Comments on: what happens when you don’t get what you pay for

By: Kitty

Kitty — Tue, 05 Jan 2010 20:53:33 +0000

I have plenty to say about the poor quality of our ILS (not open source) and the vendor we have to do business with but what are our choices. We thought about going to LibLime or Evergreen but it looks like all the vendors are basically the same, once they’ve hooked you they feel no obligation to provide a quality product with good support and if there were another choice believe me I would be heading in that direction. So if anyone knows of a great ILS vendor with good support, please let me know, we’re always looking.

By: jessamyn

jessamyn — Fri, 18 Dec 2009 06:38:06 +0000

I really don’t know. I think if I had a contract with LibLime I’d mind. That said there are a lot of reasons people stick with vendors. We didn’t go with LibLime in Vermont because they were way too expensive for what we needed and what we could afford. I don’t know if they’re like that for other people. If I was going with an Open Source vendor I think I’d really want them to maintain their PS committment throughout, yeah, but I can’t second guess other folks’ motivations.

By: Ben

Ben — Thu, 17 Dec 2009 17:56:31 +0000

How do you feel about it? Do you have the same opinion?

Thanks,
– Ben

By: Tweets that mention librarian.net » Blog Archive » what happens when you don’t get what you pay for -- Topsy.com

Wed, 16 Dec 2009 20:07:26 +0000

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By: I even really like citrus fruits! And yet. « Across Divided Networks

I even really like citrus fruits! And yet. « Across Divided Networks — Wed, 16 Dec 2009 18:21:54 +0000

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