’s my twopointopia report, over and out.

I got home today and I’ve uploaded the latest talks. One was all new, one was a modified version of an earlier talk and one was a talk I gave earlier, but with twice as much time. All of them went really well but I have a sore throat and will be heading to bed as soon as they’re linked here so that I can be bright and bushytailed for work which starts tomorrow. Thanks to everyone who made my trip easier, more pleasant, and fun.

• Social Software & Intellectual Freedom
• Pimp My Firefox
• Web 2.0 Library 2.0 Librarian 2.0 – updated!