links to two customer service stories you might like
#1. Does not happen in a library. Happens to a librarian. No swearing.
#2. Happens in a library. Happens with a librarian. Some swearing, actually mostly swearing.
#1. Does not happen in a library. Happens to a librarian. No swearing.
#2. Happens in a library. Happens with a librarian. Some swearing, actually mostly swearing.