Some upcoming travel – please say hi

Speaking at library and library-type conferences seems to mostly keep me busy for March – May and October – November. This week I’ll be headed down to Danvers MA for MLA and then on to Stamford CT for CLA. In both cases I’m speaking but also trying to attend as much of the conferences as I can given my night owl tendencies. Here’s where I’ll be, please say hi if you see me, or come to one of my talks.

    MLA – Thursday the 28th at 1 pm – I’ll be on the Future of Libraries, or, What the Heck are You Thinking? panel along with Scot Colford, Kieth Michael Fiels and Maureen Sullivan which is sure to be interesting and probably fun.

  • MLA – Friday the 29th at 10:30 I’ll be talking about Curriculum Development for Public Libraries along with Anna Fahey-Flynn from BPL. Sort of a new direction and I’m looking forward to it.
  • CLA – Tuesday May 3rd at 2:40 I’ll be talking about the myths we believe about the digital divide and offer some researched based statistics as to what’s really going on.

In june I’ll be doing a talk for NELA-ITS and heading over to Oregon for the Oregon Virtual Reference Summit in The Dalles. This is all a good way to channel fidgets since I’m all “EEeeeeee” waiting for my book to come out. Thanks in advance for saying hello.

privacy and library data: email, IPs and &c.

I’ve been reading with interest the news stories lately about Epsilon. For those of you who don’t know Epsilon is a company that does marketing. Many companies give Epsilon customer lists and Epsilon uses that information to, say, email you about the latest Hilton Honors promotions. Except that there was a data breach and Epsilon lost up to 250 million email addresses along with information such as who those people were customers of. So, for example, they’d have my email address and the knowledge that I was a Hilton Honors member. So, a lot of people got emails in the last mont from companies saying “Um, be especially on the lookout for phishing attacks” and a lot of people were asking “Why did Epsilon have my email address in the first place, didn’t I sign a privacy policy with Company X?” And the answer is complicated. When you let Hilton Honors use your information to send you marketing information you are, in a way, letting them give the email address to marketing companies.

The reason I care about this at all is two reasons. One, there is a useful analog with libraries and how they handle their email lists of patrons. Obviously patron data is private and comes under whatever privacy laws a state has and whatever policies the library has. But is a library allowed to market to patrons? Or give these lists to peopl to market on the library’s behalf? This was the concern when the public library in Dixon California emailed patrons to let them know about ongoing library renovation plans and asked them to consider making donations. People who are not pleased with the library renovations, the Dixon Carnegie Library Preservation Society, is arguing that the librarian acted improperly when they gave patron email addresses to a consulting company without patron consent. Now let me just state I pretty well side with the library on this one, but it’s sure to be an increasingly contentious topic as libraries have more and more diffrent kinds of patron data to keep private.

And the second reson is just a cautionary tale. Many people with iphones are aware by now that the phone tracks where you go. I mean it has to in order to be a phone, but it stores this data in unencrypted form on both the phone and the synced compueter, forever. This means that anyone with access to a simple open source tool such as this one can make lovely maps like the one above. Good to know, and good to understand. As libraries move more towards mobile applications and mobile awareness generally, understanding how this sort of data works will be an important part of making sure we know how, when and why to keep it private.

What I did at TXLA – the library version

Rally for Texas Libraries

So there are two reports about what I did in Austin, what I ate and what I did at TLA. Sometimes they overlap. That said, this is the what I did at TxLA post. The other one will be over at jessamyn.com. I’ll add a note here when I’ve posted it.

I went to TxLA to give a talk about the digital divide. I had done a talk the previous month for SXSW but really it was mostly me introducing my co-presenters and then letting them go. I have a little page for that here and you can listen to how it went here. I was pleased with it, but it wasn’t the talk I wanted to give for TxLA. Here is the talk that I gave for TxLA (an all new talk, one that I’m very happy with) and here is a blog-report of it. I felt like it went well, though one of the downsides to being at a giant conference is that a lot of the talks, even ones that I thought would be crazy popular, were only about half full. Here is what else I saw

  • The American Warn on Sex – Marty Klein has written a book by the same name. He does a terrific talk about how encroaching fundamentalism is causing people to basically self-censor in order to “be polite” and it’s shifting our ideas of what it means to be American, and how to participate civically. He’s a funny guy with a very professional talk and I think everyone should hire him to speak at their library conference.
  • I saw Aaron Schmidt’s talk on user experience. While I know the things Aaron talks about generally, I haven’t seen him give a talk in a long time and it was neat to get to see him really untangle what we can do to make our websites more usable.
  • I saw John Scalzi and a host of other authors on a Sci-Fi panel–Science Fiction: Beyond Earth’s Boundaries–which was great fun. I know John Scalzi online through MetaFilter and was mostly going to say hi. The panel itself turned out to be wonderful. Six very different authors who spoke briefly and then answered questions for an hour, talking about their craft and the world of epic fantasy and how they got into the business. Enthusiastic audience and a really great moderator made this a fun panel.
  • Library Book Cart Drill Team requires no additional explanation. Was terrific. It’s always terrific. Here’s a video you might like.
  • Did I mention that TXLA had an app and a very well-curated Twitter feed and hash tag? Both of them were great ways to see what was happening at the conference in real time. For people with non-app phones that could still use browsers, there was a really simple mobile site that functioned well. Big props to Chris Jowaisas for the work he did on this as a newish TLA member.
  • Oh I think I forgot to mention the rally! There was a huge Rally for Texas Libraries which happened on Wednesday. That’s what the photo is from. There were more librarians on the statehouse lawn than there ar in the entire state of Vermont. It was impressive, well-organized and well-planned. Short and to the point and they even got a few reps to come out and say a few things. Inspiring.
  • I went to this Dollars for Digitzation panel where three different women spoke about applying for and getting grants for large-scale digitization projects. Tons of good information.
  • Small Community Libraries Dessert Social was a great place to chitchat with librarians at small rural Texas libraries. Plus there was a lot of dessert. Very nice people, thanks to Judy Daniluk for stopping by to say hi and encouraging me to go to this.

That’s the stuff I can remember for now, with the help of the app and some notes and some photos. My Austin photoset [including a few photos from SXSW and a few from TXLA] is up and online and you’re welcome to check it out. Thanks so much to TLA for TXLA11 and to the Texas State Library and Archives Commission for having me come down, it was wonderful.

National Library Week, from Texas

I was in Texas this past week, again. I was attending possibly my favorite library conference, TXLA. Part of the deal I worked out as a speaker was that I would be registered for the entire conference so that I could go to other panels and talks and events. I did. I also took in a lot of Austin sights, saw a bunch of people, participated in a rally and gave a pretty good talk. My inbox filled up with links for National Library Week while I was away and only paying partial attention to my email. I’ll make another post about the conference specifically, but these are the links that I wanted to pass around, late though they may be.