We can talk about whether there’s really a problem with people not knowing how to use a computer in the abstract. I think my life is enriched by having access to and knowledge about technology, but it’s tough to make the argument that lack of access/knowledge makes other people’s lives worse. That is, until people suddenly need to find a way to get tax forms so that they can file their mandatory tax reporting, or they need to learn to do their taxes online. That is, if they know how to use a computer. The IRS sent this update in September (pdf). I don’t know about your library but many of ours don’t get paper forms either. Brian talked about the hilarity that is the IRS’s understatement “You May See an Increase in Patrons”
With the continued growth in electronic filing and to help reduce costs, the IRS will no longer mail paper tax packages that typically arrive in January of each year. If you still wish to use a paper form, the IRS has several options available to help you obtain paper copies of individual forms and instructions, including:
● Accessing our forms and instructions online at IRS.gov. You can quickly download the latest products from our site.
● Dropping by your local IRS Taxpayer Assistance Center.
● Going to your local post office or library (if they participate in the federal tax products program) [emphasis mine.
So hey, 2011 is around the corner. We should probably get ready for this.