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This is an exchange from facebook with names changed to protect the innocent. It highlights something I find happening to me in the library world all the time — having to balance solving the problem with following the rules. The person posting the update needed an article. The rules said they had to pay $31.50 for an article. This didn’t pass the sanity check ["$30 for one article from a journal, that's crazy!"] and the librarian was grousing. They’re also grousing to a huge network of librarians, many of whom had free [or, paid for by their institution] access to the same content. I saw Nicole speak in Florida this past week and one of the quotes she repeats again and again is “With enough eyeballs, all bugs are shallow” meaning that a particular coding problem that might vex one or two programmers is unlikely to vex, say, a thousand programmers.

My Jessamyn corollary to this is “With enough libraries, all content is free.” That is to say… if the world was one big library and we all had interlibrary loan at that library, we could lend anything to anyone. The funding structures of libraries currently mean that in many cases we’re duplicating [and paying for] content that we could be sharing. This is at the heart of a lot of the copyright battles of today and, to my mind, what’s really behind the EBSCO/Gale/vendors. Time Magazine is losing money and not having a good plan for keeping their income level up, decides to offer exclusive contracts to vendors and allows them to bid. EBSCO wins, Gale loses. Any library not using EBSCO loses. Patrons lose and don’t even know they’ve lost.

When I was blogging for BoingBoing I often came across content that I didn’t have access to. I was also confronted with, in many cases, unreasonable fees requested [$9.95 for 100 words, really?]. Me being me, I could always find a librarian with access to, say the Times Online archive, or old articles in JSTOR. But I also felt it was cheating. But I was also annoyed that being resourceful is also somehow cheating. And I knew that many of my patrons with fewer resources would just pony up. Where do we draw the line between enforcing other people’s rules and solving problems with our patrons? Now that we’re getting more and more networked, this whole idea of local content works for some things [historical photos, town history] and not for others [journal articles that are held in thousands of libraries worldwide]. Do we have a plan for moving forward?

While I wish, as per usual, that the URL and the web page were friendlier and that I could see what changes were made, ALA has released a few more council-approved interpretations of the Library Bill of Rights, two new, two revised, one new from Midwinter. I’ll link to the new stuff individually as well.

• Minors and Internet Interactivity (new)

• Importance of Education to Intellectual Freedom (new)
• Access to Digital Information, Services, and Networks (revised)
• Labeling and Rating Systems (revised)
• Services to People with Disabilities (new from Midwinter)

Some discussion in the comments over at LISNews.

The Association of Specialized and Cooperative Library Agencies has created a series of tipsheets to assist librarians in different sorts of libraries in dealing with and understanding accessibility issues. They’re short, easy to understand, come with references and cover a wide range of topics.

I was doing my generalized clicking around this afternoon and saw this FriendFeed comment (originally via Twitter) “How much does an annual library subscription to the top 20 closed-access journals cost? Lets start a virtual library for non-scientists.” I was all set to comment “Hey there aren’t really individual prces for a lot of those journals because of bundling and bla bla bla” but then realized someone else had gotten there before me and included a link to just such a list.

I had not seen the University of California’s Office of Scholarly Communication price list before but there it is in all its resplendent glory. Bill Hooker ran some analysis on these numbers back in March (start here if you are truly a numbercrunching fanbrarian) and draws some interesting conclusions. If you really like this sort of thing, you really should put Open Reading Frame in your feed reader.

This is the second and last part of the Jessamyn’s Dad’s Library Card story. I went home yesterday. I got a phone call from my Dad.

Dad: So I clicked the link in that email the library sent?
Me: Yeah? Good.
Dad: It connects me to “iBistro on the go…” what is that?
Me: That’s the library’s online catalog. The library is supposed to type their name at the top there but it looks like they didn’t.
Dad: It’s hard to read.
Me: Yeah it sure is isn’t it? [explains how to make font bigger]
Dad: How do I look for a book, do I really have to log in first?
Me: You shouldn’t have to, but maybe, it depends how it’s configured.
Dad: My login number is fourteen digits long! Why is that?
Me: Good question. You can probably set the browser to remember it. Your PIN is probably the last four digits of your phone number
Dad: It is. Why do I have to log in here?
Me: Well you can reserve books and check your account and there are privacy laws about that information.
Dad: Where does this catalog live?
Me: Depends on the library, many libraries run it off of servers in their basement. Some use hosted versions of the catalog. The consortium probably hosts this one.
Dad: And this iBistro thing is something they buy?
Me: Yeah and they pay a lot of money for it.
Dad: It sucks.
Me: Yeah. It’s sort of useful for consortiums [explains consortiums] so libraries can do interlibrary loan and stuff.
Dad: Okay I searched for sailing and I get 1500 hits. How do I search for the most popular books?
Me: I don’t know if you can, you can redo your search and sort by relevance.
Dad: Amazon lets me search by popularity. I like that.
Me: Yeah I do too. Can you sort the search you have?
Dad: No, it says there’s more than 500 records so I can’t search.
Me: You may be able to search by subject heading and get a shorter list.
Dad: Didn’t I do that?
Me: No, you searched by keyword [explains difference] or you can search just the books in your library.
Dad: I’m not already doing that?
Me: No, you’re searching the whole SAILS network.
Dad: How can you tell?
Me: Because on the search page next to where it says library, is says ALL.
Dad: Okay I’ll find my library. There are like 100 libraries on this list!
Me: I know, you can borrow books from any of those libraries.
Dad: I just want to know if there’s a book at my library.
Me: Yeah, that should be easier.
Dad: What are these libraries at the bottom of this list just called zddd and zddddd?
Me: That’s probably some kludge that the libraries are using to put books in a category or location that isn’t available in the regular catalog.
Dad: Okay thanks for the tutorial. I’ll try again tomorrow.
Me: You’re welcome. It’s not you, it’s them.

