There’s an app for that – ask a librarian

“The [Washington] state library says it’s the first in the nation to offer an app for online reference service, although technically the app switches users to the phone’s browser for the online chat). The Ask-WA service, also available through a traditional web browser, makes use of more than 60 libraries and hundreds of librarians. A national cooperative of librarian helps answer questions after hours.” I like how the “other services” page that you get to if you’re not coming from a WA state IP address (I’m not) shows the Library Success Wiki, one of my favorite “stuff that works” wikis. [thanks david!]

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