If you’re into the whole usability idea — and more and more our interfaces to technology are all we have when interacting wiht the goods, services and government in our lives — then you might like to know that World Usability Day is tomorrow. I’ll noodle around a bit looking at my own websites and I suggest that you and your libraries do the same.
Technology should enhance our lives, not add to our stress or cause danger through poor design or poor quality. It is our duty to ensure that this technology is effective, efficient, satisfying and reliable, and that it is usable by all people. This is particularly important for people with disabilities, because technology can enhance their lives, letting them fully participate in work, social and civic experiences. Human error is a misnomer. Technology should be developed knowing that human beings have certain limitations. Human error will occur if technology is not both easy-to-use and easy-to-understand. We need to reduce human error that results from bad design.