I was looking for something completely different and wound up finding the Traveling Wheelchair’s four star review of the Boston Public Library and noticed they’ve reviewed a few other libraries in the Massachusetts area. Reading Kenny’s experiences in and around Boston Public Library gives you a really good idea of not just what accessibility means from a legal perspective, but how it’s perceived from a wheelchair user perspective.

Library Journal put up a quick article about the Topeka Library Board’s decision from yesterday to restrict access to four books with sexual themes. I was following most of the meeting, in realtime with photos by keeping an eye on David Lee King’s twitter feed (starting about here) as I was in my all day meeting. Here’s the brief story from the AP Wire. I don’t think we’ve heard the last of this story.

One lawyer at the meeting told the newspaper he had already been approached by potential plaintiffs. “Because it would take these books off the shelves and place them out of reach of patrons browsing the shelves, the proposed policy is unconstitutional,” warned the American Civil Liberties Union of Kansas and Western Missouri in a letter to the board.

From the VTLIBRARIES Mailing list: “A public library in Illinois offers a motorized scooter for its patrons to use. One of those ideas that makes you think, of course!”

A little-known nifty thing about Google Books is that books already digitized via GB, whether in copyright or not, can be made available to students with visual disabilities. More inside scoop on the MBooks project at the BLT blog and at the MBooks accessibility page.

We now have a system in place for students with visual impairments to use MBooks [i.e. the digitized collection] in much the same way. Once a student registers with OSSD, any time she checks out a book already digitized by Google, she will automatically receive an email with a URL. Once the student selects the link, she is asked to login. The system checks whether the student is registered with OSSD as part of this program, and whether she has checked out this particular book. If the student passes both of those tests, she will get access to the entire full-text of the book, whether it is in copyright or not, in an interface that is optimized for use with screen readers. Currently, this system is available to UM students with visual impairments. We are investigating the possibility of including students with learning disabilities as well.

So, I gave my talk at Access and it went pretty well. I was a little out of my element since I’m usually the techie person talking to less techie people. Here I was representing the non-techies with a message of “hey don’t forget usability!” among other things. I had a lot of downtime in various lobbies and airports on the way back and so I poked around looking to see what, if anything, people had said about it. There was a short blurb on the K-State Conference blog about it.

Anyone who has been following my travels knows I have a particular soft spot for Kansas both because I’ve had a great time meeting and talking to people there, but also because they are doing some neat stuff with technology that helps make up for their geographical disatance from other KS librarians as well as other libraries generally. Just look at this list of blogs and feeds to see just some of the stuff Kansas State University is doing. Anyhow, I saw the post on my WordPress dashboard and left a comment. One of the things that I think separates people who I consider “bloggers” from people with blogs is this sort of inter-blog commenting. If someone says something nice (or not nice actually) about me, I try to leave a note. It just seems like decent etiquette and a way to say “hey welcome to the blogoworld” for newer bloggers, particularly library students.

I think an easy mistake for first-time bloggers to make is to assume that their blog is going to become some conversational destination wthout realizing that they need to go out and converse as well as bring people in to do it. The conversation that we all talk about cluing in to doesn’t happen in any one place, it happens in a lot of places all at once. Dale Askey, who was at Access 2007 and wrote the little blurb about my talk follows up with a little more explanation about some of these blog effects. He tells us about how after Amanda did her nuts and bolts talk about the Endeca rollout they did at McMaster, someone from Endeca’s Canada office emailed her a few hours later interested in talking with her about some of her ideas. Neat. This is the sort of back and forth we’d like to be having, it’s nice to see it really happening in ways that help libraries.

There’s a point to this story: people read and process our blogs in ways we cannot control and do not intend. Far from being a cautionary tale, I want to do a little dance because of this. We’re seeing what we said was the point behind blogging. Put information out there, and let people do with it what they will. Thanks to this little bizarre set of events I’ve related, I met new people [and] caught the interest of Endeca with my comments…

And, on the heels of that, NELA has a conference blog, complete with a Flickr photo pool and a team of local bloggers so anyone who can’t go can follow along at home. It’s worth noting that the entire cost to set this all up — except human time which is important but separate — was probably close to zero. Free WordPress.com account [note to NELA blog admin: consider disabling Snap previews, they're an obnoxious side effect of WP.com blogs], free Flickr account [note to Flickr admin(s): choose a Flickr web address by clicking here when you're logged in so the URL for your pictures is even more customized] and all the rest of it the feeds, the comments, the basic designs, just come along with it. I’m sure one or more of my talks will show up there and I’m excited to get to read about the large number of presentations that I can’t go to which I now know I can still read about.